Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Why is the Eway bill not getting generated automatically in BUSY when I create an invoice?
The e way bill is not getting generated automatically after saving an invoice due to these reasons:
1. Check voucher series configuration of that voucher and make sure the option of Generate E way bill After Saving and Input Transport Details are enabled.
2. In the Transport Details window all the mandatory details are entered such as transporter, vehicle no., place, pincode and e way bill required option is Y.
3. Ensure that the HSN Codes are valid in the item masters.
4. Check the UQC ( Unit Qunatity Code) is specified in the unit masters.
What steps should be taken when an Invalid HSN error is displayed during E-way Bill generation?
If you are getting invalid HSN code error at E way generation then follow these steps:
Step 1: Go to transcation then select the required voucher type like sales, purchase etc.
Step 2: Choose the modify option and access the relevant invoice in modify mode.
Step 3: Press Alt+M at the item grid to access the item master in modify mode, then click on the validate option to validate the HSN code. Correct the code if it is in an invalid status.
Step 4: Check all item HSN codes in the same way, then attempt to regenerate the E-way Bill.
What could be the possible reason to display error during e way generation in BUSY?
The possible reasons for errors during e way bill generation in BUSY are:
1.Make sure the Pin code and station in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.
How can I print IRN and Qrcode on physical invoices when e-invoicing is enabled?
If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps.
Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.'
Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice.
Step 3. Press 'Y' to print the E-Invoice/B2C QR Code.
Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save
Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.
Is there a way to automate the process of generating e-way bills in BUSY?
Yes, there are provision to automate the process of generating e-way bill in BUSY
To generate E-way bill automatically from BUSY follow the below mentioned steps:
Step 1: Go to Administration and then configuration
Step 2: Click on Features and options and then GST / VAT
Step 3: Enable E-way bill required and then enter the details in E- way bill configuration window.
Step 4: Create GSP Id and Password from E-way bill portal and then enter in GSP configuration window
Step 5: Enable E-way bill also from Voucher series configurations
Step 6: Enable Transport detail from Voucher Series Configurations
How do I generate an e-way bills?
To setup e-way bill in BUSY, please follow these steps:
"The voucher configuration asking for e-invoice details even though the feature is disabled, the solution is as under :
Step 1: Go to Administration and then click on Configurations.
Step 2: Select Feature and Options and choose GST and VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configurations.
If you have disabled E-way bill capability in the GST and VAT Configurations, the e-way bill generation option will not be displayed.
How can I correct any errors that occur when trying to generate e-way bills? Is there a way to troubleshoot issues?
The following suggestions need to be considered while generating an E-Way Bill:
1. Ensure that all correct details are entered while generating an E-Way Bill.
2. Ensure a proper internet connection is established.
3. Do not forget to mention mandatory fields, such as Transporter ID or Vehicle No, Station, PIN Code, and a valid HSN code.
4. Ensure that GSP Configurations are properly set.
5. In case of having the same PIN code for the From and To stations, do mention the distance.
6. Ensure having a valid GSTIN and have filed previous GST returns.
Why does a location name mismatch between party master and E-Invoice result in errors, and how to rectify it?
If there is a location name mismatch between the party master and E-Invoice, resulting in errors, follow these steps:
1.Check that your station and pincode in the Account Master/Transport Window match. Ensure they are consistent and save the changes.
2.If you have a different shipping address, then verify that it has the correct state pincode, etc.
3.Also, review your place and pincode in GST/VAT.
4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
I want to add a new GSP but it says one is already active. What should I do?
If you're getting a message saying that one GSP is already active and you want to add a new one, try this:
1:Check Active GSP:
Identify which GSP (Webtel or Pinnacle) is currently active in BUSY.
2:Create a New GSP:
If Webtel is active, create a new GSP for Pinnacle. If Pinnacle is active, create a new GSP for Webtel.
Configure the new GSP by providing the necessary details such as user ID and password.
This way, you can add a new GSP by choosing the one that is not currently active in BUSY.
What details like GST number, address etc. need to be updated in BUSY for generating e-way bills?
To generate e-way bills in BUSY, the following details need to be updated:
Step 1. GST Number: Enter the correct GST number of the party involved in the transaction.
Step 2. Address: Ensure that the billing address and shipping address are accurate and match the respective party's details.
Step 3. Vehicle Number: Provide the vehicle number that will be used for transportation.
Step 4. Pin Code: Enter the pin code of the destination where the goods will be delivered.
Step 5. Quantity: Specify the quantity of goods being transported.
Step 6. UQC: Select the appropriate unit of measurement for the goods.