Frequently Asked Questions

E-way bill portal is third party software if you are facing issue in E-way bill login then contact to portal help line no. they my help you regarding this

You can not print User no. on e invoice printing as there is no configuration for Designing E invoice format it print automatically that exist on E- invoice portal.

Destination country code required for generating E-Way Bills when goods are only moving within India: 
 1.As per Government Rule its Mandatory to enter Country code or State Code.

If you want to generate an E-way bill without a vehicle number, it's mandatory to add the Transporter ID. Either the vehicle number or the transporter ID is required.

There is no option to select yes or no for dispatch details . Simply yu can set the dispatch detaisl if you have to record in the voucher entry

No , For e invoicing to work in BUSY there is no need to turn on any 
 server side options you just need to configure it properly once.

If your turnover(Sales value) is above 5 Crore from 2017-18 to 2022-23 finacial year then you need to create E-invoice with every B2B transaction. Invoice amount not matter here.

Having an empty space in your GSP ID may cause issues with generating an E-Way bill. It is recommended to remove the empty space to avoid any potential problems.

The ideal format for address to be updated in BUSY for e-way bill is as follows:
Step 1: Street Address
Step 2 : City
Step 3 : State
Step 4 : PIN Code

When you generate an e way bill in BUSY, you can disable the option of Club Item Details on HSN and Unit in Automatic E way Bill Generation window.