Frequently Asked Questions

The possible reasons for duplicate HSN code entries causing errors in GST file generation on BUSY are given below:
 1: Irrelavant HSN category.e.g Goods/service.
 2: When description not updated in HSN code.
 3: Invalid HSN code.
 4: HSN code not specifed as per turnover.e.g. AATO error.

The HSN summary values in GSTR1 may differ from the other sections due to one or more of these reasons:
 1. The item master does not have the HSN code specified.
 2. The HSN code in the item master was changed after the transactions were done.

There could be several reasons why you are not able to view the details of your filed GST returns in the software.
 Step 1 : It is possible that the returns have not been successfully uploaded or there may be a technical issue with the software.

In BUSY the amount of B2B sales in GSTR 1 calculated as per the sale type mention in transaction and tax rate selected in the item master. 
 Correct GST number of party should be mentioned in party master to show in the GSTR1 B2B section.

A JSON file is a data format that stores information. If you encounter an error while uploading a GST return on the portal, a JSON file will be generated. You can download this file and upload it to the GST offline utility to identify the errors.

To separate details of nil rated, exempted, and non-GST supplies in GSTR-1 in BUSY you can follow the step. 
 At the time of filing gstr-1 from BUSY press Y to yes the option of show exempted, nil rated, zero rated, entries in taxable invoice separately.

To ensure that the JSON file is properly formatted before uploading the return, you can check for errors by clicking on the tabs: Check Errors in Transactions, Check Errors in HSN Summary, and Check Errors in Document Summary. Correct any errors you find in these tabs.

The processing time for government templates in BUSY for GST return generation may vary depending on the size and complexity of the data. As GSTR1 has 15 tables and in government template they are 15 or more sheets so it takes time to process the data.

For Validating HSN Code within BUSY you can validate HSN Code within item master
 that is shown in the middle of item master also while generating GSTR1 window is also
 Appeared for checking error In HSN CODE so can correct Wrong HSN CODE also from there.

In BUSY you just need to fill in the HSN / SAC codes in the item master and they will automatically appear in the HSN summary of GSTR1. The tax rates for each HSN / SAC code will also be shown according to the new template