Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I perform a pre-check for errors before generating the E-Way Bill in BUSY?

To Check possible errors before generating an Eway bill in BUSY below are the steps to follow:-
Step 1: When Generate E way bill of any voucher type a Window of Check Possible errors is appear in which can check possible errors.
Step 2: This window appear when you save the voucher and set E way bill required as "Y" in transport window then click yes on Do you want to generate E way bill option then click on Automatic option.
Step 3: In Automatic E way bill Generation window have to click on OK button then there will be two options will appear in which one option will be Check possible error.

Cancelled e-invoice still showing up in BUSY. How to truly cancel after cancelling the voucher?

Cancelled e-invoices are still showing up in BUSY because you are cancelling from the portal, not from BUSY, so you need to cancel from BUSY. For this, you need to follow the below steps:
Step 1: go to the transaction menu, click on sales, and then list
Step 2: select the date range and OK.
Step 3: Select the voucher that you want to cancel in Modify Mode.
Step 4: On the top right of the voucher module, you will see a cancel option.
Click on it and fill in the reason for the cancellation. You can also use the shortcut keys Control and X together to cancel an invoice.

How do I fill in the station and pincode details when generating an e-invoice?

You can fill both station and pincode in party master and transport detail window for generation of e-invoice :
Step 1: Go to Administration menu
Step 2: click on Maters
Step 3: Then click on Accounts
Step 4: Then click on mpdify option and open party master in modify mode
Step 5: Then specify station and pincode in the respective field and save the master
Step 6: Then while creating invoice and click on save button
Step 7: Transport detail window will appear, here you need to mention To Place and Pincode then click on Ok button
Step 8: Then proceed to generate e-invoice

How can I resolve issues with party address while generating e-invoices in BUSY?

If you are facing issues related to party address while generating e invoices,you need to check and take care of these things:
Step 1:Press ALT + M in party master,here you can check Pincode and location should be mentioned,
Step 2:Address should be mentioned more than 3 characters in party master,
Step 3:Address should be mentioned more than 3 characters in billing shipping window also,
Step 4:In Transporter window,ship to Location and pincode should be mentioned.
Step 5:Go to Administration,click configuration,click Features and option,click GST/VAT,here you can check in e invoice configure tab,From location and Pincode should be menitoned.
After check All those things,your e invoice will be generated successfully.

How do I ensure the party master address is entered correctly for e-invoicing?

To ensure the party address is correctly entered in BUSY then follow the given steps :
Step 1: Go to Administration menu
Step 2: Click on masters option
Step 3: Then click on Account master
Step 4: Then click on modify option and open voucher in modify mode
Step 5: Then Make sure to mention correct address in the respective field
Step 6: Also you can check correct address by click on Validate button showing in the GSTIN field
Step 7: After getting validate, click on Update back and quit button
Step 8: Then save the configuration by click on save button

I switched to e-invoicing recently. How is the e-invoice ID generated and auto-populated?

For generate e-invoice ID and auto populated in BUSY follow these steps
step 1: ensure that your GSP id is correct configured in GST configurations
step 2: Add sales invoice , mentioned all relevant details in voucher and save it
step 3: after save invoice transport deatils screen appeared metioned all relevant details in that screen like transporter deatils GR no and date vehicle no station to , pincode then enabled e-invoice required option slect sub and transaction type & save it
step 4: then click on automatic e-invoice generation option & check possible error & then click on generate e-invoice and print e-invoice iif you want

How do I link my BUSY software to the E-Invoice portal?

To link BUSY with e-invoice portal then follow the given steps:
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to enable e-invoice option as Y and configure it
Step 6: Then click on GSP configuration box
Step 6: Then mentioned GSP ID of the e-invoicing on the respective field then click on validate button, after successful validtaion click on OK button
Step 7: Then save the configuration by click on save button
Step 8: Afterward, you can generate e-invoice automatic from BUSY

What is the process for cancellation of invoices with e-waybill generated?

Yes, you can cancel E-way bill from portal ans if want to cancel voucher also then can cancel from BUSY as well.
To cancel the E-way bill from BUSY follow the below mentioned steps:
Step 1: Go to Transaction Menu and then Sales
Step 2: Click on list then select List and then select that voucher and open that voucher
Step 3: Press ALT+ X to cancel the voucher then popup will appear that Do you want to cancel E-way bill also Click on Yes
Step 4: Enter the reason and remarks of cancellation and then click on Ok
No, you cannot generate E-way bill with the same voucher numbers that numbers has been cancelled

I finalized an EV bill but now need to change the vehicle number on it. However, the system is not allowing me to edit it. How can I resolve this?

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified details of Vehical Number and generate the Eway bill accordingly.
Further, before generating the E-way bill you can modify the Vehical number through :
1. Open the Voucher in Modify Mode.
2. Resave the voucher so that Transportation Details window will appear.
3. Now here you can mention the correct Vehical number and save the voucher to generate the Eway bill.

I am unable to modify certain details like vehicle number on a finalized EV bill. What can I do in this case?

After generating the E-way bill, it is not recommended to change any detail of the Invoice. In order to Modify the information feeded in the voucher, you must follow the below points :
1. Open the voucher in Modify mode and Cancel through Ctrl+X.
2. Now you can create a new Invoice with Modified details of Vehical Number and generate the Eway bill accordingly.
Further, before generating the E-way bill you can modify the Vehical number through :
1. Open the Voucher in Modify Mode.
2. Resave the voucher so that Transportation Details window will appear.
3. Now here you can mention the correct Vehical number and save the voucher to generate the Eway bill.
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