Frequently Asked Questions

Here are the steps for changing GSP id in BUSY :
 Step 1: Go to Administration Menu 
 Step 2: Click on Configuration option 
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then click on GSP Configuration box 
 Step 6: Then select another GSP id as webtel or pinnacle and click on validate button 
 Step 7: After successful validation click on OK button
 Step 8: Then save the configuration by click on save button

If you want to enable automatic distance capturing during invoice generation, follow these steps: 
 Step 1: You cannot define the distance when generating only an E-invoice. The portal will calculate the distance automatically based on the given pincodes. 
 Step 2: Distance is picked automatically in the E-way bill. 
 Step 3: In the transport window, it shows the option to leave the distance as '0'. If there is any discrepancy in pin-to-pin distance calculation, the distance will be picked automatically as per the E-Way Bill Portal.

To review details before generation of E-way bill You need to follow some steps:
Step 1: Save your voucher and to generate E- WAY bill BUSY will show you the prompt and just click on yes option 
Step 2: Now click on automatica and then click on OK optin and check possible error 
Step 3: After check and rectify the error Press Esc button on keyboard and click on View and Generate E- Way bill and then You can review all details that will be print in E-Way bill.

To generate E-waybill for domestic moment follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on invoice for which you want to generate E-waybill
Step 3: Specify the details such as voucher number,party name,item name,quantity, unit and price etc
Step 4: Then save the invoice and a transporter window will appear click on ewaybill required as yes then specify details such as station and pincode and proceed
Step 5: Then proceed for the generation of E-waybill and after generating E-waybill you can take a print of E-waybill as well

In BUSY there are different e-waybill templates and options available. These include Automatic Direct Upload, JSON, and As Per Government Template. Each option has its own purpose and functionality. The Automatic options are available in the higher model of BUSY minimum applicability to use direct upload is standard model, while the government template option are available in the basic model. The As Per Government Template option is specifically designed to work with the government template. You can select the option that suits your requirement and generate e-waybills accordingly.

For GSP password reset You can follow these below steps:
Step 1: Login your eway portal and then click on registeraion.
Step 2: After click on Registeration option click on For GSP option
Step 3: Now you have to send OTP and it will be receive on register Mobile no. and email id and then enter the OTP and verfiy.
Step 4: After click on verify option You have tick on Change password option and enter the required password and save. 
By the follow these steps you can reset your GSP password

To generate E-waybill from BUSY ,follow these steps
1 Go to transactions
2: Select sale voucher or voucher for E-waybill is to be generated
3: add your sale invoice and other information then you have to enable E-waybill required and fill all details of a voucher such as transporter name, vehicle no, pincode, station distance etc.
4. select transaction type as automaically
5: After saviing voucher one window will appear for generate E-waybill 
6:Select automatic option 
7: then check possible errors if have then rectify it
8. and view and generate e-way bill. 

To update the trasporter details in E-way bill you need to create a transporter ID and whlie generating E-way bill select the transporter name and the Id will automatically pick
To reopen or reprint a previously generated bills follow the below mentioned steps: 
Step 1: Go to Transaction menu 
Step 2: Click on Sales and then open the sale voucher 
Step 3:Open that voucher and reasve that voucher
Step 4: Then the popup will appear to print E-way bill 
Step 5: Click on Yes and print the E-way bill

If you are facing an error of invalid pincode while generating e-way bill then follow the given steps :
Step 1: Go to Transaction Menu
Step 2: Click on Voucher
Step 3: Then click on List option
Step 4: Open voucher in modify mode then click on party master press ALT+M and check correct pincode has been mentioned in the respective field then save the master
Step 5: Then check in transport detail window, make sure correct pincode is mentioned in the respective field 
Step 6: Then proceed to generate e-way bill

If you unable to validate the gsp in e-invoice configuration in BUSY software. 
 1. Ensure that the gsp user id and password is correct. 
 2. After checking the gsp user id and password still same issue then try to freeze existing gsp id and make another gsp user id in e way bill portal. 
 Then specify it in BUSY. 
 2. Ensure that your internet connection is stable 
 3. If you have antivirus on your system then check it's settings exclude BUSY software.