Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do i change or modify pincode in BUSY for generating e-way bill if company belongs to delhi?
To change or modify pincode in BUSY for generation of e-way bill if company belongs to delhi then follow below steps:
Step 1: Go to Administration menu
Step 2: Click on Configuration
Step 3: Then click on feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to enable e-way bill option as Y
Step 6: Then click on configure box and specify From Place and Pincode of delhi then click on OK button
Step 7: Then save the configuration by click on save button
Where can i enable e-way bill or e-invoice option in BUSY. What module or addons are required?
To enable E-way bill or e-invoice in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on configuration option
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: here you have the option to enable e-way bill or e-invoice management
Step 6: After configuring all neccessary details click on save button to save the configurations
Note: No additional modules or add-ons are necessary to activate this feature. Both the Standard and Enterprise editions support the generation of e-way bills and e-invoices.
The BUSY software is not able to connect with the e-way bill portal. What should I do?
To resolve the issue of BUSY software not connecting with the e-way bill portal, you can try the following steps:
Step 1. Check your internet connection and ensure it is stable.
Step 2. Verify that you have entered the correct login credentials for the e-way bill portal in eway bill GSP configuration window.
Step 3. Make sure that the GSP ID are enabled on the e-way bill portal settings.
Step 4. Update BUSY software to the latest version, as older versions may have compatibility issues.
Step 5: Check your firewall and antivirus settings that BUSY should be excluded.
I am unable to find the option to manually generate e-way bills for credit notes. Where is it located?
To manually generate e way bills for credit notes in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Voucher series configuration option and select the voucher type Sale Return (Cr. Note).
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 5: Now add sale return (Cr. note) voucher from transaction tab and generate eway bill automatic.
Are there any other key tasks related to E-Way bill generation that I should be aware of in BUSY?
Yes, there are other key tasks related to E-Way bill generation in BUSY that you should be aware of. Some of these tasks include :
1: HSN code should be validate.
2: Ensure that mention correct Unit quantity code for unit master.
3: Enter correct GSP ID's for generating e-way bill in BUSY.
4: Enter station and pincode in account master.
5: In Input transport details window, you need to mention correct transporter name and it's ID.
6: Mention correct Vehicle Number and to station and pincode also.
My EVA bill generation is failing in BUSY even after entering valid GST number. What could be wrong?
There could be several reasons why E-way bills generatin failing automaticallyin BUSY
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill
Step 6: Check GSP ID and password
Note: Backend issue may cause the e-way bill generation to stop
How do I create a sales return voucher and E-Way bill in a single transaction in BUSY?
If you want to create an E-way bill for Sales Return in a single voucher, follow these steps:
Step 1: After E-way bill configuration, enable E-way bill for Sales Return.
Step 2: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 3: Select the Voucher Type as Sales Return, then choose the series and enable E-way bill. Press 'Y' for Input Transaction Details and generate the E-way bill after saving.
Step 4: Then enter the Sales Return voucher in the series You Enabled E-way Bill.
How do I link the GSP ID created on portal to my BUSY?
If you have create GSP ID on portal, then you can enter that in BUSY for eway bill and e invoice generation by following these steps:
Step 1: Open your company in BUSY, then go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill & E invoice Required.
Step 3: Set Y to turn it on and mention your place and pincode.
Step 4: Then enter GSP user id and password in GSP Configuration tab and save.
What is the recommended way to update distance when auto-population shows incorrect value?
If you are getting any error related to distance at E way bill generation, then you can update the distance zero in transport window by follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.
Note- if the company pin code and the party pin code is same then you need to update the distance manually.
My earlier e-way bill number is still showing. How to cancel it?
To cancel your earlier e-way bill number, you can follow these steps:
1. Go to the portal where you generated the e-way bill.
2. Look for the option to cancel the e-way bill.
3. Select the e-way bill you want to cancel.
4. Provide a reason for the cancellation, such as an error or order cancellation.
5. Confirm the cancellation.
6. The e-way bill will be cancelled within 24 hours of the cancellation request.
Please note that once the e-way bill is cancelled, it cannot be used for transportation purposes.