Frequently Asked Questions

To generate invoice and configure pincode ,distance for E way bill follow these steps:
Step 1: Go to transaction then click on Sales voucher type
Step 2: Click on add and create the invoice with required details and make sure the pin code and station should be entered in Party master.
Step 3: Now, Mention station pin code in transport window with transporter or Vehicle number and then Click on Update Distance.
Step 4: Save the invoice and generate E way bill through Automatic mode.

To set up two warehouses/stores as inventory locations in BUSY please follow below steps. 
Step 1: Enable the Multi Godown Inventory feature in Administration then open Configuration and click on the tab Features / Options and open Inventory tab.
Step 2: After enabling the Enable MultiGodown Inventory feature, create Material Centre master and mention address in the master 
Step 3: Use Material Centre created in stock transfer vouchers.
Step 4: And generate ewaybill the addresses will be picked by material center master 

To log in to the eBay bill portal from the Chrome browser, follow these steps:
 1. Open the Chrome browser on your device.
 2. Type in the URL for the eBay bill portal in the address bar.
 3. Press Enter or click on the search icon.
 4. On the eBay bill portal login page, enter your username and password.
 5. Click on the "Log In" button.
 6. You should now be logged in to the eBay bill portal on Chrome.

If you have added the GSP ID in BUSY still get error generating Ewaybill, you can check the following options:
Step 1: Ensure that the GSP ID mentioned in BUSY is correct and match the one registered on the Eway bill portal 
Step 2: Then check the username and Password is accurate and validate successfully 
Step 3: Make sure that the internet connection is stable .
Step 4: And check possible errors and correct errors if any showing in report then correct it.

If the distance and pincode are not getting picked up automatically in your E-Way bill then you follow below steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance and pin code will automatically get picked in transport details window.

No, Only GSP Configuration will be same for E-Way bill as well as for E- Invoice. the E-Way bill settings will not automatically apply for E-Invoicing you have to follow some steps:
Step 1: Go to Administration and then click on configuration.
Step 2: Now click on Feature and Option and then click on GST VAT.
Step 3: Now enbale option of Required E-Invoice and click on configuration and then mention from place and pincode and enable other option as per requirement in configuration.

To resolve error while genertaing e-way bill then follow the given steps:
Step 1: Make sure valid GSP credential of Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited mentioned in GST/VAT Feature generated from E-way bill portal
Step 2: Make sure all neccessary details mentioned in voucher
Step 3: IF you are facing an error like distance is too high then go to the transaport detail window
Step 4: Mention distance is 0 then save the configuration
Step 5: Proceed to generate e-way bill

To print QR code in invoice then follow the steps given below:
 Step 1: Go to Administration menu
 Step 2: Click on configuration
 Step 3: Then click on Invoice/Document printing option
 Step 4: Then click on standard option
 Step 5: Then select voucher and enable Print E-invoice Qr code as Y shown in the left side of the window
 Step 6: Then save the configurations
 Step 7: Then you can check e-invoice Qr code in print preview in the BUSY

To access your e-bills through BUSY, you can follow these steps:
Step 1. Log in to your BUSY account.
Step 2. Navigate to the menu or section where you can access your bills.
Step 3. Look for the option or tab that specifically mentions e-bills.
Step 4. Click on the e-bills option to view a list of your generated e-bills.
Step 5. From the list, select the specific e-bill you want to access.
Step 6. You should now be able to view and download/print the selected e-bill.

To generate an E-Way bill for transportation by air or sea, 
Step 1 : You need to fill in the transportation details in the E-Way bill form.
Step 2 : In the transportation section, select the mode of transport as either "Air" or "Sea" and provide the necessary information such as the name of the transport company, vehicle number, and other relevant details.
Step 3: Once you have filled in the transportation details, you can generate the E-Way bill for your shipment.