Frequently Asked Questions

To change or modify pincode in BUSY for generation of e-way bill if company belongs to delhi then follow below steps:
 Step 1: Go to Administration menu
 Step 2: Click on Configuration
 Step 3: Then click on feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to enable e-way bill option as Y 
 Step 6: Then click on configure box and specify From Place and Pincode of delhi then click on OK button
 Step 7: Then save the configuration by click on save button

To enable E-way bill or e-invoice in BUSY :
 Step 1: Go to Administration Menu
 Step 2: Click on configuration option
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature
 Step 5: here you have the option to enable e-way bill or e-invoice management
 Step 6: After configuring all neccessary details click on save button to save the configurations
 Note: No additional modules or add-ons are necessary to activate this feature. Both the Standard and Enterprise editions support the generation of e-way bills and e-invoices.

To resolve the issue of BUSY software not connecting with the e-way bill portal, you can try the following steps:
Step 1. Check your internet connection and ensure it is stable.
Step 2. Verify that you have entered the correct login credentials for the e-way bill portal in eway bill GSP configuration window.
Step 3. Make sure that the GSP ID are enabled on the e-way bill portal settings.
Step 4. Update BUSY software to the latest version, as older versions may have compatibility issues.
Step 5: Check your firewall and antivirus settings that BUSY should be excluded.

To manually generate e way bills for credit notes in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Voucher series configuration option and select the voucher type Sale Return (Cr. Note).
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that. 
Step 5: Now add sale return (Cr. note) voucher from transaction tab and generate eway bill automatic.

Yes, there are other key tasks related to E-Way bill generation in BUSY that you should be aware of. Some of these tasks include : 
 1: HSN code should be validate.
 2: Ensure that mention correct Unit quantity code for unit master. 
 3: Enter correct GSP ID's for generating e-way bill in BUSY. 
 4: Enter station and pincode in account master. 
 5: In Input transport details window, you need to mention correct transporter name and it's ID.
 6: Mention correct Vehicle Number and to station and pincode also.

There could be several reasons why E-way bills generatin failing automaticallyin BUSY 
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable 
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details 
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill 
Step 6: Check GSP ID and password 
Note: Backend issue may cause the e-way bill generation to stop

If you want to create an E-way bill for Sales Return in a single voucher, follow these steps: 
 Step 1: After E-way bill configuration, enable E-way bill for Sales Return. 
 Step 2: Go to Administration, select Configuration, and click on Voucher Series Configuration. 
 Step 3: Select the Voucher Type as Sales Return, then choose the series and enable E-way bill. Press 'Y' for Input Transaction Details and generate the E-way bill after saving. 
 Step 4: Then enter the Sales Return voucher in the series You Enabled E-way Bill.

If you have create GSP ID on portal, then you can enter that in BUSY for eway bill and e invoice generation by following these steps:
Step 1: Open your company in BUSY, then go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill & E invoice Required.
Step 3: Set Y to turn it on and mention your place and pincode.
Step 4: Then enter GSP user id and password in GSP Configuration tab and save.

If you are getting any error related to distance at E way bill generation, then you can update the distance zero in transport window by follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.
Note- if the company pin code and the party pin code is same then you need to update the distance manually.

To cancel your earlier e-way bill number, you can follow these steps:
 1. Go to the portal where you generated the e-way bill.
 2. Look for the option to cancel the e-way bill.
 3. Select the e-way bill you want to cancel.
 4. Provide a reason for the cancellation, such as an error or order cancellation.
 5. Confirm the cancellation.
 6. The e-way bill will be cancelled within 24 hours of the cancellation request.
 Please note that once the e-way bill is cancelled, it cannot be used for transportation purposes.