Frequently Asked Questions

To verify validation of the generated E-Invoices You can follow some steps: 
 Stpe 1: Go to Transaction and click GST Mis.Utility. 
 Step 2: Now click on E-Invoice Management Report. 
 Step 3: Now click on Generate and print E-Invoice and click on any option that showing in window of E-Invoice to be generated. 
 Step 4: Now select Voucher Type and specify starting and ending date. 
 Step 5: Now click on Load List.Here you can see the all invoices for which e-invoices have been generated successfully with details.

To enable e-invoicing for the first time in e-invoice portal then follow the given steps:
 Step 1: Open your web browser
 Step 2: Type https://einvoice1.gst.gov.in/ and open the site
 Step 3: Then Click on E-invoice enablement menu
 Step 4: Then specify your Gst no. and click on OK button
 Step 5: Then click on send OTP option 
 Step 6: Then mention OTP and verify it 
 Step 7: Afterward, specify last year turnover and click on OK button 
 Step 8: Then E-invoice has been enabled for the specified GSTIN

In BUSY, you can generate E-way bills for any series available in the software. To enable for E way bills generation in a specific series, follow these steps:
Step 1: Go to Administration section then click on configuration menu
Step 2: Choose the voucher series configuration then select the required voucher type like sales, purchase, sale returns etc.
Step 3: After select the voucher type, select the required series of it.
Step 4: Now, Enable for Generate E way bill after saving option and save the configuration. Your series is now ready to generate E-way bills.

If you are unable to generate e invoice then please follow the given steps
 Step 1: Ensure you have configured e invoice configuration properly.
 Step 2: Ensure you have turn Y to e invoice required option in transport details.
 Step 3: Make sure you have entered correct information in transport details.
 Step 4: Please check errors before proceed to generate read error carefully and 
 correct it.
 Step 5: You can generate e invoice of any bill if it is related to B2B no matter
 whether bil amount below 1 lakh.

If you face portal issues for e waybill generation, refer to these options
1.Check what is error about,either it is server issue or any information is incorrect
2.If it is server issue then try after sometime
3.Check on browser by loggin into e waybill portal,it is working or not
4.Either switch GSP ID in BUSY from GST/VAT tab and validate to check it is valid or not
5.If GSP id is incorrect,then you have to create new GSP id from e waybill portal and enter same in BUSY
6.Again generate e waybill by checking all information and proceed

To change wrong HSN code in the item when generating e-way bill follow below steps:
Step1: Go to Transaction menu and select sale invoice then list option
Step2: Then open invoice in modify mode and put coursor on item and press ALT+M shortcut key
Step3: The item master will open in modify mode, where you can click on the validate option for the HSN code
Step4: If it is found to be invalid, you are specify the correct one and validate the HSN code again before saving the master. Afterward, generate e-way bill without any error

If the station name and PIN code are not reflecting on the e-invoice generated by BUSY, follow these steps: 
 1.If you enter a PIN code in the Party Master in the PIN code section, then it will reflect in the printing. 
 2.Check the station or PIN code in the transport window. If you enter it in the transport, it will show. 
 3.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

You should follow below steps to resolve errors while generating or printing invoices in Buys:
 Step 1: BUSY License subscription must be active. 
 Step 2: Internet should be good in connection. 
 Step 3: Install dotNetframework in your system. 
 Step 4: Exclude BUSY from antivirus or window security. 
 Step 5: GSP ID working properly. 
 Step 6: Check error in transaction. 
 Step 7: Check item HSN code as Goods/Service. 
 Step 8: Billing/Shipping details must be correct. 
 Step 9: Define station and pincode in transport window.

To find vouchers for which e-invoices have been generated successfully,you can follow some steps: 
 Stpe 1: Go to Transaction and click GST Mis.Utility. 
 Step 2: Now click on E-Invoice Management Report. 
 Step 3: Now click on Generate and print E-Invoice and click on any option that showing in window of E-Invoice to be generated. 
 Step 4: Now select Voucher Type and specify starting and ending date. 
 Step 5: Now click on Load List.Here you can see the all invoices for which e-invoices have been generated successfully

you can add or save for frequently used transporters with transporter Id. but without vehicle numbers as the vehicle of the transporter keeps changing and the vehicle number also keeps changing accordingly that's way you can transporter name and id all other details like : pincode, mobile number, address and email you can also save so that while adding any voucher a transporter window will appear on transporter window you can select your saved transporter name or you can add new transporter after click on add new also from transporter window.