Frequently Asked Questions

To configure for E way bill generation of sales voucher in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type such as Sales.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Here, you will see options of Input Transport Details, Generate E way Bill After Saving, set Y to enable that. 
Note: Make sure you have done all E way Bill configuration for genrating it.

To generate e-invoice and e-way bill at the same time in BUSY, do the following:
 Enable E-Way Bill Generation in E-Invoice:
 Step 1:Go to the sale invoice transaction from the transaction option.
 Step 2:In the transport window, set E-way Bill Required and E-Invoice Required to Yes.
 Step 3:Click Yes for E-way Bill Generated within the E-Invoice.
 Step 4:Fill in the required information for both e-way bill and e-invoice.
 Step 5:Click OK.
 Following these steps will generate both the e-invoice and e-way bill simultaneously in BUSY.

To generate E way Bill from BUSY, check the mandatory fiels mentioned below:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure if the counter party is registered then his/her GSTIN is active.

To link your GSP IDs with BUSY then follow the given steps:
 Step 1: Go to Administration Menu
 Step 2: Click on configuration 
 Step 3: Then click on Feature and option 
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to enable e-way bill or e-invoice option and click on GSP configuration box
 Step 6: Then mentioned GSP ID on the respective field then click on OK button
 Step 7: Then save the configuration by click on save button

If you forgot you GSP password , you can login company with superuser to see password if you want to reset password follow the below steps to reset it:
Step 1: Go to Ewaybill Portal then login Id and go to registration option 
Step 2: Select for GSP option and mention otp 
Step 3: Then select change password option and GSP id then mention new password
Note: Password should be minimum 8 characters and should contain upper case, lower case, special character and numeric.
Step 4: Then save information

To configure the threshold limit for E-Way Bills, which is configurable and can be set to a specific amount, you need to follow the below steps:
Step 1: To configure it, Go to Administration, then select Configuration, then select Features & Options, then select the GST/VAT option.
Step 2: In the GST/VAT option, you will find the Eway Bill Configuration option. Click on it and set the threshold limit to the desired amount.
Step 3: which can vary from state to state, the default threshold limit is Rs. 50,000.

There could be several reasons why E-way bills have stopped generating automaticallyin BUSY 
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable 
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details 
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill 
Note: Backend issue may cause the e-way bill generation to stop

Yes, there are some settings in BUSY that need to be configured for smooth e-way bill generation.
Follow the below mentioned steps to generate E-way bill smooth:
Step 1: Create the GSP ID and Password of both Webtel and Pinnacle, and configure in BUSY
Step 2: Enable E-way bill from Voucher series configurations 
Step 3: Enter Station and pin code in E- way bill configuration.
Step 4: Enter Station and Pin code in party master also 
Step 5: Enter the voucher detail properly and Define UQC for E-way bill

If you are not able to generate e-waybill suddenly even it was working fine earlier,possible reasons may be as given below
1.Check the GSP credentials entred in BUSY under GST/VAT tab for generating e-waybill automatically in BUSY
2.Validate GSP credentials in BUSY 
3.Check by loggin into portal,is it loggin in or not 
4.Create json file for e-waybill of invoice and uplaod manually on e-waybill portal,if still not generating e-waybill,it may be server issue
5.Switch GSP id from webtel to pinnacle or vice versa if there is server issue

Here are the steps for enabling e-invoice option in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration 
Step 3: Click on Feature and Option 
Step 4: Click on GST/VAT
Step 5: Make sure to enable E-invoice Required as Y and then check in GSP configuration a Valid GSP has been mention i.e Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 6: Then validating Both GSP, click on Validate button shown in the right side of the GSP and save the configuration.