Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I activate the bill from and dispatch from option in E-way bill

For use bill from dispatch from option in transport window take bill from- dispatch from in transaction type and mention y on dispatch details required and mention dispatch from address.

How can I only cancel the e-invoice without canceling the original voucher in BUSY?

If you want to cancel the E-invoice without canceling the original voucher in BUSY 
You need to login on E-invoice portal and cancel the E-invoice manually from the portal

Where will the procurement details be visible in the generated e-way bill?

When you generate an e way bill the details of goods is visible that is supplied by the supplier. You can print the e way bill and see the details.

Where do I enter my vehicle registration number in the software?

You can enter your vehicle no. in the transport details window during voucher entry for e way bill generation. The transport details window automatic appears when you save the voucher.

How many e-invoice can I generate in the trial version?

You cannot generate any e invoice in trial version of BUSY.Further,
E invoice generation required proper license with active BLS.
Note: E invoice option is not available in basic edition of BUSY.

Is e-way bill generation required for zero distance transportation?

E-waybill is required if there is any movement of goods,if you want to generate E-waybill for zero distance transportation please confirm on E-waybill portal guidelines or contact E-waybill support helpline

What is the maximum backdate allowed for billing?

E-way bill can create on same date and it is recommended to you create E-way bill and invoice on same date or the good supplied or handover to the transporter

I am having issues downloading reports from the E-Way bill section. The last updated date shows th August but I have made purchases after that date. How can I resolve this?

If the E way Bill Details (Generated by Self / Other) not showing all transactions then you need to download again the report with latest date and the check.

How can I get more detailed information like HSN codes, quantities, and values to show up on my e-way bills generated through BUSY?

To get details information of e-way bill generated in BUSY:
Step1 : Click on administration
Step 2 : GST misc utilities
Step 3 : E-Way bill management
Step 4 : E-Way bill details

How can I regenerate the IRN No. in BUSY if the invoice, for which an e-invoice has been previously generated, is now canceled?

If you are canceled an invoice for which e-invoice has already been generated then you can create new invoice with another voucher number and then proceed to generate e-invoice
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