Frequently Asked Questions

To generate multiple e-way bill in BUSY at a time then follow the given steps :
 Step 1: Go to Transaction menu
 Step 2: click on Gst Misc. utilities 
 Step 3: Then click on E-way bill management option
 Step 4: Then Click on generate/print e-way bill
 Step 5: Then select automatic and select voucher type 
 Step 6: Then specify date range and click on load voucher 
 Step 7: Then click on generate e-way bill option 
 Step 8: Then e-way bill has been generated for all of the invoices

The GSP Id can be create from E way bill portal and enter in BUSY for automatic generation of E way Bill. To create GSP Id, you need to follow these steps:
Step 1: Log in to the e way bill portal with your credentials.
Step 2: Click on Registration and then For GSP.
Step 3: Authenticate this with OTP then select through GSP to integrate the APIs through GSP. 
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.

You can cancel E-way bill within 24 hours of generating E-way bill after 24 hours you can't cancel E-way bill.
For cancel e-way bill please follow below steps:
Step 1: Go to transaction then select voucher type
Step 2: Now open voucher through modify or list menu
Step 3: Click on cancel which was given on top of right side and click yes on cancel this voucher option
Step 4: Mention cancellation Narration and press enter 
Step 5: Now mention Y on cancel E-way bill on government portal
Step 6: Now mention Remark and reason and click on ok

To manually generate e way bills for credit notes in BUSY, you can follow these steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Voucher series configuration option and select the voucher type Sale Return (Cr. Note).
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that. 
Step 5: Now add sale return (Cr. note) voucher from transaction tab and generate eway bill automatic.

Yes, there are other key tasks related to E-Way bill generation in BUSY that you should be aware of. Some of these tasks include : 
 1: HSN code should be validate.
 2: Ensure that mention correct Unit quantity code for unit master. 
 3: Enter correct GSP ID's for generating e-way bill in BUSY. 
 4: Enter station and pincode in account master. 
 5: In Input transport details window, you need to mention correct transporter name and it's ID.
 6: Mention correct Vehicle Number and to station and pincode also.

There could be several reasons why E-way bills generatin failing automaticallyin BUSY 
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable 
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details 
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill 
Step 6: Check GSP ID and password 
Note: Backend issue may cause the e-way bill generation to stop

If you want to create an E-way bill for Sales Return in a single voucher, follow these steps: 
 Step 1: After E-way bill configuration, enable E-way bill for Sales Return. 
 Step 2: Go to Administration, select Configuration, and click on Voucher Series Configuration. 
 Step 3: Select the Voucher Type as Sales Return, then choose the series and enable E-way bill. Press 'Y' for Input Transaction Details and generate the E-way bill after saving. 
 Step 4: Then enter the Sales Return voucher in the series You Enabled E-way Bill.

If you are unable to generate e invoice then please follow the given steps
 Step 1: Ensure you have configured e invoice configuration properly.
 Step 2: Ensure you have turn Y to e invoice required option in transport details.
 Step 3: Make sure you have entered correct information in transport details.
 Step 4: Please check errors before proceed to generate read error carefully and 
 correct it.
 Step 5: You can generate e invoice of any bill if it is related to B2B no matter
 whether bil amount below 1 lakh.

If you face portal issues for e waybill generation, refer to these options
1.Check what is error about,either it is server issue or any information is incorrect
2.If it is server issue then try after sometime
3.Check on browser by loggin into e waybill portal,it is working or not
4.Either switch GSP ID in BUSY from GST/VAT tab and validate to check it is valid or not
5.If GSP id is incorrect,then you have to create new GSP id from e waybill portal and enter same in BUSY
6.Again generate e waybill by checking all information and proceed

To change wrong HSN code in the item when generating e-way bill follow below steps:
Step1: Go to Transaction menu and select sale invoice then list option
Step2: Then open invoice in modify mode and put coursor on item and press ALT+M shortcut key
Step3: The item master will open in modify mode, where you can click on the validate option for the HSN code
Step4: If it is found to be invalid, you are specify the correct one and validate the HSN code again before saving the master. Afterward, generate e-way bill without any error