Frequently Asked Questions

To ensure transporter details like GSTIN no. are correctly mentioned in BUSY then follow the given steps:
 Step 1: Go to Administration Menu
 Step 2: Click on Miscellaneous data entry
 Step 3: Then click on Input Transporter GSTIN/ID option
 Step 4: Then Click on load Tranporter button shown in the left side of the screen
 Step 5: Then check tansporter GSTIN/ID if incorrect then correct it by double click on the respective field 
 Step 6: Then click on save button and save the transporter detail
 Step 7: Then while creating invoice, In tarnsport detail window select Transporter in the given field of transport 
 Step 8: Then specify other details and click on OK button and proceed to generate e-invoice

If you are unable to generate Ewaybills after setting up e invoicing in BUSY You 
 should check the steps 
 Step1 go to administration menu and click on configuration then click to Feature option 
 Step2 click on GST VAT option and check Required Ewaybill option is enabled and configured 
 and check in ewaybill configuration the restriction of amount after which you want to generate ewaybill 
 and set them accordingly 
 Step3 enable transport details for local sale purchase 
 Step4 go to transaction menu and click on configuration then click to voucher series configuration 
 and click to sales and its series and go to voucher configuration and check that generate Ewaybill 
 after saving option is enabled

Auto E-way billing option is not triggering after saving voucher follow the below mentioned Steps:
Step 1: Go to Administration and then Configuration
Step 2: Click on Features and options and then GST/VAT
Step 3: Enable E-way bill required option and then click on Configurations and enter station and pin code in Configure E-way bill window
Step 4: Create GSP Id and Password from E-way bill portal
Step 5: Enter the GSP Id and password in GSP Configurations
Step 6: Enable E-way bill from Voucher series configurations
Step 7: To enable it Go to Administration then configuration and then Voucher series configurations select the voucher type.
Step 8: Select the Series and then enable Generate E-way bill after saving and enable Transport details
Step 9: Click on Save or Press F2

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher you have to cancel the Ewaybill first, you must follow the below points :
Step 1: Open the voucher in Modify mode and Cancel through Ctrl+X.
Step 2: Now you can create a new Invoice with Modified details of Vehicle Number and generate the Eway bill accordingly.
Further, before generating the E-way bill you can modify the Vehical number through :
Step 1: Open the Voucher in Modify Mode.
Step 2: Resave the voucher so that Transportation Details window will appear.
Step 3: Now here you can mention the correct Vehicle number and save the voucher to generate the Eway bill.

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher you have to cancel the Ewaybill first, you must follow the below points :
Step 1: Open the voucher in Modify mode and Cancel through Ctrl+X.
Step 2: Now you can create a new Invoice with Modified details of Vehicle Number and generate the Eway bill accordingly.
Further, before generating the E-way bill you can modify the Vehical number through :
Step 1: Open the Voucher in Modify Mode.
Step 2: Resave the voucher so that Transportation Details window will appear.
Step 3: Now here you can mention the correct Vehicle number and save the voucher to generate the Eway bill.

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher you have to cancel the Ewaybill first, you must follow the below points :
Step 1: Open the voucher in Modify mode and Cancel through Ctrl+X.
Step 2: Now you can create a new Invoice with Modified details of Vehicle Number and generate the Eway bill accordingly.
Further, before generating the E-way bill you can modify the Vehical number through :
Step 1: Open the Voucher in Modify Mode.
Step 2: Resave the voucher so that Transportation Details window will appear.
Step 3: Now here you can mention the correct Vehicle number and save the voucher to generate the Eway bill.

When you purchase goods from one state and sell them in another state, directly from the state where you made the purchase, it is necessary to mention the dispatch address for E-way bill purposes. 
To add dispatch details on a bill in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on sales voucher type 
Step 2: Then click on Add tab and create sales invoice with required details.
Step 3: When saving a sales invoice in BUSY, a transport window will appear. In this window, select Bill from dispatch from in the transaction type field and specify Y to enable dispatch details, then you can enter the dispatch details in the provided fields below and save the voucher.

If you don't have the WebTel ID and password configured in BUSY anymore, you need to set-up again you need to follow the below steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill or e invoice portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option of E-Way Bill / E-Invoice Required.
Step 4: Set Y to turn it on and mention your place and pincode and GSP username and password in GSP Configuration tab and save the configuration.

If you are not able to see the IRN number and other e invoice details in the transport details window,you can check these things: 
 Step 1:The IRN number is displayed in the transport window when you have generated the e-invoice for that bill. 
 Step 2:After that,When you open that bill in modify mode,the transport window will show you the IRN number and other related details. 
 Step 3:While generating e invoice, make sure your internet connection should be proper. 
 Step 4:Check this voucher number on E invoice portal,is e invoice of that voucher number generted or not. 
 if you are facing still some issue,so you can conatct us on our centerlized 24*7helpline number i.e. 8282828282 or 011-40964096.

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher you have to cancel the Ewaybill first, you must follow the below points :
Step 1: Open the voucher in Modify mode and Cancel through Ctrl+X.
Step 2: Now you can create a new Invoice with Modified details of Vehicle Number and generate the Eway bill accordingly.
Further, before generating the E-way bill you can modify the Vehical number through :
Step 1: Open the Voucher in Modify Mode.
Step 2: Resave the voucher so that Transportation Details window will appear.
Step 3: Now here you can mention the correct Vehicle number and save the voucher to generate the Eway bill.