Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I check the E-way bill status in BUSY, and where is the option located?

Follow below steps to find the option to check the E-Way bill status in BUSY: 
Step 1: Go in transaction section.
Step 2: In bottom an option of GST misc.utilites will appear.
Step 3: Under it select E-Way bill mangagement option.
Step 4: Then there's few report as, E-Way bill audit report, E-Way bill details (Genrated by self or others)
Step 5: Also can check through generate/print E-Way bill option ,specify the date period and check.

Does BUSY integrate with e-way bill portals.How do I track item-wise sales and profitability in BUSY.

Yes, BUSY can integrate with eway bill portal through GSP name webtel electrosoft pvt ltd and pinnacle finserv advisors pvt ltd.
To view item wise sales and profitability in BUSY need to follow below steps.
Step 1: To view item wise sale Go to display option then select sales analysis and then select item wise option.
Step 2: To view the profitability report item wise Go to display option then select MIS report and then select profitability report after that select item wise option.

Why is e-way bill generation failing even after entering vehicle and invoice details in BUSY?

If e-way bill Not Generating even after entering vehicle and invoice details in BUSY Follow these Steps:
1.When Generate eway bill in configuration Click on Check Possible error.
2.In error Window Ensure to Rectify all the errors.
3.Check all the Related errors or rectify them.
4.Then Go to the Administration Select Configuration Then click on Features & options.
5.Then Click on GSP Configuration & Click on validate If Its Not Create New GSP id.
6.Try To Check With Other Internet Connection.

I want to preview and print the generated e-invoice. What is the process for this?

To preview and print the genearted Einvoice you have to follow the steps 
Step1 go to transaction menu and select the voucher in which you have generate
Einvoice then open it from the list of voucher
Step2 click on save and a Einvoice print box will open
Step3 select Yes to print the Einvoice then the einvoice pdf will appear you can view it
then if required then click on print and select printer then print

Shipping address autofills from GST but causes E-Way bill issues. Manually enter shipping address?

if Shipping Address not Print eway bill see the follow Step 
Step 1: Open the bill Modify Mode from Transaction the sale then modify
Step 2: Select Voucher serise and put VOUcher click on ok
Step 3: after feeding voucher headet and item detailes click on save
Step 4: Now in transporter detailes Windows in Transaction Type option select from dropdown option BILL to Ship To
Step 5: Now Click on Save and generate Eway bill

Will my E-Way bill settings automatically apply for E-Invoicing as well in BUSY?

No, Only GSP Configuration will be same for E-Way bill as well as for E- Invoice. the E-Way bill settings will not automatically apply for E-Invoicing you have to follow some steps:
Step 1: Go to Administration and then click on configuration.
Step 2: Now click on Feature and Option and then click on GST VAT.
Step 3: Now enbale option of Required E-Invoice and click on configuration and then mention from place and pincode and enable other option as per requirement in configuration.

How do I resolve errors while generating e-way bills in BUSY?

To resolve error while genertaing e-way bill then follow the given steps:
Step 1: Make sure valid GSP credential of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited mentioned in GST/VAT Feature generated from E-way bill portal
Step 2: Make sure all neccessary details mentioned in voucher
Step 3: IF you are facing an error like distance is too high then go to the transaport detail window
Step 4: Mention distance is 0 then save the configuration
Step 5: Proceed to generate e-way bill

How do i print E-invoice QR code in invoice?

To print QR code in invoice then follow the steps given below:
Step 1: Go to Administration menu
Step 2: Click on configuration
Step 3: Then click on Invoice/Document printing option
Step 4: Then click on standard option
Step 5: Then select voucher and enable Print E-invoice Qr code as Y shown in the left side of the window
Step 6: Then save the configurations
Step 7: Then you can check e-invoice Qr code in print preview in the BUSY

How do I access my e-bills through BUSY?

To access your e-bills through BUSY, you can follow these steps:
Step 1. Log in to your BUSY account.
Step 2. Navigate to the menu or section where you can access your bills.
Step 3. Look for the option or tab that specifically mentions e-bills.
Step 4. Click on the e-bills option to view a list of your generated e-bills.
Step 5. From the list, select the specific e-bill you want to access.
Step 6. You should now be able to view and download/print the selected e-bill.

The e-way bill I generated in BUSY is showing incomplete address. How do I get the full address to show up?

To get the full address details if eway bill showing incomplete address so you to ensure below points that eway bill generate will proper address:
Step 1: The address should be mentioned in edit company option or while creating company you must have to mention the full company address details.
Step 2: Also ensure that in customer ledger address details should be mentioned.
Step 3: While creating eway bill you have to check the bill to and ship to address or dispatch details.
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