Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What happens if an e-way bill expires before delivery? How can I regenerate?
If an e-way bill expires before delivery, you will need to regenerate it. To regenerate an expired e-way bill, you can follow the procedure provided by the e-way bill system.
Step 1 : This typically involves logging into the e-way bill portal
Step 2 : Selecting the option to regenerate the bill
Step 3 : Providing the necessary details.
Step 4 : Make sure to provide the required documents for the same consignment when regenerating the expired e-way bill.
The distance is not auto-populating in my invoices, what should I check?
To resolve the issue if your distance not auto populating in your invoice you need to follow below steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance will automatically get picked in transport details window.
Generated invoice not reflected in BUSY reports. Why? How to view?
You need to check below steps if generated invoice not reflected in BUSY:
Step 1: Ensure IRN has been generated successfully.
Step 2: Check it on portal.
Step 3: It might be due to server isssue , as it generated on backend but not reflect on BUSY, so go on portal and ensure that is it generated or not.
Step 4: If it is generated on portal then mention IRN number manually on that voucher in BUSY.
Why is my e-wage bill not getting generated automatically?
There are several reasons why the e way bill is not generating automatically in BUSY. Some of the reason are:
1. You have set the amount limit in the e way bill configuration and the invoice amount not match that criteria.
2. Generate E way Bill After Saving option is disable in voucher configuration.
3. The E way bill required option is disable in transport details window during voucher entry.
4. The GSP id and password mentioned in BUSY are invalid.
How to generate an e-way bill after bill creation?
To setup e-way bill in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST and VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configuration.
If you have disabled E-way bill capability in the GST and VAT Configuration, the e-way bill generation option will not be displayed.
Are there any penalties for not generating EV bill?
Yes, there is some penalties If E- way bill is mandatory but did not generate.
When it is mandatory to crate E-way bill conditions mentioned below:
1) Generating e-Way bill is mandatory if the value of goods being transported exceeds Rs. 50,000.
2) E-way bill is also mandatory if the supplier is not GST-registered but the receiver is GST-registered.
3) If the supplier has not generated the e way bill, the transporter is required to generate the same
While Generating E-Way Bill Request Time out Showing
If showing request timed out while generating ewaybill then follow the step
1 go to administration menu and click on configuration
2 Click on feature option and click to GST VAT
3 click on GSP configuration and change default gsp if you already made two
gsp id for pinaccle and webtel
4 If you have only one gsp then go to ewaybill portal and create a new gsp and
set it default gsp in BUSY for ewaybill generation
How to configure automatic e-wau bill in BUSY?
To setup e-way bill in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configurations.
Step 2: Select Feature and Options and choose GST and VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configurations.
If you have disabled E-way bill capability in the GST and VAT Configurations, the e-way bill generation option will not be displayed.
How can I optimize settings to improve E-invoice generation performance in BUSY?
To optimize settings and improve e-invoice generation performance in BUSY, you can follow these steps:
Step 1: Make sure you have the latest version of BUSY installed in your system
Step 2: Check your internet connection to ensure it is stable
Step 3: Ensure that BUSY should be excluded from antivirus and firewall
Step 4: Avoid the mistakes while doing the entry
Step 5: make sure E-invoice configuration is properly cofigured as required
How to edit/cancel e-way bill after generating from BUSY?
Yes, We can cancel Eway bill Either directly from BUSY or from E way Bill Portal.
From BUSY : We have to open that e way bill voucher in modify mode then click on cancel option for voucher after that it will ask for eway bill cancellation.
From E Way Bill Portal : The customer needs to login the portal then mention the Eway bill number for cancellation.
Note : E Way bill can be cancel within 24 Hours.