Frequently Asked
Questions

Q: How can i generate automatic e way bill in BUSY without errors?

To generate automatic E Way in BUSY, follow these steps: Step 1: Go to transaction then select the sales voucher Step 2: Now, Click on add tab and create the invoice. Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master. Step 4: Afterward, Select Y for E Way required option and also mention station and Pin code in transport window. Step 5: Save the invoice, click on YES to generate E Way and then select Automatic mode for it. Step 6: and then Click on check possible errors tab and rectify the errors if have. Step 7: After error rectification, click on view & generate E way option. Step 8: Cross verify the details appear in window and generate E Way.

Q: The eWay bill is not getting generated automatically in BUSY. What should I do to generate it?

when the eWay bill is not getting generated automatically in BUSY, then should check some steps step 1. Go to adminstration menu. Step 2: Cleck on Configuration Menu STep 3: then click on Features & option and then click on GST/VAT option Step 4: Then enable e-way bill and enter details place & pincode in e-way bill config option. Step 5 :Enter GSP ID of WEBtel & Pinnacle in GSP Config which is created froM E-way bill portal Step 6: then click on save option Step 7: then Go to voucher series configurationa and then click vch and then select series. Step 8: then click on voucher configurationa nd then enable generate e-way bill after saving. STep 9: After enbable generate e-way bill after saving option then generate e-way bill for vch and it show automatic option for e-way bill

Q: The GST amount showing on my E-Way bill is incorrect. How do I update it?

If your gst amount showing on my E-Way bill is incorrect so in order to update it you need to follow below steps: Step 1: First, you need to cancel the eway bill either from eway bill portal or from BUSY. Step 2: To cancel from BUSY your have to follow below steps A: Go to Transactions and open the voucher which you want to cancel eway bill for. B: Then Press Alt+X as it will prompt for voucher cancel so make it Yes adding the remarks for cancellation C: Then it will prompt for eway bill cancel so make it Yes and add cancellation remarks your eway bill will be cancelled. Step 3: After cancelling eway bill you have to generate new invoice and also you need to enter correct gst details then regenerate the new eway bill. Like this your gst amount will be updated.

Q: How can I link my portal account with BUSY? I am facing login and integration issues.

To link GST Portal in BUSY You can follow some steps: Step 1: Go to Administration and then click on Configuration. Step 2: Now click on Feature and Option and then click on GST VAT option. Step 3: Now enter user name of GST portal in field of GST Portal User Name and save the configuration. Step 4: Now go to GST Portal and login GST portal. Step 5: Now click on your profile and click on MY Profile Option. Step 6: Now click on Manage API Access option and enter Duration for 30 days and tick for Yes or No on other options and click on Save. From this configuration,you can reconciliation your GSTR 1.GSTR 2A and 2B and GSTR 3B.You can upload GSTR 1 return Direct from BUSY on portal.

Q: What is the process to set up and enable E-Way bills in BUSY?

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP. Pls Follow the Below Steps in BUSY: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: GST VAT option Step 5: Enable the E Way Bill and Mention the GSP Credentials. Step 6: Mention the Eway Bill Configuration details of your Company. Step 7: Enable the transport details for Local and save it Step 8: Voucher Series Configuration Step 9: Select required Voucher Type & Series. Step 10: Enable the transport details for Central Step 11: Enable the generate eway bill after saving the voucher. Step 12: After saving the voucher, Window will popup for e way bill generation. Note : In Account and Item master,Mention the required details for Eway Bill Generation. Item Master : HSN Code, Correct Tax Category Account Master : Station, Pincode, Distance

Q: What is the process to generate eway bill for interstate purchase in BUSY

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP. Pls Follow the Below Steps in BUSY: Step 1: Administration Step 2: Configuration Step 3: Features and Options Step 4: GST VAT option Step 5: Enable the E Way Bill and Mention the GSP Credentials. Step 6: Mention the Eway Bill Configuration details of your Company. Step 7: Enable the transport details for Local and save it Step 8: Voucher Series Configuration Step 9: Select Purchase Voucher Type & Series. Step 10: Enable the transport details for Central Step 11: Enable the generate eway bill after saving the voucher. Step 12: After saving the voucher, Window will popup for e way bill generation. Note : In Account and Item master,Mention the required details for Eway Bill Generation. Item Master : HSN Code, Correct Tax Category Account Master : Station, Pincode, Distance

Q: How do I create and link WebTel user ID for e-way bill generation?

