Frequently Asked Questions

To fill Station and pin code details for E way bill , follow the below steps:
Step 1: Go to transaction section then click on required voucher type such as sales , purchase etc.
Step 2: After Select Voucher type , click on add option and create the voucher with required details
Step 3: Before saving the invoice , a transport window will appear where you have to specify Pin code and station for E Way Bill and then save the invoice and create E way Bill.

You can not edit or modify e-waybill once it is generated from BUSY as your invoice is uploaded to e-waybill portal and also recommended not to modify your voucher in BUSY after generation of e-waybill but if any data entry mistake found after generation of e-waybill,you have to cancel voucher from BUSY including e-waybill and then have to add new voucher
Note:You can leave distance zero while generate e-waybill in BUSY if there is any disprency in pin to pin distance,it will be auto calculated

The limit for E-Way bills in BUSY is not specified buy you can specify as per your requrement or Govt.Rules to specify limit you can follow some steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Now click on Feature and Option and then click on GST VAT option.
Step 3: Now click on configuration option near to E-Way bill required option 
Step 4: Now you can specify the limit for amount for the central and local trancation for B2B and B2C invoices

there is multiple Possible e-invoicing errors that prevent invoices from being accepted: 
1.Ensure e-invoicing is enabled. 
2.VeriFinancial Year and provide valid GSP credentials. 
3.Check and correct unit-related errors (UQC). 
4.Provide necessary address information. 
5.Confirm the accuracy and status of GSTIN; correct if incorrect or canceled. 
6.VeriFinancial Year and enter the correct HSN or provide the missing one. 
7.Avoid generating e-invoice for a canceled bill. 
8.Address errors related to transaction types. 
9.Addressing these steps can help prevent e-invoicing errors and ensure successful acceptance of invoices.

There is no option in BUSY to make distance zero if you had generated eway bill along with e invoice. So you have to cancel the voucher and e invoice both and generate a fresh invoice.
Ensure that when you generate e invoice, generate it separetely by making Generate Eway bill withing E invoice No in transport details.
No, you cannot change the transporter details in the eway bill if already generated. You have to cancel eway bill from portal and generate again from BUSY.

To troubleshoot the invalid login credentials error when generating an E-Way Bill, follow these steps: 
Verify that your login credentials are correct and up-to-date. 
If your credentials are correct, try resetting your GSP ID and password. 
To reset your GSP ID and password, follow these steps: 
a. Login to the E-Way Bill / E-invoice portal. 
b. Go to GSP registration and complete the registration process. 
c. After following the ID and password reset steps, use GSP webtel and the pinnacle for BUSY GSP.

For generating E-way bill in bulk please refer to the steps below :
1. Go to Transaction menu 
2. Click on GST Miscl. Utilities
3. Eway Bill management
4. Click on Generate and print Eway bill tab
5. Select the option Automatic or Josn
6. Select voucher type date range and load the list 
7. Enable the option exclude vouchers already having eway bill number to filter only those vouchrs on which require to generate eway bill
8. Select the Invoices and click on the generate Eway bill tab

To change the E-way bill voucher type or date when generating the e-way bill for an invoice in BUSY, you can modify the voucher details before generating the e-way bill. 
Here are the steps for this process in general: 
Step 1: Access the E-way bill portal or system used in your country. 
Step 2: Look for the option to 'Cancel E-way bill' or 'Generate E-way bill' 
Step 3: Then Cancel Ewaybill from the Portal 
Step 4: Generate a new E-waybill from a BUSY

To enable E-way billing only for certain invoice series, you need to follow the below steps:
 Step 1: You need to configure it by going to Administration, then Configuration.
 Step 2: Voucher Series Configuration After that, select the sales voucher, in which case you need to select the series.
 Step 3: After selecting series, click on the voucher configuration option.
 Step 4: And then you will find the option of Generate E-way Bill After Saving as Y for certain invoice series in BUSY.

Yes, HSN code is mandatory to be entered in Item master for E way generation purpose.
To update the HSN code in item master, follow these steps:
Step 1: Go to Administration then click on master menu
Step 2: Choose item option then select modify tab
Step 3: After access the relevant item in modify mode, Update the correct hsn code and save the configuration.
Note- You can open the Item master in modify mode during voucher entry by pressing the ALT+M shortcut key at the item grid.