Frequently Asked Questions

To give priority to webtel and pinnacle then follow the steps:
 Step 1: Go to Administration Menu 
 Step 2: Click on Configuration option 
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature 
 Step 5: Then click on GSP Configuration box 
 Step 6: Then select particular GSP in the given field of GSP for E-invoice then click on OK button
 Step 7: Save the configuration by click on save button

If You Are Not Able to generate Einvoices even after updating the UQC code Follow These Steps:
 1.Check All The Possible errors. If Any Other error Shows Cannot generate Einvoice.
 2.Also Check your GSP ID By Click on Validate Option In GST/VAT.
 3.Also Check Station & Pincode in account Master or Transport window.
 4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

To create a webtel GSP id from E way bill portal, follow these steps:
Step 1: Login the E way bill portal by using your E way bill credentials
Step 2: and the Go to registration and click on For GSP tab
Step 3: Afterward, you will receive an OTP from the E-way bill portal on your registered email ID and mobile number.
Step 4: Click on Add button then select the GSP server named Webtel electrosoft pvt. Ltd. and Create the GSP credentials.

In BUSY, you can set amount for E way bill generate for interstate B2B and B2C transactions.
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E Invoice Required 
Step 3: Set Y to turn it on and click on Config.
Step 4: Here you can enter the amount in Amount after which E way Bill is Applicable (B2B / B2C) field and save.

If you are unable to generate e-way bill then please follow the steps : 
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the E-way bill portal.
Step 2: Ensure that neccessary details related to party, item and tax if applicable specified in invoice 
Step 3: Before generating e-way bill make sure to check all the errors if any 
Step 4: Then proceed to generate e-way bill

If the E way Bill option is showing after saving sales voucher , you can follow these steps:
Step 1: Go to Administration then Click on Configuration menu
Step 2: Now Select Voucher series configuration tab and then Click on sale voucher type with required Series
Step 3: Next, Click on Voucher configuration that appear in right side of screen.
Step 4: Specify Y to enable Generate E way Bill after saving option
Step 5: Save the configuration and check by generate E way Bill.

The E way bill is valid only within India. If you are generating an E way bill for an export invoice, where the party is located in another country. In such cases, during voucher entry in the billing and shipping window, you are required to specify the last port address of India as the shipping address. This ensures that the E way bill is generated for the distance between the source location and the specified last port location within India.

To generate an E-Way bill for transportation by air or sea, 
Step 1 : You need to fill in the transportation details in the E-Way bill form.
Step 2 : In the transportation section, select the mode of transport as either "Air" or "Sea" and provide the necessary information such as the name of the transport company, vehicle number, and other relevant details.
Step 3: Once you have filled in the transportation details, you can generate the E-Way bill for your shipment.

If you want to add transport details, follow these steps: 
 Step 1: While creating a voucher the Transport Details window will appear. You can create it by clicking on Add New and mentioning the Transport Name or its ID if needed. 
 Step 2: Alternatively you can create it by going to Transactions, then clicking on GST Misc. Utilities. 
 Step 3: Click on Input Transporter's GSTIN/ID, then enter the transporter's name or other details and save the page.

To save the E-Way bill as a PDF from BUSY, you can follow these steps:
Step 1 : Click on transaction
Step 2 : GST misc utilities
Step 3 : E-way bill management
Step 4 : Generate the E-Way bill in BUSY.
Step 5 : Go to the print option for the E-Way bill.
Step 6 : Select the "Save as PDF" option.
Step 7 : Choose the location on your computer where you want to save the PDF file.
Step 8 : Click on the "Save" button.