Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What are the steps to file GSTR online?
To file GSTR1 from BUSY, you need to follow below steps
1 need to enusre that you have installed latest version and release of BUSY
2 Go to administration menu click on configuration then click feature options then click on
GST VAT option and enable gstin number filling frequency and type of dealer then save
3 Make proper Sale voucher with party GSTIN address proper tax rates and item HSN codes
4 Before creating GSTR1 return file Go to Display menu and click on GST reports
then select GST Return and click on GSTR1 and select period then go to HSN summary and
check is their any invalid HSN showing or not if showing then modify it
Match the taxable amount and tax amount and save
5 then go to GSTR1 E-return option from GST return option select the period of file
check possible errors and modify then generate return through direct upload, json file or govt template.
I'm having trouble linking BUSY with the GST portal. What should I do?How to generate financial reports like profit and loss statement, balance sheet in BUSY?
Steps to follow to link BUSY with the GST portal.
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
To generate the financial statement from BUSY need to follow below given steps.
Step 1: Go to Display option and select final results from it.
Step 2: From final results option select balance sheet or profit and loss account.
Step 3: Then specify the period for which you want to view report.
How can we generate GSTR as per government template in BUSY?
If you are want to generate GSTR-1 return through the government template then follow these steps:
Step 1: Visit Gst.gov.in and click on the download option.
Step 2: Choose the Offline Tool tab, select Return Offline Tools, and download the GSTR-1 template.
Step 3: After download, unzip the file
Step 4: Now, Go to display and then click on GST reports tab
Step 5: Afterward select the GST return option then click on GSTR 1 Ereturn option
Step 6: Next , Choose As per Govt. Templated option to generate the report
Step 7: Finally, specify the date range, check the required options, and provide the location for both the eReturn template file path and the eReturn file path at the bottom of the window.
Step 8: Press on ok tab and then check the possible errors related to transaction , HSN/SAC code and the document summary.
Step 9: After error rectification, click on proceed with Govt. teplate.
Note - Return generation through Government templates will take some time due to validations embedded in the Government template.
My GST returns are not getting filed automatically. How can I troubleshoot this?
If your GST returns are not getting filed automatically, you need to follow the below steps:
Step 1: Check BUSY's latest version and release.
Step 2: Take backup and go to the housekeeping menu. Click on Update Master Balances and run update master balances and update voucher GST Summary.
Step 3: Go to the Display Menu. Click on the GST Reports option, click on GSTR-1 and GSTR-3B, and select the required options. Starting date and ending date: click OK.
Step 4: Verify GST Configuration Settings.
Step 5: Cross-check input data. Double-check the data entered for GST transactions. Ensure that all relevant details are accurately recorded to reflect in the GSTR-3B report.
Step 6: Select GST Returns and choose the return options you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 7: Select Report to be generated options such as Direct Upload, JSON, CSV File, etc. (The direct upload option is currently available for GSTR-1 only.)
Step 8: Enter the period, and you can generate GST returns according to the option selected.
What is the process to file revised GST returns for a previous month?
You can file the quarterly GSTR 1 or GSTR 3B from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps for Direct Upload GSTR 1 :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn select the quaterly date
Step 10: Click on Direct Upload
Pls follow the below steps for return through govt templates above steps same till step 8:
Step 1: Select As per Govt Template
Step 2: Specify the Gst template path & Ereturn Folder Path.
Step 3: Download GST Offline Tool from Gst Portal
Step 4: Select the Excel Generated template data from BUSY.
Step 5: Create JSON file and Upload it on GST Portal.
How can we upload GSTR directly from BUSY after rectify all erros?
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then select configuration tab and then choose the features and option menu
Step 2: Click on GST/VAT tab and Mention GSTIN and GST portal username
Step 3: After save the configuration in BUSY , Login you GST portal on Gst.gov.in site
Step 4: Now,Go to my profile section and then click on Manage API Access option
Step 5: Click on YES tab then mention the duration of 30 days and press the OK tab.
Step 6: Next ,Go to Display and select GST report option
Step 7: Click on GST return then choose GSTR-1 e return option
Step 8: Now, Select Report to be generated type such as Direct Upload then mention Date range
Step 9: Enter OK tab. You can also check for errors before proceeding.
Step 10: Mention the OTP received on you registered mail id and mobile number.
Step 11: Upload the GSTR1
How to download error reports in case of failure in GSTR- upload?
If you want to download error reports in case of failure in GSTR 1 please follow the given steps
Step 1: Go to Display
Step 2: Select GST Reports
Step 3: Choose GST Returns
Step 4: Click on GSTR-1 eReturn
Step 5: Check for errors in transactions
Step 6: Examine errors in the HSN summary
Step 7: Review the document summary
Step 8: Proceed with the direct upload
Step 9: If you find errors in any of the error reports, you can export them
Step 10: If you are uploading a JSON file on the GST portal and encounter errors,
you will see the option to download the error report next to it on the portal.
you can download it from there.
If you encounter the same issue, you can contact us through our centralized helpline
at 8282828282 or 11 4096 4096, or you can email us at support@busy.in.
Can I file GST returns directly from the BUSY software?
Yes,you can file GST return directly from BUSY but In BUSY software,you can only directly file GSTR-1 e-return.To Generate GSTR-1 e-return from BUSY Software you can
do these steps:
Step 1:Go to Display menu,
Step 2:Select GST Reports,
Step 3:Select GST Returns,
Step 4:Select GSTR1 e-return,
Step 5:After clicking, a window will appear with 5 options Direct upload, JSON, CSV, as per government template, and plain Excel.
Step 6:click on Direct.
Step 7:select the filing frequency,check errors and click ok, make sure your portal username should be mentioned in GST/VAT.
Step 8:If it is not mentioned,as you click OK,a pop-up will appear asking you to mention your GST portal username. Click OK on the pop-up, and the GST/VAT window will open. There, enter your portal username and save the window.
Step 9:After that,you will receive an OTP on your email ID or phone number,which you will need to enter on your BUSY. Once you verify the OTP, GSTR1 will be uploaded directly on Portal.
How to generate only BB invoices monthly return?
If you are a quarterly retrun filer and you to fill R1B2B data then you have fill IFF return.
IFF Return: Invoice Furnishing Facility IFF is a facility provided to quarterly taxpayers who are in QRMP scheme, to file their details of outward supplies in first two months of the quarter (M1 and M2), to pass on the credit to their recipients. IFF consists of the following Tables of FORM GSTR-1: a.
Follow the below steps to generate JSON of IFF e-retrun:
Step 1: Go to Display menu and select Gst Reports from it.
Step 2: In Reports select Gst Returns option and then click on IFF (Invoice Furnishing Facility) eReturn.
Step 3: Then select date range/month for filling.
Step 4: Then specify the json file path from where you want save json rerurn file
Step 5: Check all possible errors tab and clear all error which are showing in error window
Step 6: Lastly click on proceed with json & generate
I am still facing issues in filing returns even after trying offline filing. What should I do?
To resolve the issue in filing returns even after trying offline filing, You can follow the given points are as under :
1. Download Error report and check the possible errors.
2. You can try to another return filing options
3. Sales Voucher Number cannot be start with zero
4. Sales Voucher Number cannot be more than 16 characters
5. HSN code should be Numeric and as per Aggregate Anual Turnover.
6. If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
7. GST number should be Active and correct
8. mention correct state in account masters.
9. Check bill sundries accounts taggings.
10. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