To create GSP id and password of Webtel and enter in BUSY for e way bill generation, you can follow these steps: Step 1: Visit E way Bill Portal and login it with your credentials. Step 2: Click on Registration and then click on For GSP. Step 3: Authenticate the page with OTP and click on Add New. Step 4: Select the GSP Name as Webtel Electrosoft Private Limited Step 5: Create Username and Password and click on Add. Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration. Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required. Step 8: Set Y to turn it on and mention your place and pincode. Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

Q: What is the recommended procedure to ensure error-free E-waybill generation in BUSY?

Follow these steps to generate error free E-waybill: Step 1: Make sure your machine is connected to the internet Step 2: Make sure you have configured gsp id such as webtel and pinnacle with correct username and password in BUSY Step 3: Make sure you heve specify all mandatory fields in invoice such as party name,item name,unit,quantity,amount,transport details and invoice number etc Step 4: Go to administration tab then click on configuration button then open the feature and option tab then click on gst/vat Step 5: Then click on gsp configuration and change gsp for E-waybill one by one individually such as if it is selected automatically change it to webtel and pinnacle one by one and then save and try to generate Step 6: If still facing issue you need to check the error description that is showing and try to solve this accordingly

Q: Is there any way to create or generate E-way bill in BUSY if the initial generation fails? Can I generate a sample E-way bill in BUSY to test the setup before doing actual billing?

A - Yes, it is possible to generate an e-way bill even if the initial attempt fails. To do this in BUSY, follow these steps: 1 : Open the invoice and make sure entered all the necessary e-way bill details, including the transporter's name, vehicle number, station, pin code, and set the e-way bill required Yes. 2 : After saving the invoice, a window will appear asking do you want to generate e-way bill. Select the yes option. 3 : Alternatively, you can generate the e-way bill for the saved voucher through the e-way bill management option located in the GST miscellaneous utilities section. B - No you cannot generate an E-way bill for testing Furthermore you can generate an original E-way bill and cancel it later but the same document number cannot be used again as it will be considered cancelled on the portal.

Q: How do I generate an e-way bill for goods that are being transported by a public transport system in BUSY?

To generate an E way bill for goods that are being transported by a public transport system in BUSY, you need to follow these steps: Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc. Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc. Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save. Step 4: You can create new transporter by click on Add new. Step 5: After saving the voucher a window will appear of Eway bill generation, select yes on it. Step 6: Check all the details and generate eway bill and wait for the process. After that you can print e way bill. Note: Make sure you have done all the configurations for e way bill generation.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can i generate automatic e way bill in BUSY without errors?

To generate automatic E Way in BUSY, follow these steps:
Step 1: Go to transaction then select the sales voucher
Step 2: Now, Click on add tab and create the invoice.
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E Way required option and also mention station and Pin code in transport window.
Step 5: Save the invoice, click on YES to generate E Way and then select Automatic mode for it.
Step 6: and then Click on check possible errors tab and rectify the errors if have.
Step 7: After error rectification, click on view & generate E way option.
Step 8: Cross verify the details appear in window and generate E Way.

The eWay bill is not getting generated automatically in BUSY. What should I do to generate it?

when the eWay bill is not getting generated automatically in BUSY, then should check some steps 
step 1. Go to adminstration menu. 
Step 2: Cleck on Configuration Menu 
STep 3: then click on Features & option and then click on GST/VAT option 
Step 4: Then enable e-way bill and enter details place & pincode in e-way bill config option. 
Step 5 :Enter GSP ID of WEBtel & Pinnacle in GSP Config which is created froM E-way bill portal 
Step 6: then click on save option 
Step 7: then Go to voucher series configurationa and then click vch and then select series. 
Step 8: then click on voucher configurationa nd then enable generate e-way bill after saving. 
STep 9: After enbable generate e-way bill after saving option then generate e-way bill for vch and it show automatic option for e-way bill

The GST amount showing on my E-Way bill is incorrect. How do I update it?

