Frequently Asked Questions

Once an e-invoice has been generated in BUSY, the distance details cannot be modified. It is recommended to keep a record of the correct distance details for future reference.

There is no specific limit on the number of times you can regenerate an e-way bill for the same consignment. Further you can concern on eway bill portal helpdesk.

To update information in the e-way bill portal, you have the option to reach out to the e-way bill portal helpline or consult with the concerned department for assistance.

If the Transporter's ID is not reflect in the e way bill, then may be you have not mention the Transporter's GSTIN / ID when you create the transporter.

To troubleshoot error XXX when generating e-waste bills in BUSY, please tell us the exact error message or code. This will help us provide you with the appropriate solution.

No you cannot modify the party details on an e way bill after generating it.
further you can can cancell it directly from BUSY and regenerate new with
correct party details.

Yes, BUSY auto calculate the distance on the basis of pincodes but transportation charges need to mentioned manually while enter the voucher. Transporation charges would not be calculated automatically.

There could be various reasons for incomplete accounting tasks like invoicing and reporting in BUSY, such as errors in data entry, software glitches, or insufficient knowledge of the software.

The details required for generating an e-way bill for self-transport include the transporter ID, vehicle number, and the document type (such as invoice, delivery challan, or bill of supply).

If the E way Bill Details (Generated by Self / Other) not showing all transactions then you need to download again the report with latest date and the check.