Frequently Asked Questions

If an e-way bill expires before delivery, you will need to regenerate it. To regenerate an expired e-way bill, you can follow the procedure provided by the e-way bill system. 
Step 1 : This typically involves logging into the e-way bill portal
Step 2 : Selecting the option to regenerate the bill
Step 3 : Providing the necessary details. 
Step 4 : Make sure to provide the required documents for the same consignment when regenerating the expired e-way bill.

To resolve the issue if your distance not auto populating in your invoice you need to follow below steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance will automatically get picked in transport details window.

You need to check below steps if generated invoice not reflected in BUSY:
 Step 1: Ensure IRN has been generated successfully.
 Step 2: Check it on portal.
 Step 3: It might be due to server isssue , as it generated on backend but not reflect on BUSY, so go on portal and ensure that is it generated or not.
 Step 4: If it is generated on portal then mention IRN number manually on that voucher in BUSY.

There are several reasons why the e way bill is not generating automatically in BUSY. Some of the reason are:
1. You have set the amount limit in the e way bill configuration and the invoice amount not match that criteria.
2. Generate E way Bill After Saving option is disable in voucher configuration.
3. The E way bill required option is disable in transport details window during voucher entry.
4. The GSP id and password mentioned in BUSY are invalid.

To setup e-way bill in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Select Feature and Options and choose GST and VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configuration.
If you have disabled E-way bill capability in the GST and VAT Configuration, the e-way bill generation option will not be displayed.

Yes, there is some penalties If E- way bill is mandatory but did not generate.
When it is mandatory to crate E-way bill conditions mentioned below:
1) Generating e-Way bill is mandatory if the value of goods being transported exceeds Rs. 50,000. 
2) E-way bill is also mandatory if the supplier is not GST-registered but the receiver is GST-registered. 
3) If the supplier has not generated the e way bill, the transporter is required to generate the same 

If showing request timed out while generating ewaybill then follow the step
1 go to administration menu and click on configuration 
2 Click on feature option and click to GST VAT 
3 click on GSP configuration and change default gsp if you already made two 
gsp id for pinaccle and webtel 
4 If you have only one gsp then go to ewaybill portal and create a new gsp and 
set it default gsp in BUSY for ewaybill generation

To setup e-way bill in BUSY, please follow these steps:
Step 1: Go to Administration and then click on Configurations.
Step 2: Select Feature and Options and choose GST and VAT.
Step 3: Enable E-way bill required option and then click on configure and specify the from Place and Pincode.
Step 4: Enable E-way bill in the Voucher Series Configurations.
If you have disabled E-way bill capability in the GST and VAT Configurations, the e-way bill generation option will not be displayed.

If you have entered th pin code but shows error as showing invalid address so please check these following steps:
Step 1: If you have enabled billing shipping details so please check pincode in that window.
Step 2: You need to check pincode in party master for which you are doing billing.
Step 3: You can check pincode in material center from where you dispatch.
Step 4: Also you can check pincode in transport window where you mention shipping details.

In BUSY, there is no need to check status of a generated E way bill. Once an E way bill is generated you can print it from BUSY. The E way bill will also be uploaded to the portal automatically.
To generate E way bill of stock transfer from one material center to another, you need to first create the Stock Transfer voucher with all the necessary details. After that you can generate the E way bill.