Frequently Asked Questions

There are the porcess fro automatically generatio of e-way bill along with invoice:
Step 1: Go to Transaction menu
Step 2: Click on voucher 
Step 3: Then click on ADD button 
Step 4: Then create voucher with all neccessary details like party and item details
Step 5: While saving voucher Transport detail window will appear 
Step 6: Then enable e-way bill option as Y and click on OK button 
Step 7: Then select method to generate e-way bill as automatic
Step 8: Then check errors if any and proceed to generate e-way bill

To fix the issue of the E-Way bill not generating after creating sale invoice, you can try the following steps:
Step 1: Enable transport details from sale voucher configuration as go in administration then configuration then sale voucher configuration & then enable Transport details.
Step 2: Also enable generate eway bill after saving invoice.
Step 3: Once you have enabled both upper given options then you have see a dialog box for create eway bill from BUSY direct after creating sale invoice.
Step 4: Then mention transport details & create eway bill accordingly.

To configure for E-waybill feature in BUSY you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option 
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it"

When facing issue in webtel and pinnacle gsp from back end , you have to create json file and upload directly to E waybill portal :
Step 1: Go to transaction then select voucher type
Step 2: Click on modify then mention voucher number 
Step 3: Open voucher in modify then resave the voucher
Step 4: Then select yes in option do you want to generate E waybill
Step 5: Now select json option and select path to be generated json
Step 6: Now login on E Waybill portal then upload the jason file 

To calculate distance for E way Bill in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type such as sales , purchase etc.
Step 2: After select the Voucher type , Click on Add tab and create the invoice 
Step 3: In the transport window that appears during voucher entry, you should enter the recipient pin code along with the station details. After that, click on the Update Distance tab. The distance will be updated based on the company and recipient pin code information.

You can generate GSP ID from E-invoice portal then mnetioned in BUSY for automatic generation of e-invoice :
 Step 1: Go to Administration Menu
 Step 2: Click on configuration
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to enable E-invoice option as Y 
 Step 6: Then click on GSP configuration box and specified GSP IDs in the respective field of webtel pinnacle 
 Step 7: Then click on OK button and save the configurations

You cannot Modify The Einvoice. To resolve the issue of incorrect HSN in your generated E-Invoice, you should cancel the E-Invoice either from the portal or within BUSY. In BUSY, cancel the voucher, and when prompted, confirm that you also want to cancel the E-Invoice by pressing 'Y' and then proceed with the cancellation. After canceling, you can generate a new E-Invoice with the corrected details, but it must have a different invoice number. According to the E-Invoice portal, you cannot generate a E-Invoice using the same invoice number.

Yes, BUSY has a mobile app which we call GST Billing and Accounting App. You have to purchase BUSY app subscription then you can use/access our BUSY app on your mobile.
Check if you have selected as per billing shipping details on shipping window in the voucher, if yes then you have to select as per party master if you want billing details to be taken from party master and shipping details to be taken from shipping window and accordingly details address are showing in while generating e-way bill.

If you do not want item name and details from printinga, you can follow these step for HSN code: 
Step 1: After creating an invoice, an option will appear asking if you want to generate an e-way bill. 
Step 2: Click on Yes to generate the e-way bill automatically. 
Step 3: There will open a generation window where you need to enable Club Item Details on HSN and Unit , and then click on the View & Generate E-Way Bill button. 
Step 4: verify details and generate successfully.

If your dispatch location is different than my business location, want to specify in E-way bill follow the below mentioned steps: 
Step 1: Go to Administration and then Masters
Step 2: Click on Material centerand then Click on modify if material center is already generated 
Step 3: Mention the dispatch address and save the chnages
Step 4: Open the voucher if already generated and re-entered the material center in voucher and save the bill 
Step 5: In Transport window select Transaction type Bill from dispatch from and generate E-way bill