Frequently Asked Questions

If you enter the correct PIN code in the party master and click the Check Distance button, the system will automatically pick accurate distance based on the entered PIN code.

No any log or report in BUSY to identify the issue.
If any issue face in generatin E- way bill popup will show with reason then you can rectify that issue.

if unable to login einvoice poratl check internet connection ,ogin credentials and ensure 
 that that time website is not down maintain if issue persists wait sometime try later ogin

If you are facing any error during e way bill generation in BUSY, then you can correct the error at the same time. No option for any error log report.

BUSY has an option to see which user have generated the vouchers by using the Audit Trail feature. No option to see who generated the E way bill from BUSY.

To change the party name on transactions in BUSY, you can manually edit the party name in the transaction details. However, changing the party name will not impact e-way bills.

If there is a server or portal issue while generating e-bills in BUSY, you should wait and try again later. The issue is likely on the server or portal side.

You can refer the below mentioned two reports of e-way bill management to view/print summary of Automatic E-way bill:
1 : Generate/Print E-way bill
2 : E-way bill details (Generated By Self).

If your customer doesn't have a GSTIN for the state you're shipping goods to, you can select the option for an unregistered dealer while generating the e-way bill in BUSY.

For transporting goods to multiple locations, you need to generate separte eway bill for each location. For further information you can also consult to your CA or Accountant for that.