Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I enabled e-invoicing but the invoices are not getting submitted to the GSTN portal. How can I resolve this?

When Invoices are not getting submitted to the GSTIN portal you need to check these points: 
1: Check E invoice details in BUSY and match with portal.
2: Again upload data on portal directly from BUSY with and skip e invoice option No.

How to change the gst e-return template folder path while exporting gst e-return through government template in BUSY?

To change the template folder path of gst E-return in BUSY
you have to click on option at the right side of path click on that icon
and you can easily change the path and you can also paste the template folder path easily

I am unable to see tax breakup in HSN summary of my GSTRHow can I fix this?

Find out the steps to do if tax breakup is not showing in hsn summary of Gstr1 
Step 1 : First make sure to generate gstr1 from updated version of BUSY
Step 2 : Check in voucher tax is properly applied or not

Should I select quarterly or monthly filing of GST returns in BUSY What is the process

In BUSY, Both the option are given for Monthly or Quartely filing ereturn. As per your Business Turnover can generate ereturn from BUSY.
Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Gst Ereturn
Step 4: GSTR 1 Ereturn or GSTR 3B Ereturn

I need to set the OTP in BUSY for more days. How do I do that?

want to set the OTP in BUSY for 30 more days then follow these steps 
1. login with your GST portal user id
2. go to the profile option
3. then click on mange API access
4. mentioned API access for 30 days and submit.

My JSON file is getting downloaded as PDF. How to get proper JSON file?

If your json file is getting downloaded as PDF, so you can check any pdf file on your system then right click on the pdf file then go to open with and change format in notepad default, then can check it again it will resolve.

I have unregistered dealers in some GST invoices. How does BUSY handle these?

have unregistered dealers in some GST invoices BUSY handle these invoices by this way 
BUSY showing unregistered party invoices in GSTR1 report because of if for unregistered party has a tax amount mentioned in the invoice then invoice show in GSTR1 report under B2C section.

Are there any penalties if returns are filed late? How much?

Yes, there are penalties for late filing of GST returns. The amount of penalty depends on the number of days the return is filed after the due date.
Note: For knowing the amount of penalty for late filing please consult to your tax advisor.

What happens if I submit GST return with invalid HSN codes?

If you will submit your GST return with invalid HSN codes on GST portal, your returns will get rejected by the GST portal. It is important to ensure that all HSN codes are valid and correctly entered before filing GST returns to avoid any issues.

Can I generate returns for multiple periods at once in BUSY?

Yes, If you are filing GST returns on a monthly basis, you have the option to generate the return on a monthly basis
If you file returns on a quarterly basis, you can generate it in a combined manner for three months, i.e., quarter-wise.
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