Frequently Asked Questions

If you have create GSP ID on portal, then you can enter that in BUSY for eway bill and e invoice generation by following these steps:
Step 1: Open your company in BUSY, then go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill & E invoice Required.
Step 3: Set Y to turn it on and mention your place and pincode.
Step 4: Then enter GSP user id and password in GSP Configuration tab and save.

If you are getting any error related to distance at E way bill generation, then you can update the distance zero in transport window by follow these steps:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: Now, Mention zero for distance in transport window and then generate the E way Bill.
Note- if the company pin code and the party pin code is same then you need to update the distance manually.

To cancel your earlier e-way bill number, you can follow these steps:
 1. Go to the portal where you generated the e-way bill.
 2. Look for the option to cancel the e-way bill.
 3. Select the e-way bill you want to cancel.
 4. Provide a reason for the cancellation, such as an error or order cancellation.
 5. Confirm the cancellation.
 6. The e-way bill will be cancelled within 24 hours of the cancellation request.
 Please note that once the e-way bill is cancelled, it cannot be used for transportation purposes.

To verify validation of the generated E-Invoices You can follow some steps: 
 Stpe 1: Go to Transaction and click GST Mis.Utility. 
 Step 2: Now click on E-Invoice Management Report. 
 Step 3: Now click on Generate and print E-Invoice and click on any option that showing in window of E-Invoice to be generated. 
 Step 4: Now select Voucher Type and specify starting and ending date. 
 Step 5: Now click on Load List.Here you can see the all invoices for which e-invoices have been generated successfully with details.

To enable e-invoicing for the first time in e-invoice portal then follow the given steps:
 Step 1: Open your web browser
 Step 2: Type https://einvoice1.gst.gov.in/ and open the site
 Step 3: Then Click on E-invoice enablement menu
 Step 4: Then specify your Gst no. and click on OK button
 Step 5: Then click on send OTP option 
 Step 6: Then mention OTP and verify it 
 Step 7: Afterward, specify last year turnover and click on OK button 
 Step 8: Then E-invoice has been enabled for the specified GSTIN

In BUSY, you can generate E-way bills for any series available in the software. To enable for E way bills generation in a specific series, follow these steps:
Step 1: Go to Administration section then click on configuration menu
Step 2: Choose the voucher series configuration then select the required voucher type like sales, purchase, sale returns etc.
Step 3: After select the voucher type, select the required series of it.
Step 4: Now, Enable for Generate E way bill after saving option and save the configuration. Your series is now ready to generate E-way bills.

To Generate full eway bill, you need to check that both the part of Eway bill should be fill properly.
Part-A Slip is entry made by user to temporarily store the document details on the e-way bill system. Once the goods are ready for movement from the business premises and transportation details are known, the user can enter the Part-B details and generate the e-way bill for movement of goods. Now for part B check transporter Id and Vehicle number and add the required details.
By this you can generate full eway bill.

The e-way bill may show an expired status even if it was recently generated due to the validity period of the e-way bill. The validity period for an e-way bill is determined based on the distance to be traveled. If the distance is within 100 km, the validity is 1 day. For every additional 100 km or part thereof, an extra day is added. So, if the e-way bill was generated with a short validity period and the goods were not transported within that time, it can show an expired status.

If the station name and PIN code are not reflecting on the e-invoice generated by BUSY, follow these steps: 
 1.If you enter a PIN code in the Party Master in the PIN code section, then it will reflect in the printing. 
 2.Check the station or PIN code in the transport window. If you enter it in the transport, it will show. 
 3.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

You should follow below steps to resolve errors while generating or printing invoices in Buys:
 Step 1: BUSY License subscription must be active. 
 Step 2: Internet should be good in connection. 
 Step 3: Install dotNetframework in your system. 
 Step 4: Exclude BUSY from antivirus or window security. 
 Step 5: GSP ID working properly. 
 Step 6: Check error in transaction. 
 Step 7: Check item HSN code as Goods/Service. 
 Step 8: Billing/Shipping details must be correct. 
 Step 9: Define station and pincode in transport window.