Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Can I generate e-invoice with different billing and dispatch addresses in BUSY?
If you want to generate e invoice with different billing and dispatch addresses
then pleaser follow the given steps
Step 1: While saving bill you see a window of transport details where in
you need to make some change.
Step 2: See the option of transaction type and set it to combination of 2 and 3
Step 3: Then resultant dispatch details will get active enter your dispatch
details here. then save.
Step 3: Now billing details will be consider from the bill to ship to window and
dispatch from transport window.
Step 4: Now generate.
How do I generate an e-way bill for my transactions above Rs.,?
BUSY allows you to generate E way bills for any invoice value. However, if you want to generate E way bills only for invoices above INR 50,000, you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E Invoice Required
Step 3: Set Y to turn it on and click on Config.
Step 4: Here you can enter the amount as 50,000 in Amount after which E way Bill is Applicable field and save.
How can i modify part A of e way bill from BUSY?
As per Government norms, once an E-way bill is generated, it cannot be edited or modified. However, if the E-way bill is generated with incorrect information, it can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.
Which configurations should I review for errors in the e-way bill?
It depends on the specific error as if you are facing an error like Request timed out then follow the steps :
Step 1: Go to Administration menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then go to GSP configuratin button and change GSP from Select GSP for e-way bill option
Step 6: Then save the configuration and generate e-way bill
Note : If still you are facing problem in genertaion of e-way bill then create new GSP id from e-way bill portal
BUSY is showing error while generating invoices/bills. How to fix this?
Yes there are some troubleshooting tips for common e-invoicing errors that are mentioned below:
1. Enter valid GST number in party master and validate that
2. Enter valid HSN and validate that
3. Enter GSP Id and password of both Webtel and Pinnacle created from E-way bill/ E-invoice portal.
4. Enter Station and Pin code in E-invoice configuration window in GST/VAT
5. No any special characters should be mention in Voucher number other than(- and / )
6. Voucher number should not be start with 0
7. Unit code (UQC) should be define for E-invoice
How do I find a previously generated E way bill?
BUSY has a report which shows the details of E way bills you have generated. To view this report, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilties.
Step 2: Select E way Bill Management and click on E way Bill Details( Generated by Self).
Step 3: Enter the date range and download the report then can view report.
Note: Details can not be downloaded prior to 180 days from the current date.
Step 4: Further you can open that voucher and check the E way bill details in that.
I need help updating my business details in BUSY for E-Way bill generation.
To update your business details in BUSY software follow below steps:
Step 1: Go to company tab
Step 2: Then click on edit company tab
Step 3: Then you can modify details such as address,pincode,Mobile number and email etc
And if you want to change details regarding your gst details follow given steps:
Step 1: Go to administration tab
Step 2: Then click on configuration option
Step 3: Then click on features and option button
Step 4: Then click on gst/vat option then you can change details in BUSY such as gst number and gst portal username etc
What are the steps to generate GSP credentials For E way bill?
To generate GSP credentials for E way Bill, follow these steps:
Step 1: Login the E way bill portal by using your E way bill credentials
Step 2: and the Go to registration and click on For GSP tab
Step 3: Afterward, you will receive an OTP from the E-way bill portal on your registered email ID and mobile number.
Step 4: Click on Add button then select the GSP server named Webtel electrosoft pvt. Ltd. and Create the GSP credentials.
Step 5: Now create one more GSP Credentials with GSP server named pinnacle finserv advisors private limited.
How do I generate E-Way bills from BUSY after making invoices?
To generate multiple e-way bill in BUSY at a time then follow the given steps :
Step 1: Go to Transaction menu
Step 2: click on Gst Misc. utilities
Step 3: Then click on E-way bill management option
Step 4: Then Click on generate/print e-way bill
Step 5: Then select automatic and select voucher type
Step 6: Then specify date range and click on load voucher
Step 7: Then click on generate e-way bill option
Step 8: Then e-way bill has been generated for all of the invoices
How do I recreate my GSP ID in BUSY?
The GSP Id can be create from E way bill portal and enter in BUSY for automatic generation of E way Bill. To create GSP Id, you need to follow these steps:
Step 1: Log in to the e way bill portal with your credentials.
Step 2: Click on Registration and then For GSP.
Step 3: Authenticate this with OTP then select through GSP to integrate the APIs through GSP.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.