Frequently Asked Questions

To link GSP credential with BUSY then follow the given steps:
 Step 1: Ensure to create GSP credentials from e-way bill portal 
 Step 2: Then go to Administration menu
 Step 3: Click on Configuration 
 Step 4: Then click on Feature and option
 Step 5: Then click on GST/VAT feature 
 Step 6: Make sure to enable e-way bill option as Y
 Step 7: Then click on Gsp configuation box and mentioned GSP IDs and save the configuration

Yes,during E-way bill generation it will validate GSTIN Automatically If it will be invalid then will show you the error and for pincode it will show you the distance issue error and it is necessary to check pincode that must be correct.
For goods which are being transported by a courier company you need to enter correct transporter name and id details in Transport Details window if Transporter ID is not available then enter Vehicle no. in Transport Details window.

If you want to check the E-waybill reports for purchase in BUSY you can follow given below steps:
Step 1: Go to transactions menu
Step 2: Then click on GST miscellaneous utilities
Step 3: Then click on E-waybill management option
Step 4: Then click on generate/print E-waybill after that select voucher type as purchase
Step 5: Now You can view this report to see the e-waybill generated in BUSY for purchase vouchers and you can also generate E-waybill in bulk by using this utility

In BUSY, you have the option to print E-way Bills in either Summary format or Detailed format. To set your preferred E-way Bill format, follow these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Select features/option then choose the GST/VAT tab
Step 3: Now, Click on E way configure tab. Here, you can specify the required format for E-way Bill printing. Choose between Summary or Detailed format based on your preference and then save the configuration.

In BUSY ,we can restrict Sub user to modify or delete a voucher for which the E - way bill has been generated .
 Please follow the below step :-
 Step 1: Go to administration 
 Step 2: Click on configuration
 Step 3: Click on features and option
 Step 4: Select GST/VAT configuration
 Step 5: Click on E-way bill configuration
 Step 6: Select N for restrict sub users to modify /delete vouchers whose E-way been has been generated .

To add dispatch details while generating an e-invoice in BUSY, follow these steps: 
 Step 1:Generate Sales Invoice: 
 Go to the sale invoice transaction from the transaction option and create the sales invoice. 
 Step 2:Fill Transport Details: 
 As you proceed, you'll reach the transport window. 
 Enter details like transporter name, GR/RR number & date, vehicle number, etc. 
 By following these steps, you can successfully enter dispatch details while generating an e-invoice in BUSY.

To resolve incorrect password error while generating e way bill in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on GSP Configuration and check user id and password is correct or not. You can also validate them.
Step 4: If not validating then you need to change the password from the e way bill portal and mention in BUSY.

To cancel e-invoice in BUSY then follow the given steps:
 Step 1: Go to Transaction Menu
 Step 2: Click on Voucher option
 Step 3: Then click on list option
 Step 4: Then open voucher in modify mode and press ALT+X for cancel the invoice and e-invoice
 Step 5: Then Click on Yes button 
 Step 6: Then specify Reason for cancel e-invoice and click on OK button
 Step 7: Afterward, you can create e-invoice with the new voucher

If you want to avoid errors in invoice generation related to incorrect address or 
 transport details then please follow the given steps
 Step 1: Make sure you have entered correct address in the party master.
 Step 2: Make sure you have entered correct address in the shipping address.
 Step 3: Make sure you have entered station and pincode in the party master.
 Step 4: Make sure your station and pin code must be correct in transport details.

After configuration the if the E-way bill is not getting generated , you can try the following steps:
Step 1: Check the Voucher Series Configuration Generated E-way bill after saving this option should be enable 
Step 2: Internet connectivity should be proper
Step 3: All the required details for generating E-way bill should be proper
Step 4: Check the information provided in party master and transporter details 
Step 5: Double check the information invoice details, vehicle number etc provided for E-way bill