Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

I need to start e-invoicing from st August but am unable to configure it in BUSY. What should I check?

To enable Einvoicing in BUSY you need to ensure that you are using Stanadrd or Enterprise 
 model of BUSY 21 and already crosses turnover 5 crore on preceeding financial year and enabled 
 GSTIN in Einvoice portal If its done then follow the steps to active Einvoice in your BUSY 
 Step1 Go to administration menu and click to configuration then click on feature and options
 Step2 Go to GST VAT option and enable Required E invoice and configure location and pincode 
 Step3 Click on GSP configuration and select the appropriate GSP to generate E invoice and 
 fill the GSP user ID and password on the specific GSP then press ok and save 
 Step4 next go to administration menu and click to configuration then click voucher series configuration 
 Step5 click on sale and its series and click voucher configuration and enable Input transport details 
 and generate einvoice after saving option

I want to configure multiple GSP IDs in BUSY. How can I do this?

To configure multiple GSP IDs in BUSY for e-invoicing, In BUSY, we can't create GSP IDs; we have to create them in the E-way bill portal and E-invoice portal, to create GSP IDs in the portal for Webtel and Pinnacle's ID and password, you need to follow the below steps: 
 Step 1: Login to https://ewaybillgst.gov.in/, then click on login and enter the E-way bill login and password. 
 Step 2: After logging in to the page, you will find the registration option. 
 Step 3: then click on For GSP and send the OTP, and then verify the OTP and create the user for Webtel and Pinnacle. 
 Then select the Add new option, After clicking on the Add new option, select the GSP provider name, then select the GSP user name and confirm the GSP user name. After entering the password as required, click on Add, and it will create the GSP ID successfully.

How does BUSY handle GST input when billing and shipping addresses are different?

If you are using billing/shipping address in your company then it will impact input credit according to the option you have selected to understand about that option follow below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option then open the voucher series configuration
Step 3: Then select the voucher like-sale and purchase etc for which you want to use billing and shipping address separately
Step 4: Then select the series and then click on voucher configuration option and enable separate billing/shipping details option then save it 
Step 5: Then open the voucher and while creating voucher billing shipping window will come and first option is gst report basis if you want to give claim to the party that you have mentioned in party option select the option as per party master
and if you want to give claim to that party which you will type in billing/shipping window then select option as billing/shipping details"

How does billing vs shipping address impact GST input credit in e-way bills generated from BUSY?

If you are using billing/shipping address in your company then it will impact input credit according to the option you have selected to understand about that option follow below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option then open the voucher series configuration
Step 3: Then select the voucher like-sale and purchase etc for which you want to use billing and shipping address separately
Step 4: Then select the series and then click on voucher configuration option and enable separate billing/shipping details option then save it 
Step 5: Then open the voucher and while creating voucher billing shipping window will come and first option is gst report basis if you want to give claim to the party that you have mentioned in party option select the option as per party master
and if you want to give claim to that party which you will type in billing/shipping window then select option as billing/shipping details

Why am I not getting prompts to generate E-Invoice and E-Way Bills in BUSY after configuration?

If you are not receiving a prompt to generate an E-way bill or E-invoice at the time of billing, even though your configuration is set up correctly in your
 BUSY software, it could be due to a reason is that you may not have enabled the generate after saving option in your voucher series configuration.
 To enable it,you can follow given steps:
 Step 1:Go to the Administartion menu,
 Step 2:Click Configuration,
 Step 3:Click voucehr sereies configuration,
 Step 4:Click on Sales,Select the series in which you are billing.
 Step 5:Click Voucher configurartion,
 Step 6:After clicking window will appears, here you can find an option is Generate e-invoice After saving,specify YES,make sure transport detail option should also YES,Then save this window,
 Step 7:After that,you can go and generate bill again, you will get a Prompt after saving a voucher, Do you want to generate e invoice or not.if you want, then you can click yes to generate.

I want to create a GSP ID for e-invoicing. What is the process to do this?

To create a GSP ID for e-invoicing, In BUSY, we can't create GSP IDs; we have to create them in the E-way bill portal and E-invoice portal, to create GSP IDs in the portal for Webtel and Pinnacle's ID and password, you need to follow the below steps: 
 Step 1: Login to https://ewaybillgst.gov.in/, then click on login and enter the E-way bill login and password. 
 Step 2: After logging in to the page, you will find the registration option. 
 Step 3: then click on For GSP and send the OTP, and then verify the OTP and create the user for Webtel and Pinnacle. 
 Then select the Add new option, After clicking on the Add new option, select the GSP provider name, then select the GSP user name and confirm the GSP user name. After entering the password as required, click on Add, and it will create the GSP ID successfully.

How do I enter previous year's turnover details on the e-invoice site for configuration in BUSY?

To enter previous year turnover details in the e-invoice portal then follow the below steps :
 Step 1: Open your web browser
 Step 2: Type einvoicegst.gov.in
 Step 3: Then open e-invoice portal 
 Step 4: Go to Registration Menu
 Step 5: Click on E-invoice Enablement option 
 Step 6: Then specify Your Gst no. in the required field and click on OK button
 Step 7: Then OTP window will appear in the your screen and click on OK button to send OTP 
 Step 8: OTP will recieve on your registered mobile no. then specify OTP and click on verify button 
 Step 9: Afterward, You will recieve a window to specify turnover 
 Step 10: Then click on the respective year and mention turnover like 5 cr. or 10 cr. only 
 Step 11: Then click on Ok button 
 Step 12: Then e-invoice has been enabled for the given gst no.

How do I enable e-invoicing in BUSY?

To enable E-invoicing in BUSY :
 Step 1: Go to Administration menu 
 Step 2: Click on Configuration 
 Step 3: Then click On Feature and option
 Step 4: Then click on GST/VAT feature
 Step 5: Enable E-invoice option as Y and configure it 
 Step 6: Then Click on Gsp Configuration button
 Step 7: Then specify correct Gsp ID of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited which is generated from E-invoice portal
 Step 8: Then click on Ok button 
 Step 9: Then save the configuration by click on save button
 Step 10: Then go to vocuher series configuration from configuration option
 Step 11: Select voucher and series and click on voucher configuration option
 Step 12: Then enable Input transport detail option as Y 
 Step 13: Then enable generate e-invoice after saving option as Y 
 Step 14: Then click on save button to save the configuration

While generating e-way bill showing invalid invalid credentials. What should I do?

When you generate e-way/e-invoice then you received invalid credential then please follow below steps:
 Step 1: Go to features/option then click on gst/vat
 Step 2: Click on Gsp configuration check GSP Id of both GSP provider make that you enter gsp Api not e-wayt bill portal login id and password and If gsp id correct validate successfully but still showing invalid credential then we have to create new GST Suvidha Provider GSP Id from e-way bill portal
 Step 3: login e-way bill portal then click registration 
 Step 4: Click on GSP then click on freeze option and freeze exiting GSP ids
 Step 5: Create GSP Id again with GSP 1st is webtel electrosoft pvt. ltd and 2nd one is pinnacle finserv advisors private limited both our GSP through wich id's you can generate e-way bill & E-invoice
 Step 6: Configure new gsp id in gst/vat click on gsp configuration and save and check

Where can I find my GSP user ID and password to link to BUSY?

You can create GSP user id and password from the E way Bill Portal and can mention in BUSY to generate automatic e way bills from BUSY. Follow these steps to generate it.
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.