Frequently Asked Questions

To resolve incorrect password error while generating e way bill in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Features / Options and click on GST / VAT tab.
Step 3: Click on GSP Configuration and check user id and password is correct or not. You can also validate them.
Step 4: If not validating then you need to change the password from the e way bill portal and mention in BUSY.

The common details to be specified for E way generation are:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.

To update vehicle number and transporter details you can follow below steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Then click on update transport details option from there you can change vehicle number,transport etc and you can also update vehicle number and other details from transporter window in voucher
Step 3: To update transporter gstin you need to click on input transporter gstin option under miscellaneous data entry option and you can update it"

If you want to generate eway bill with einvoices then please follow the
given steps
Step 1: While saving voucher you will see a window of transport 
 details.
Step 2: Wherein you have a option of generate E way bill within e
 invoice need to turn Y to enable this. 
Step 3: Then proceed to generate after check error. while generate it will
 ask do you want to generate e way bill within e invoice then click on
 yes otherwise no.

If you are unable to find the option for Eway bill generation then check the below points carefully:
1. Go to Administration
2. Click on Configuration. 
3. Select 'Feature and Options.' 
4. Choose GST/VAT. 
5. Check that you have enabled the Eway bill generation from here.
6. Check that Transportation details is enabled
7. Go to Voucher series configuration and check that yu have enbled Transprtation details from here 
8. Make Sure you are using the latest version and release of BUSY

BUSY has a report which shows the details of E way bills you have generated. To view this report, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc Utilties.
Step 2: Select E way Bill Management and click on E way Bill Details( Generated by Self).
Step 3: Enter the date range and download the report then can view report.
Note: Details can not be downloaded prior to 180 days from the current date.

To change the GSP configuration in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Feature / Options and then GST / VAT. Here you will find the option of GSP Configuration along with Eway bill and E invoice option.
Step 3: You can change the GSP user id and password of Webtel and Pinnacle.
Step 4: Make sure you have create the GSP credentials from Eway bill or E invoice portal.

To add pincode and to pick party name in e invoice you can follow the steps. 
 Step 1. Open party master in modify mode 
 Step 2. Mention pincode in bottom side of party master in pincode field 
 Step 3. And in voucher mention pincode in transport details 
 Step 4. While creating e invoice pick account name by choosing relevant option which you have filled in party master. 
 Now you can generate e invoice.

To change transaction type as Bill to ship to from regular in BUSY, you can follow these steps:
Step 1: Go to Transaction then click on sales voucher type 
Step 2: Then click on Add tab and create sales invoice with required details and mention the shipping details in Billing Shipping window.
Step 3: When saving the sales invoice, a transport window will appear. In this window, select Bill to dispatch to in the transaction type field save the voucher.

for Generate Ewaybill agins Sale Returne from BUSY See the following Step 
 Step 1: Go to Transaction Sale Returne l Click on add 
 Step 2: Enter the party details item details and GST 
 Step 3: Click on Save 
 Step 4: after click on save appring Transport details Windown Enable option 
 Step 5: Enable the option Requried Ewaybill 
 Step 7: Verify and Check for any errors 
 Step 8: click on Generate EWaybill