Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Do I need to have separate billing and shipping addresses for export e-way bills?
The E way bill is valid only within India. If you are generating an E way bill for an export invoice, where the party is located in another country. In such cases, during voucher entry in the billing and shipping window, you are required to specify the last port address of India as the shipping address. This ensures that the E way bill is generated for the distance between the source location and the specified last port location within India.
Unable to find option to void or cancel an e-invoice in BUSY. How to void?
To cancel e-invoice in BUSY then follow the given steps:
Step 1: Go to Transaction Menu
Step 2: Click on Voucher option
Step 3: Then click on list option
Step 4: Then open voucher in modify mode and press ALT+X for cancel the invoice and e-invoice
Step 5: Then Click on Yes button
Step 6: Then specify Reason for cancel e-invoice and click on OK button
Step 7: Afterward, you can create e-invoice with the new voucher
How can I avoid errors in invoice generation related to incorrect address or transport details?
If you want to avoid errors in invoice generation related to incorrect address or
transport details then please follow the given steps
Step 1: Make sure you have entered correct address in the party master.
Step 2: Make sure you have entered correct address in the shipping address.
Step 3: Make sure you have entered station and pincode in the party master.
Step 4: Make sure your station and pin code must be correct in transport details.
My e-way bill is not getting generated even after configuration. How can I resolve this?
After configuration the if the E-way bill is not getting generated , you can try the following steps:
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill
How many parties/addresses can I enter when generating an E-Way bill? What are the options?
While generating e-way bill the number of parties and addresses you can mention are mentioned below:
Step 1: You can mention two parties and two address details.
Step 2: First one is of the Bill to Party details which is the party mentioned while entering the sales transaction.
Step 3: Second one is of the Shipped to Party details which appears just after selecting the party.
Step 4: Later in transport details have to enter the transporter name, GSTIN and it's address details.
Will the software automatically validate GSTIN and PIN code while generating e-way bills?My goods are being transported by a courier company. What details should I provide for e-way bill?
Yes,during E-way bill generation it will validate GSTIN Automatically If it will be invalid then will show you the error and for pincode it will show you the distance issue error and it is necessary to check pincode that must be correct.
For goods which are being transported by a courier company you need to enter correct transporter name and id details in Transport Details window if Transporter ID is not available then enter Vehicle no. in Transport Details window.
I'm having trouble finding the E-Way bill report for purchases in the GST Miscellaneous section. Where is this located?
If you want to check the E-waybill reports for purchase in BUSY you can follow given below steps:
Step 1: Go to transactions menu
Step 2: Then click on GST miscellaneous utilities
Step 3: Then click on E-waybill management option
Step 4: Then click on generate/print E-waybill after that select voucher type as purchase
Step 5: Now You can view this report to see the e-waybill generated in BUSY for purchase vouchers and you can also generate E-waybill in bulk by using this utility
What are the different print options for e-way bills in BUSY? Should I print summary or detailed format?
In BUSY, you have the option to print E-way Bills in either Summary format or Detailed format. To set your preferred E-way Bill format, follow these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Select features/option then choose the GST/VAT tab
Step 3: Now, Click on E way configure tab. Here, you can specify the required format for E-way Bill printing. Choose between Summary or Detailed format based on your preference and then save the configuration.
Why am I unable to modify or delete a voucher for which the E-way bill has been generated?
In BUSY ,we can restrict Sub user to modify or delete a voucher for which the E - way bill has been generated .
Please follow the below step :-
Step 1: Go to administration
Step 2: Click on configuration
Step 3: Click on features and option
Step 4: Select GST/VAT configuration
Step 5: Click on E-way bill configuration
Step 6: Select N for restrict sub users to modify /delete vouchers whose E-way been has been generated .
I want to add dispatch details while generating e-invoice in BUSY. Where can I enter these details?
To add dispatch details while generating an e-invoice in BUSY, follow these steps:
Step 1:Generate Sales Invoice:
Go to the sale invoice transaction from the transaction option and create the sales invoice.
Step 2:Fill Transport Details:
As you proceed, you'll reach the transport window.
Enter details like transporter name, GR/RR number & date, vehicle number, etc.
By following these steps, you can successfully enter dispatch details while generating an e-invoice in BUSY.