Frequently Asked Questions

Here are the steps for configure GSP in BUSY after generating it from portal:
Step 1: Go to Administration Menu
Step 2: Click on configuration 
Step 3: Then click on feature and option 
Step 4: Then click on GST/VAT feature
Step 5: Then make sure enable e-way bill option as Y 
Step 6: Then click on GSp configuration box and mention correct gsp id of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited 
Step 7: Then save the configuration by click on save button

If you want to generate E way bill for sale purchase voucher, you can follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type for which you want to generate E way Bill such as Sales, Puchase.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you will see the options of Input Transport Details and Generate E way Bill After Saving, Set Y on that and save.

The E way Bill validity period is depend on distance to be traveled.
1. If the Distance is up to 100 km, then the E way bill validity period is 1 Day.
2. If the Distance is between 100km to 300km, then the E way bill validity period is 3 days.
3. If the Distance is between 300km to 500km, then the E way Bill validity period is 5 days.
4. If the Distance is above 500km, then the E way Bill validity period is 10 days.

The E-way bills are not getting generated even after entering purchase details due to not enable generaring e-way bill after saving option for purchase voucher series. for enable e-way bill option for purchase follow these steps: 
Step 1: Go to adminstration menu. 
Step 2: Click on Configuration Menu 
Step 3: then click on voucher series configuration and then purchase voucher and then select vch series. 
Step 4: then select voucher configuration and enable generating e-way bill after saving fro purchase vch series

To selectively generate E-Way Bills for multiple invoices, you can follow these steps in BUSY:
 1. Go to the Transactions tab.
 2. Click on GST Miscellaneous Utility.
 3. Select the Generate/Print E-Way Bill option.
 4. Choose the invoices for which you want to generate E-Way Bills.
 5. Click on the Generate button.
 6. The E-Way Bills will be created for the selected invoices.
 Please note that you can choose to generate E-Way Bills only for the invoices that require them.

To check your latest E-way billing invoice, if the portal is down, then you have to confirm whether the invoice was generated from the portal or from BUSY. If it's from BUSY, you can check from BUSY.
 Step 1: Go to the particular sale invoice bill from the transaction option, and in that, click on the modify option and enter your latest bill for which you have generated an E-way bill.
 Step 2: It shows the latest E-way billing invoice in BUSY.

If the error message Operation Timed out is showing while generating Eway bill then you can check the steps as mentioned below:
1. Check your internet connection as the same should be stable.
2. You can tey to check with selecting one by one GSP Gst Suvidha Provider from gst/vat GSP configuration option
2: You can also generate the JSON and try to upload on the portal as sometimes due to portal maintainance or backend issues such error messages appear while generate Eway bill automatically.

You can cancel debit note with e-waybill by following these steps
1.Open company in BUSY and go to transactions
2.Select debit note voucher and open the voucher
3.You can use shortcut to cancel debit note voucher while open it by control plus X
4.Then to cancel vouhcer option will be displayed
5.If e waybill is also generated for debit note,then you can cancel e waybill too from BUSY and then voucher with reason
6.Now you can check debit note voucher including e waybill will be cancelled from BUSY

You should follow below steps to resolve an error while genreating an E-Invoice fr commission: 
 Step 1: First enable commission through feature and options under administration and configuration. 
 Step 2: Define the give configuration. 
 Step 3: Then create desired voucher and make sure all configurations and information must be correct. 
 Step 4: Create E-Invoice and check possible error and done. 
 If still issue persists then can call us on 8282828282 or can share your concern on support@busy.in

To save a generated E invoice in BUSY you need to follow the steps 
 Step1 go to transaction menu and click on sales and then click 
 to modify option 
 Step2 search the invoice and open then click on save 
 Step3 after saving a E invoice print option will appear 
 Step4 click on yes then the einvoice print will show 
 go to the file option and save it to your required location of the E invoice pdf