Frequently Asked Questions

BUSY has an option to see which user have generated the vouchers by using the Audit Trail feature. No option to see who generated the E way bill from BUSY.

To change the party name on transactions in BUSY, you can manually edit the party name in the transaction details. However, changing the party name will not impact e-way bills.

If there is a server or portal issue while generating e-bills in BUSY, you should wait and try again later. The issue is likely on the server or portal side.

You can refer the below mentioned two reports of e-way bill management to view/print summary of Automatic E-way bill:
1 : Generate/Print E-way bill
2 : E-way bill details (Generated By Self).

If your customer doesn't have a GSTIN for the state you're shipping goods to, you can select the option for an unregistered dealer while generating the e-way bill in BUSY.

For transporting goods to multiple locations, you need to generate separte eway bill for each location. For further information you can also consult to your CA or Accountant for that.

For use bill from dispatch from option in transport window take bill from- dispatch from in transaction type and mention y on dispatch details required and mention dispatch from address.

If you want to cancel the E-invoice without canceling the original voucher in BUSY 
 You need to login on E-invoice portal and cancel the E-invoice manually from the portal

If showing invalid document type error while generating eway bill you need to open the voucher in modify mode and check in transport details that transaction type is correctly selected.

To generate e-way bill,follow these steps:
 Step 1 : CLick on transactions
 Step 2 : GST misc utilities
 Step 3 : E-way bill management
 Step 4 : Generate E-way bill