If your gst amount showing on my E-Way bill is incorrect so in order to update it you need to follow below steps:
Step 1: First, you need to cancel the eway bill either from eway bill portal or from BUSY.
Step 2: To cancel from BUSY your have to follow below steps
A: Go to Transactions and open the voucher which you want to cancel eway bill for.
B: Then Press Alt+X as it will prompt for voucher cancel so make it Yes adding the remarks for cancellation
C: Then it will prompt for eway bill cancel so make it Yes and add cancellation remarks your eway bill will be cancelled.
Step 3: After cancelling eway bill you have to generate new invoice and also you need to enter correct gst details then regenerate the new eway bill.
Like this your gst amount will be updated.

How can I link my portal account with BUSY? I am facing login and integration issues.

To link GST Portal in BUSY You can follow some steps: 
 Step 1: Go to Administration and then click on Configuration. 
 Step 2: Now click on Feature and Option and then click on GST VAT option. 
 Step 3: Now enter user name of GST portal in field of GST Portal User Name and save the configuration. 
 Step 4: Now go to GST Portal and login GST portal. 
 Step 5: Now click on your profile and click on MY Profile Option. 
 Step 6: Now click on Manage API Access option and enter Duration for 30 days and tick for Yes or No on other options and click on Save. 
 From this configuration,you can reconciliation your GSTR 1.GSTR 2A and 2B and GSTR 3B.You can upload GSTR 1 return Direct from BUSY on portal.

What is the process to set up and enable E-Way bills in BUSY?

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

What is the process to generate eway bill for interstate purchase in BUSY

E way Bill Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select Purchase Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate eway bill after saving the voucher.
Step 12: After saving the voucher, Window will popup for e way bill generation.
Note : In Account and Item master,Mention the required details for Eway Bill Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance

How do I create and link WebTel user ID for e-way bill generation?

To create GSP id and password of Webtel and enter in BUSY for e way bill generation, you can follow these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate the page with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited 
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.

What is the recommended procedure to ensure error-free E-waybill generation in BUSY?

Follow these steps to generate error free E-waybill:
Step 1: Make sure your machine is connected to the internet
Step 2: Make sure you have configured gsp id such as webtel and pinnacle with correct username and password in BUSY
Step 3: Make sure you heve specify all mandatory fields in invoice such as party name,item name,unit,quantity,amount,transport details and invoice number etc
Step 4: Go to administration tab then click on configuration button then open the feature and option tab then click on gst/vat
Step 5: Then click on gsp configuration and change gsp for E-waybill one by one individually such as if it is selected automatically change it to webtel and pinnacle one by one and then save and try to generate
Step 6: If still facing issue you need to check the error description that is showing and try to solve this accordingly

Is there any way to create or generate E-way bill in BUSY if the initial generation fails? Can I generate a sample E-way bill in BUSY to test the setup before doing actual billing?

A - Yes, it is possible to generate an e-way bill even if the initial attempt fails. To do this in BUSY, follow these steps:
1 : Open the invoice and make sure entered all the necessary e-way bill details, including the transporter's name, vehicle number, station, pin code, and set the e-way bill required Yes.
2 : After saving the invoice, a window will appear asking do you want to generate e-way bill. Select the yes option.
3 : Alternatively, you can generate the e-way bill for the saved voucher through the e-way bill management option located in the GST miscellaneous utilities section.
B - No you cannot generate an E-way bill for testing 
Furthermore you can generate an original E-way bill and cancel it later but the
same document number cannot be used again as it will be considered cancelled
on the portal.

How do I generate an e-way bill for goods that are being transported by a public transport system in BUSY?

To generate an E way bill for goods that are being transported by a public transport system in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save. 
Step 4: You can create new transporter by click on Add new.
Step 5: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 6: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.

Frequently AskedQuestions