Frequently Asked Questions

To return file from BUSY Software you can follow the steps. 
 Step 1. Open BUSY Software 
 Step 2. Open company 
 Step 3. Go to display menu click 
 Step 4. Gst reports click 
 Step 5. Gst return click 
 Now you can see avaliable gst Ereturn options.

If your HSN summary is missing after uploading the GSTR1 return from BUSY to portal, you need to check these steps:
 Step 1: Make sure that the Skip HSN Summary option is N.
 Step 2: Ensure that no errors exist in the HSN summary such as blank or invalid HSN.

To manage API access for 30 days, you can go to your profile in the portal and click on Manage API Access. Select the option for 30 days and confirm it. If the portal is not allowing you, you can try again later or contact the support team for assistance.

The RCM entries made with an unregistered party is a part of document issued in the GSTR1, so you can check the document issued section of GSTR1 before filing the return. Further, you can check Check / Post Consolidated RCM Payable report under GST Misc. Utilities in the Transaction menu.

to fix errors in the exported GST reports before sharing with CA/lawyer you need to make sure while generate GSTR1 json file there is option called check possible error you can check errors before exporting file in JSON format to rectify all the errors if you have in transaction. 

To ensure there are no data mismatches in the future while filing GST returns,
1. it is important to maintain proper and up-to-date records in BUSY. 
2. reconcile data that is proper or not and double-check all entries before filing. 
3. also check GST calculated in invoice correct or not .

It's advisable to avoid frequent voucher regeneration in BUSY because when a voucher is saved, it will automatically reflect in the return.
 Furthermore, if you are fcaing problem where some inventory vouchers are not showing in the return, then run the Regenerate Dual Voucher option to resolve the problem.

To resolve the issue of the HSN code update not reflecting in the sales voucher, try resaving the voucher again or try reinserting the item in sales voucher it will solve the problem.
 Note: It is good practice to take latest backup before making changes in voucher or item.

To fill out form 3B in BUSY you need to follow the steps 
1 Go to Display menu and click on gst reports 
2 Click on GST returns and select GSTR3B or GSTR 3B ereturn 
3 select the date range and enbale the option which you required and press ok

Steps to follow If software stops responding during voucher GSTR1 direct upload process.
 Step 1:Take a latest backup of the company.
 Step 2:Go to housekeeping option then click on reindex database and run the process.
 Step 3:After still faces same problem then set compatibility, uac, region and restart pc.