Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Can I generate an e-way bill for both interstate and intrastate movement of goods in BUSY?
Yes,any movement of goods within or out of state,e-waybill is generated as per apllicable by provisions under e-waybill portal
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professionals
Why are transporter and station details mandatory for e-invoices but not for credit notes in BUSY?
Transporter and station details are necessary required for e-invoices. However, they are not mandatory for credit notes because credit notes without are not subject to the same legal requirements as e-invoices.
I am transporting goods from X to Y. What is the approximate distance I should enter?
You do not need to fill the distance while generating eway bill just mention correct Pincodes of supplier and recipient it would auto update the distance from pincodes for eway bill.
How do I change the pickup and delivery location distances in BUSY to allow automatic calculation?
The distance in the transport window is based on the source and target pincode when you create a sale voucher. You can also modify the distance manually as per your needs.
I am unable to view the distance in my generated e-way bill. What should I do?
For viewing the distance in your generated e waybill, you can check the distance in the transport window of the voucher and the distance also mentioned in e way bill printing.
Why is the address correct but the PIN code wrong in the e-way bill in BUSY?
The address may be correct but the PIN code is wrong in the e-way bill in BUSY due to incorrect entry or selection of the PIN code during the voucher entry.
How do I change the vehicle number for the transport details in E way bills?
The vehicle cannot be edited in the E way bill generated from BUSY. You have to change the vehicle no in the transport details window before generating the E way bill.
Why is the distance shown as km on my e way bill generated from BUSY?
The distance shown as 0 km on my e way bill generated from BUSY due to pincodes you have entered in it, because distance will calculate on the basis of pincodes.
Do I need to enter product details while generating E-Way Bill code on BUSY?
Yes, it is necessary to enter product details at invoice for E way bill purpose as E way bills are mandatory for the movement of goods whose value crossed the limit.
Generating E-invoices during server downtime on BUSY. Steps to create invoices with server issues.
If there is a server downtime on BUSY, it may not be possible to generate E-invoices. It is recommended to wait and try again later when the server is back up.