Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
While generating a E way bill from BUSY its showing incorrect password error. How to correct it?
To resolve incorrect password error while generating e way bill in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on GSP Configuration and check user id and password is correct or not. You can also validate them.
Step 4: If not validating then you need to change the password from the e way bill portal and mention in BUSY.
what are common details to be entered fro E way Generation in BUSY?
The common details to be specified for E way generation are:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
How do I update vehicle number or transporter details if they change?
To update vehicle number and transporter details you can follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can change vehicle number,transport etc and you can also update vehicle number and other details from transporter window in voucher
Step 3: To update transporter gstin you need to click on input transporter gstin option under miscellaneous data entry option and you can update it"
Can I generate e-invoice along with e-way bill?
If you want to generate eway bill with einvoices then please follow the
given steps
Step 1: While saving voucher you will see a window of transport
details.
Step 2: Wherein you have a option of generate E way bill within e
invoice need to turn Y to enable this.
Step 3: Then proceed to generate after check error. while generate it will
ask do you want to generate e way bill within e invoice then click on
yes otherwise no.
Why am I unable to find the E-Way bill generation option in BUSY?
If you are unable to find the option for Eway bill generation then check the below points carefully:
1. Go to Administration
2. Click on Configuration.
3. Select 'Feature and Options.'
4. Choose GST/VAT.
5. Check that you have enabled the Eway bill generation from here.
6. Check that Transportation details is enabled
7. Go to Voucher series configuration and check that yu have enbled Transprtation details from here
8. Make Sure you are using the latest version and release of BUSY
How do I check status of submitted E way Bill?
BUSY has a report which shows the details of E way bills you have generated. To view this report, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilties.
Step 2: Select E way Bill Management and click on E way Bill Details( Generated by Self).
Step 3: Enter the date range and download the report then can view report.
Note: Details can not be downloaded prior to 180 days from the current date.
How do I change the GSP configuration in BUSY?
To change the GSP configuration in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Feature / Options and then GST / VAT. Here you will find the option of GSP Configuration along with Eway bill and E invoice option.
Step 3: You can change the GSP user id and password of Webtel and Pinnacle.
Step 4: Make sure you have create the GSP credentials from Eway bill or E invoice portal.
The contact name and PIN code I entered are not reflecting in e-invoice window . What should I change in BUSY?
To add pincode and to pick party name in e invoice you can follow the steps.
Step 1. Open party master in modify mode
Step 2. Mention pincode in bottom side of party master in pincode field
Step 3. And in voucher mention pincode in transport details
Step 4. While creating e invoice pick account name by choosing relevant option which you have filled in party master.
Now you can generate e invoice.
How can we change transaction type as Bill to ship to from regular for E way bill generation?
To change transaction type as Bill to ship to from regular in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on sales voucher type
Step 2: Then click on Add tab and create sales invoice with required details and mention the shipping details in Billing Shipping window.
Step 3: When saving the sales invoice, a transport window will appear. In this window, select Bill to dispatch to in the transaction type field save the voucher.
I want to generate an e-way bill for a high value sales return. How can I do this?
for Generate Ewaybill agins Sale Returne from BUSY See the following Step
Step 1: Go to Transaction Sale Returne l Click on add
Step 2: Enter the party details item details and GST
Step 3: Click on Save
Step 4: after click on save appring Transport details Windown Enable option
Step 5: Enable the option Requried Ewaybill
Step 7: Verify and Check for any errors
Step 8: click on Generate EWaybill