Frequently Asked Questions

If you entered both the GR/RR Number and Vehicle Number incorrectly on the E way bill, you can cancel e way bill and voucher in BUSY, follow these steps:
Step 1: Go to transaction menu then select the sales voucher.
Step 2: Then, choose the Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel voucher and then provide the remark for cancellation and specify yes on E way bill cancel on govt portal and mention the reason of cancellation.

for generate Bulk e-invoice multi Customer see the below step 
 Step 1: Go to Transactions Click on GST Misc. Utilities 
 Step 2: Now Click on E-Way Bill & E-Invoice Management then Generate/Print E-Invoice 
 Step 3: Click on Generate Print Einvoice option then click on Automatic 
 Step 3: Now Select Voucher Type and Voucher Date 
 Step 4: Now click on Load List and Select Voucher 
 Step 5: after Select voucher Click on Generate Einvoice TAB for Bulk Einvoice generation

BUSY has E Invoice Audit Report and E way Bill Audit Report which shows you that invoices that e way bill and e invoice has not been generated but it should be. To open that report follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Select E way Bill & E Invoice Management and can select the report E way Bill Audit Report or E Invoice Audit Report.
Step 3: Enter the date range and can see the report.

Told that you can do same process with their GSP credentials as follows: 
Step 1: Go to eway bill site & then login with their credentials. 
Step 2: Then go in option registration then GSP registration. 
Step 3: Then send OTP on regd. mobile no. & mention in portal. 
Step 4: Then select vendor & then create ID & password. 
Step 5: Then mention same in BUSY in GST/VAT in feature & option. 
Step 6: Then create eway bill from BUSY & then check.

You may follow below steps to fix the issue as in E-Way bill shoiwng zero distance even after updating the pincode:
 Step 1: Enter station and pincode in party master.
 Step 2: Also enter station and pincode in transport window.
 Step 3: Click on check distance option.
 Step 4: Then BUSY will pick the distance through portal.
 Step 5: Also can leave the distance 0 if there's any pin to pin discrepancy your distance will be auto calculate as per your given pin code.

To generate an e way bill for SEZ parties in BUSY, you need to first create a sale type by using these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Sale Type and click on Add.
Step 3: Enter all the necessary details such as Name, Taxation Type, Tax rate and region should be Central then tick on SEZ Unit.
Step 4: Next, add sale voucher with that sale type and can have to mention Port Code and then generate e way bill.

If you want to check your annual trunover meets the e invoicing requirement
 then please follow the given steps
 Step 1: Go to adminstration menu then change financial year.
 Step 2: Then change the financial year to previous financial year then check
 your sale account ledger. 
 Step 3: If your turnover exceed 5 cr then it meets requirement other wise not.
 Step 4: If you do not have financial year in BUSY then check turnover where you 
 have maintained your accounting.

If you are facing issue related to transporter while generating e-waybill you can try the following steps:
Step 1: Make sure you are logged in as the main user or have the necessary permissions to edit vouchers.
Step 2: Check if you have filled in all the required fields correctly, such as the transporter's GST number, vehicle number, and other relevant details
Step 3: Make sure transporter name should be minimum of 3 character
Step 4: Make sure transporter id should be in minimun of 15 character

You cannot generate the GSP Id in BUSY, as it is generated by the e-way bill portal. To generate the GSP Id from the portal, you need to follow these simple steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and click on Add New.
Step 4: Select the GSP Name as Webtel Electrosoft Private Limited 
Step 5: Create Username and Password and click on Add.

If you want to update distance in case of an E-way bill you have to follow the below-given steps:-
Step1: Navigate to the Administration menu.
Step2: Then click on the configuration option.
Step3: Select the feature and option.
Step4: Then click on GST/VAT tab.
Step5: Define Company Pin code in E-way bill configure button.
Step6: Then Update customer pincode within party mater from master-modify option under administration menu.
Step7: Then while generating E-way bill in transport window you have to click on update distance option then distance will update automatically there.