Frequently Asked Questions

To check GSP ID is validate successfuly then follow the given steps:
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Then Click on Feature and Option
 Step 4: Then Click on GST/VAT 
 Step 5: Make sure to Enable E-invoice Required or E-way bill Required option as Y
 Step 6: Then click on GSP configuration box
 Step 7: then click on Validate button of respective GSP credential of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited and after successful validation a confirmation message will appear on the screen

If you want to generate e invoice automatically then you have to follow some process 
 Step 1. While saving the voucher you will get the option of e invoice generation option. 
 Step 2 Press yes to generate e invoice 
 Step 3. Then check all available options 
 Step 4. Proceed to generate e invoice 
 Step 5. Check possible error 
 Step 6. After checking error 
 Step 7. Proceed to generate e invoice 
 Step 8. Check all details in e invoice window 
 Step 9. After checking the details generate e invoice.

For Diffrent billing shipping details Address for the same customer you need to follow these steps: 
 Step 1: Go to Administration menu. 
 Step 2: Click on Configguration. 
 Step 3: Select voucher series configuration then click on sales series and go to Vocuher configuration. 
 Step 4: Enable Seprate Billing/Shipping details. 
 Step 5: While Creating Vocuher after specify party billing shipping window will appear you need to Click on Billing Shipping Details and mention ship to details. 
 Step 6: In Transport window select transaction type as bill to ship to then proceed.

For Pinnacle Id to the E-bill portal from BUSY please follow below mention steps:-
 Step 1:- Login E-way bill portal
 Step 2:- Registration 
 Step 3:- For GSP 
 Step 4:- Verify OTP and then create GSP ID and password Select GSP for Pinnacle Finserv Advisor Pvt. Ltd.
 After creation GSP ID and password enter in BUSY GSP configration please follow below mention steps :-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Feature /option 
 Step 4:- GST/VAT
 Step 5:- Enable E-invoice and then GSP Configration enater pinnacel GSP ID and password save

The e way bill is not getting generated automatically after saving an invoice due to these reasons:
 1. Check voucher series configuration of that voucher and make sure the option of Generate E way bill After Saving and Input Transport Details are enabled.
 2. In the Transport Details window all the mandatory details are entered such as transporter, vehicle no., place, pincode and e way bill required option is Y.
 3. Ensure that the HSN Codes are valid in the item masters.
 4. Check the UQC ( Unit Qunatity Code) is specified in the unit masters.

If you are getting invalid HSN code error at E way generation then follow these steps:
Step 1: Go to transcation then select the required voucher type like sales, purchase etc.
Step 2: Choose the modify option and access the relevant invoice in modify mode.
Step 3: Press Alt+M at the item grid to access the item master in modify mode, then click on the validate option to validate the HSN code. Correct the code if it is in an invalid status.
Step 4: Check all item HSN codes in the same way, then attempt to regenerate the E-way Bill.

The possible reasons for errors during e way bill generation in BUSY are:
1.Make sure the Pin code and station in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.

If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps.
 Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.'
 Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice.
 Step 3. Press 'Y' to print the E-Invoice/B2C QR Code.
 Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save
 Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

Yes, there are provision to automate the process of generating e-way bill in BUSY 
To generate E-way bill automatically from BUSY follow the below mentioned steps:
Step 1: Go to Administration and then configuration 
Step 2: Click on Features and options and then GST / VAT
Step 3: Enable E-way bill required and then enter the details in E- way bill configuration window.
Step 4: Create GSP Id and Password from E-way bill portal and then enter in GSP configuration window
Step 5: Enable E-way bill also from Voucher series configurations
Step 6: Enable Transport detail from Voucher Series Configurations 

To generate E-waybill after configuring it follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice in which you want to generate E-waybill such as sale and purchase
Step 3: Then click create the invoice then after creation of invoice it will show you the transport window 
Step 4: Then select e-waybill required option as yes specify the details such as transporter name ,vehicle number etc
Step 5: Then proceed and after that it will give you a prompt to generate E-waybill
Step 6: Then you can generate e-waybill directly by selecting automatic option and proceed