Frequently Asked Questions

In BUSY, for successful E-way bill payment, you need to enter details such as station pincode, vehicle number, transporter details (name, GSTIN), and other relevant information related to the E-way bill.

You do not need to fill the distance while generating eway bill just mention correct Pincodes of supplier and recipient it would auto update the distance from pincodes for eway bill.

The proper port code to use for an export shipment to Nepal is the port code of the last port in India for more information you can search these details online

For e way billing related queries in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

No,you cannot generate an e-invoice for the trial because after generated,it is directly uploaded to the portal,And even if you generate it,so you need to cancel it within 24 hours.

GRN number is a goods receipt note number that is used in case if you are generate E-waybill ,you can mention GRN number in transport window that appears in voucher

If you enter the correct PIN code in the party master and click the Check Distance button, the system will automatically pick accurate distance based on the entered PIN code.

No any log or report in BUSY to identify the issue.
If any issue face in generatin E- way bill popup will show with reason then you can rectify that issue.

if unable to login einvoice poratl check internet connection ,ogin credentials and ensure 
 that that time website is not down maintain if issue persists wait sometime try later ogin

If you are facing any error during e way bill generation in BUSY, then you can correct the error at the same time. No option for any error log report.