Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How to add transport details like transport name to the e-invoice in BUSY?
If you want to add transport details, follow these steps:
Step 1: While creating a voucher the Transport Details window will appear. You can create it by clicking on Add New and mentioning the Transport Name or its ID if needed.
Step 2: Alternatively you can create it by going to Transactions, then clicking on GST Misc. Utilities.
Step 3: Click on Input Transporter's GSTIN/ID, then enter the transporter's name or other details and save the page.
How can I save the E-Way bill as PDF from BUSY?
To save the E-Way bill as a PDF from BUSY, you can follow these steps:
Step 1 : Click on transaction
Step 2 : GST misc utilities
Step 3 : E-way bill management
Step 4 : Generate the E-Way bill in BUSY.
Step 5 : Go to the print option for the E-Way bill.
Step 6 : Select the "Save as PDF" option.
Step 7 : Choose the location on your computer where you want to save the PDF file.
Step 8 : Click on the "Save" button.
How do I link the GSP credentials with my BUSY?
To link GSP credential with BUSY then follow the given steps:
Step 1: Ensure to create GSP credentials from e-way bill portal
Step 2: Then go to Administration menu
Step 3: Click on Configuration
Step 4: Then click on Feature and option
Step 5: Then click on GST/VAT feature
Step 6: Make sure to enable e-way bill option as Y
Step 7: Then click on Gsp configuation box and mentioned GSP IDs and save the configuration
The e-way bill I generated in BUSY is showing incomplete address. How do I get the full address to show up?
To get the full address details if eway bill showing incomplete address so you to ensure below points that eway bill generate will proper address:
Step 1: The address should be mentioned in edit company option or while creating company you must have to mention the full company address details.
Step 2: Also ensure that in customer ledger address details should be mentioned.
Step 3: While creating eway bill you have to check the bill to and ship to address or dispatch details.
How do I set up and prioritize the WebTel and Pinnacle services for automated invoice generation in BUSY?
To give priority to webtel and pinnacle then follow the steps:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then click on GSP Configuration box
Step 6: Then select particular GSP in the given field of GSP for E-invoice then click on OK button
Step 7: Save the configuration by click on save button
Why is BUSY not allowing me to generate invoices even after updating the UQC code?
If You Are Not Able to generate Einvoices even after updating the UQC code Follow These Steps:
1.Check All The Possible errors. If Any Other error Shows Cannot generate Einvoice.
2.Also Check your GSP ID By Click on Validate Option In GST/VAT.
3.Also Check Station & Pincode in account Master or Transport window.
4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
What are the steps to create a webtel GSP id from E way bill portal?
To create a webtel GSP id from E way bill portal, follow these steps:
Step 1: Login the E way bill portal by using your E way bill credentials
Step 2: and the Go to registration and click on For GSP tab
Step 3: Afterward, you will receive an OTP from the E-way bill portal on your registered email ID and mobile number.
Step 4: Click on Add button then select the GSP server named Webtel electrosoft pvt. Ltd. and Create the GSP credentials.
How do I increase the amount limit for e-way bill generation for local BB transactions?
In BUSY, you can set amount for E way bill generate for interstate B2B and B2C transactions.
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called E Invoice Required
Step 3: Set Y to turn it on and click on Config.
Step 4: Here you can enter the amount in Amount after which E way Bill is Applicable (B2B / B2C) field and save.
What are the consequences if I fail to generate an E-Way bill for transportation?
If you are unable to generate e-way bill then please follow the steps :
Step 1: Ensure that your valid GSP (Goods and Services Provider) credential is mentioned in the GST/VAT feature, which should be created through the E-way bill portal.
Step 2: Ensure that neccessary details related to party, item and tax if applicable specified in invoice
Step 3: Before generating e-way bill make sure to check all the errors if any
Step 4: Then proceed to generate e-way bill
Why am I unable to get the Generate E-way option after saving the invoice?
If the E way Bill option is showing after saving sales voucher , you can follow these steps:
Step 1: Go to Administration then Click on Configuration menu
Step 2: Now Select Voucher series configuration tab and then Click on sale voucher type with required Series
Step 3: Next, Click on Voucher configuration that appear in right side of screen.
Step 4: Specify Y to enable Generate E way Bill after saving option
Step 5: Save the configuration and check by generate E way Bill.