Frequently Asked Questions

The e-way bill print option may disappear due to certain settings or configurations. To make it consistently visible, you can check if the option is enabled in the settings of your software or you can check these following steps : 
1: Ensure that all the GSP configuration information provided like...

When you generate E way bill & E invoice from BUSY, the print option automatic appears after successfully generated it.
Further it want to configure for automatic generation of E way bill & E invoice in BUSY, you need to follow these steps:
Step 1: First you have to...

If issues with printing e-Way bills and invoices in BUSY software may require a detailed look at your configuration. Having some steps to check and settings to review in BUSY are as follows: 
1: Ensure that all the GSP configuration information provided like GSP ID etc for generating the e-way...

If you've generated an e-way bill and are unable to print option after logging out and logging back in, there are a few steps you can take to troubleshoot the issue: 
1: Ensure that all the GSP configuration information provided like GSP ID etc for generating the e-way bill is...

If you are unable to generate Eway bill then you require to check below points :
1. Internet connection Should be there
2. GSP Id and Password should be mentioned in BUSY ,created from portal
3.Station and Pin code should be mentioned in Party master and transport window.
4. Vehicle...

To fix the issue of the E-Way bill printout getting stuck and not completing printing, you can try the following steps:
Step 1: Try to delete print eway bill folder which is stored in BUSYwin folder in that drive where you have installed BUSY.
Step 2: Sometimes it's an issue in Goverment portal of eway bill which is connected with GSP's so try it from direct portal of eway bill or do it after some time it will work.
Step 3: Also check turn window features on or off from control panel as follows: First go to control panel then pick option programs then Programs & features & then pick option Turn windows features on or off. Second then select option .Netframework 3.5 (includes .NET2.0 and 3.0) & then tick both options in it as Windows Communication Foundation HTTP Activation and Windows Communication Foundation Non-HTTP Activation and then restart system & then check.
Step 4: Change GSP Credentials from Eway bill portal & then mention in BUSY in GST VAT.

To fix the issue of the E-Way bill printout getting stuck and not completing printing, you can try the following steps:
Step 1: Try to delete print eway bill folder which is stored in BUSYwin folder in that drive where you have installed BUSY.
Step 2: Sometimes it's an issue in Goverment portal of eway bill which is connected with GSP's so try it from direct portal of eway bill or do it after some time it will work.
Step 3: Also check turn window features on or off from control panel as follows: First go to control panel then pick option programs then Programs & features & then pick option Turn windows features on or off. Second then select option .Netframework 3.5 (includes .NET2.0 and 3.0) & then tick both options in it as Windows Communication Foundation HTTP Activation and Windows Communication Foundation Non-HTTP Activation and then restart system & then check.
Step 4: Change GSP Credentials from Eway bill portal & then mention in BUSY in GST VAT.

If you are unable to generate Eway bill in BUSY then you can check with below points : 
1. Make sure you are using the latest version of the softwrae and no other pending updates are there. 
2: Pay close attention to the error message you receive. It might contain important information about what is causing the problem. This can help you narrow down the possible solutions. 
3: Check internet connection.
4: Make sure you have entered the correct credentials (username, password, etc.) for the E-Way Bill portal within BUSY 
5: Ensure that the GSTIN and other relevant details such as Vehical number, Distance, station are entered in BUSY are correct and up-to-date. 
6: Verify that the E-Way settings in BUSY are correctly configured. This includes details like API credentials, authentication.
If you are getting issues while printing E-way bill then make sure to check below points: 
1. Update the .NET Framework 
2. If using Windows server then allow Desktop experience. 

You can print E waybill directly from BUSY after generation of e waybill by following these steps
1. Go to transactions and the sale voucher then open the voucher for which e waybill is already generated
2. Just resave the voucher for e waybill already generated
3. After saving voucher,prompt to print e waybill will be shown
7. Select print e waybill option as yes and then e waybill print pdf will be laoded automatically from portal and you can save it in your local drive for use or print 
You can also print E-way bill of multiple invoices in bulk, please follow the below steps:
Step 1: Go to Transaction menu
Step 2: Click on GST misc. utilities
Step 3: E-way bill management then click on generae/print e-way bill
Step 4: Select Automatic then select voucher type sale/purchase etc.
Step 5: Select data range & then load list of vouchers select vouchers then click on print e waybill option

Troubleshooting issues with printing or viewing PDF files within BUSY. Here are some steps you can take to resolve these problems: 
1. Ensure that you're using the latest version of BUSY 
2. Make sure you have a reliable PDF reader installed on your computer and working properly. 
3. If the system also not generating PDF, you have to remove your Adobe reader and then reinstall and then check. 
4. If the pdf is working properly on the system but not generating from BUSY you can check after removing your BUSY and reinstall it again. 
5. Verify that your printer is properly connected to your computer and turned on. Check for any printer errors or issues. 
6. Make sure that the printer you want to use is selected as the default printer in your computer's settings. 
7. Restart your computer and try printing or viewing the PDF files again.