Frequently Asked Questions

To resolve the issue you're facing with the E-way bill, follow these steps:
1.Ensure E-way Bill is enabled.
2.VeriFinancial Year and provide valid GSP credentials.
3.Check and correct unit-related errors (UQC).
4.Provide necessary address information like Staion & pincode is missing, correcting distance errors.
5.Confirm the accuracy and status of GSTIN; correct if incorrect or canceled.
6.VeriFinancial Year and enter the correct HSN or provide the missing one.
7.Avoid generating E-way Bill for an already generated E-way bill.
8.Address errors related to transaction types.
Following these steps can help prevent E-way bill errors and ensure the successful acceptance of invoices.

If the message shown for distance is too high then it is a possibility that the customer has not mentioned the pincode to pincode distance as per the Google map.
While generating e-way bill if we are getting error message distance is too high follow the below steps: 
Step 1: Click on Save Voucher (for this Press F2 on any voucher form)
Step 2: Transporter Window will appear
Step 3: In transporter window, mention distance as “0” in Distance box
Step 4: Save the the transporter window details
Step 5: Click on “Generate E-Way Bill”

To resolve the error of bill to party location is blank while generating E invoice 
 you need to follow the steps 
 Step1 Open the voucher from list of voucher under transaction menu 
 Step2 after opening of voucher select party name and press Alter M and mention 
 the location and pincode of party and save party master 
 Step3 save the voucher again and at the time of saving while transport details 
 window open mention place of supply and pincode and save then generate E invoice

for generate Both Einvoice and Eway Bill See the Step 
 Step 1: Go to Transaction Sale Bill Click on add 
 Step 2: Enter the party details item details and GST 
 Step 3: Click on Save 
 Step 4: after click on save appring Transport details Windown Enable option 
 Step 5: Requried Einvoice and Requried Eway Bill option Enable 
 Step 6: Now enable the option Generate Eway Bill within Einvoice 
 Step 7: Verify and Check for any errors 
 Step 8: click on Generate Einvoice

"The duration to resolve issues with eBay bill generation in BUSY may vary depending on the specific problem and its complexity but you can check few things while generate e-way bill 
1. Mention from place and pin code in e-way bill configuration window
2. Mention Gsp user id and password in Gsp configuration must revalidate gsp for checking it is correct or not
3. Mention proper address in party master 
4. Mention correct transporter name or vehile number in transport window 
5. Mention stattion to place and pin code in transport window"

The duration to resolve issues with eBay bill generation in BUSY may vary depending on the specific problem and its complexity but you can check few things while generate e-way bill 
1. Mention from place and pin code in e-way bill configuration window
2. Mention Gsp user id and password in Gsp configuration must revalidate gsp for checking it is correct or not
3. Mention proper address in party master 
4. Mention correct transporter name or vehile number in transport window 
5. Mention stattion to place and pin code in transport window

In order to enable Eway bill for stock transfer you required to follow the steps :
1. Go to Administration 
2. Click on Configuration
3. Click on Voucher series configuration
4. Select the Stock Transfer and its series 
5. Click on voucher configuration
6. From here you can specify Y for Generate Eway bill after saving
7. Enable Input transport details as well from here
8. Now create the voucher in the same series so that transportation details will appear here and after saving the bill you can get the pop of Genetate Eway bil. 

To resolve issues preventing the generation of an e-invoice for your AMC service charges:
 Step 1: Go to Administration menu
 Step 2: Click on master 
 Step 3: Click on Item master
 Step 4: Then click on modify option
 Step 5: Open item in modify mode
 Step 6: Then Make sure to select correct tax category in the given field
 Step 7: Ensure that correct HSN code mentioned in the specific field of the HSN
 Step 8: Then create voucher and mention neccessary details then proceed to generate e-invoice

If you are unable to Validate your GSP Credentials then follow the below steps :
1. Make Sure you have proper Internet connection.
2. Go to Administration
3. Go to Configuration
4. Click on Feature and Option and Move to GST and VAT.
5. Now click on GSP Configuration.
6. Here you will find the tab for Validate 
7. Click on the Validate Tab for both Webtel Electrosoft Pvt. Ltd and then Validate for Pinnacle Finserv Aadvisors Pvt. Ltd. 
8. If it will show any error of Invalid Credentials then you need to regenerate the credentials.

If you are unable to generate e-way bill from BUSY then you can select the other method to generate e-way bill and here are the steps:
Step 1: Make sure correct GSP id is mentioned in GSP configuration option in GST/VAT feature
Step 2: Then open voucher and chcek all neccessary details are correctly mentioned.
Step 3: Check all th erros if any and resolved it 
Step 4: Check your internet connection are stable and working properly
Step 5: exclude BUSYwin.exe from antivirus if any 
Step 6: Then proceed to generate e-way bill