Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

how to Validate or verify invoice details in BUSY before generating e way bill

To Review and modify invoice details before generating the final e way bill in BUSY you can follow the steps. 
Step 1. In voucher proceed to generate the e way bill
Step 2. Before generating You will get an window of invoice detail
Step 3. You can check the detail and ensure that it is correct or not.
Step 4. If the invoice details is not correct then you can modify the details before generating e way bill.

How can I link my inventory and invoices to e-way bills generated in BUSY?

To link your inventory and invoices to e-way bills generated in BUSY, you need to ensure that the inventory items are properly linked to the invoices. This can be done by selecting the relevant inventory items while creating the invoices in BUSY. Once the invoices are generated, you can then generate the e-way bills by providing the necessary details such as the invoice number, transporter details, and vehicle information. The e-way bills will be automatically linked to the respective invoices in BUSY.

Proper validation of HSN codes during e-invoice generation in BUSY. Correct validation steps.

During e-invoice generation in BUSY, proper validation of HSN codes is necessary. The correct validation steps include checking that the HSN code is numeric, has a minimum of 2 characters and a maximum of 8 characters, and is valid on both the e-invoice portal and the GST portal. It is important to ensure that the HSN code is correct for each item and that it is not left blank. Any errors in the HSN code can result in the e-invoice being rejected.

What are the E-Way bill validity rules in BUSY?

E way Bill validity period is depend on distance to be traveled.
1. If the Distance is up to 100 km, then the E way bill validity period is 1 Day.
2. If the Distance is between 100km to 300km, then the E way bill validity period is 3 days.
3. If the Distance is between 300km to 500km, then the E way Bill validity period is 5 days.
4. If the Distance is above 500km, then the E way Bill validity period is 10 days.

I have the GSP ID from Vaptel but need to also get the GSP ID from Pinnacle. How can I find the Pinnacle GSP ID for e-Way bill generation?

Told that you can do same process for Pinnacle GSP credentials as you have done for Webtel GSP credentials as follows: 
Step 1: Go to eway bill site & then login with their credentials.
Step 2: Then go in option registration then GSP registration.
Step 3: Then send OTP on regd. mobile no. & mention in portal.
Step 4: Then select vendor & then create ID & password.
Step 5: Then mention same in BUSY in GST/VAT in feature & option.

How are distance and pincodes configured in BUSY for bill generation?I want to regenerate a bill in BUSY that failed before. How can I do that?

To generate invoice and configure pincode ,distance for E way bill follow these steps:
Step 1: Go to transaction then click on Sales voucher type
Step 2: Click on add and create the invoice with required details and make sure the pin code and station should be entered in Party master.
Step 3: Now, Mention station pin code in transport window with transporter or Vehicle number and then Click on Update Distance.
Step 4: Save the invoice and generate E way bill through Automatic mode.

I have two warehouses with the same GST number. How can I record stock transfers between these warehouses and generate e-way bills in BUSY?

To set up two warehouses/stores as inventory locations in BUSY please follow below steps. 
Step 1: Enable the Multi Godown Inventory feature in Administration then open Configuration and click on the tab Features / Options and open Inventory tab.
Step 2: After enabling the Enable MultiGodown Inventory feature, create Material Centre master and mention address in the master
Step 3: Use Material Centre created in stock transfer vouchers.
Step 4: And generate ewaybill the addresses will be picked by material center master

I want to log in to the eBay bill portal from the Chrome browser. What steps should I follow?

To log in to the eBay bill portal from the Chrome browser, follow these steps:
1. Open the Chrome browser on your device.
2. Type in the URL for the eBay bill portal in the address bar.
3. Press Enter or click on the search icon.
4. On the eBay bill portal login page, enter your username and password.
5. Click on the "Log In" button.
6. You should now be logged in to the eBay bill portal on Chrome.

I have added the GSP ID in BUSY but still get errors generating e-way bills. What could be wrong?

If you have added the GSP ID in BUSY still get error generating Ewaybill, you can check the following options:
Step 1: Ensure that the GSP ID mentioned in BUSY is correct and match the one registered on the Eway bill portal
Step 2: Then check the username and Password is accurate and validate successfully
Step 3: Make sure that the internet connection is stable .
Step 4: And check possible errors and correct errors if any showing in report then correct it.

The distance and pincode is not getting picked up automatically in my E-Way bill. What should I do?

If the distance and pincode are not getting picked up automatically in your E-Way bill then you follow below steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance and pin code will automatically get picked in transport details window.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required