Frequently Asked
Questions

Q: The new OTP-based two-factor authentication is mandatory for sales above Rs crores from th July. How will this be implemented automatically in BUSY?

Currently there is no provision available for OTP authentication while generating e-way bill within two-factor authentication for sale invoice. however you can mail us for the same on support@busy.in and get revert on the same mail

Q: Why is the two-factor authentication not automatically enabled in BUSY as per the new regulations?

Currently there is no provision available for OTP authentication while generating e-way bill within two-factor authentication for sale invoice. however you can mail us for the same on support@busy.in and get revert on the same mail

Q: My GST number is not getting validated on the portal. What is the issue?

The issue could be that the GST number is not properly validating on the portal. It is recommended to check the GST number on the GST portal and ensure that it is active and not blocked.

Q: How do I register or cancel my GSTIN offline in BUSY ?

BUSY does not provide a provision to register or cancel GSTIN, kindly check on the GST portal for this functionality. Further you can validate the GSTIN and check status whether the GSTIN is active or cancelled.

Q: Can you explain the different portal dashboard views and what each shows regarding billing data?

In gst portal you can view the different returns like GSTR1, GSTR2A, GSTR2B, GSTR3B. 1. GSTR1 shows data of sales. 2. GSTR2A\GSTR2B shows data of purchase. 3. GSTR3B shows data of net payable after substracting input from output.

Q: Unable to log in to eBay Bills Portal from Chrome. How to resolve login issue?

f unable to log in to the e-way bill portal in Chrome, you can try opening it in another browser, such as Firefox, Opera, etc. If it does not open, try again after some time.

Q: I forgot my GST login password. How can I retrieve it to check my GST status?

To retrieve your GST login password, you can click on the "Forgot Password" option on the GST portal login page. Follow the instructions provided to reset your password and regain access to your account.

Q: Why does the HSN code appear as invalid as per the GST portal in BUSY?

If the HSN code is invalid on the GST portal, it will also be displayed as invalid in BUSY. Additionally, you can cross verify by validating the HSN code directly from the GST portal.

Q: I forgot my GST portal password, how can I reset it?

To reset your GST portal password, you can use the "Forgot Password" option on the GST portal. This will guide you through the process of resetting your password and regaining access to your account.

Q: How to generate sales invoice in BUSY

Steps to add the sales invoice in BUSY Step 1: Go to transaction menu and click on sales. Step 2: Then select add option and add the voucher by mentioning all relevant information.

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The new OTP-based two-factor authentication is mandatory for sales above Rs crores from th July. How will this be implemented automatically in BUSY?

Currently there is no provision available for OTP authentication while generating e-way bill within two-factor authentication for sale invoice. however you can mail us for the same on support@busy.in and get revert on the same mail

Why is the two-factor authentication not automatically enabled in BUSY as per the new regulations?

Currently there is no provision available for OTP authentication while generating e-way bill within two-factor authentication for sale invoice. however you can mail us for the same on support@busy.in and get revert on the same mail

My GST number is not getting validated on the portal. What is the issue?

The issue could be that the GST number is not properly validating on the portal. It is recommended to check the GST number on the GST portal and ensure that it is active and not blocked.

How do I register or cancel my GSTIN offline in BUSY ?

BUSY does not provide a provision to register or cancel GSTIN, kindly check on the GST portal for this functionality. Further you can validate the GSTIN and check status whether the GSTIN is active or cancelled.

Can you explain the different portal dashboard views and what each shows regarding billing data?

In gst portal you can view the different returns like GSTR1, GSTR2A, GSTR2B, GSTR3B.
1. GSTR1 shows data of sales.
2. GSTR2A\GSTR2B shows data of purchase.
3. GSTR3B shows data of net payable after substracting input from output.

Unable to log in to eBay Bills Portal from Chrome. How to resolve login issue?

f unable to log in to the e-way bill portal in Chrome, you can try opening it in another browser, such as Firefox, Opera, etc. If it does not open, try again after some time.

I forgot my GST login password. How can I retrieve it to check my GST status?

To retrieve your GST login password, you can click on the "Forgot Password" option on the GST portal login page. Follow the instructions provided to reset your password and regain access to your account.

Why does the HSN code appear as invalid as per the GST portal in BUSY?

If the HSN code is invalid on the GST portal, it will also be displayed as invalid in BUSY. Additionally, you can cross verify by validating the HSN code directly from the GST portal.

I forgot my GST portal password, how can I reset it?

To reset your GST portal password, you can use the "Forgot Password" option on the GST portal. This will guide you through the process of resetting your password and regaining access to your account.

How to generate sales invoice in BUSY

Steps to add the sales invoice in BUSY
 Step 1: Go to transaction menu and click on sales.
 Step 2: Then select add option and add the voucher by mentioning all relevant information.

Frequently AskedQuestions