Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I rename the government template files for BUSY compatibility?

For renaming the government template files for BUSY compatibility, you can simply right-click on the file, select Rename or just double click on the name, and then enter the desired name for the file. Make sure to choose a name that is compatible with BUSY.

How can I export GST reports from BUSY to Excel/PDF?

To export GST reports from BUSY to Excel or PDF, go to the report you want to export and click on the 'Export' option. From there, select either Excel or PDF format and choose the destination path where you want to save the exported file.

Are there any additional steps I need to follow before uploading the JSON file to the GST portal for filing returns?

Before you generate the GST returns from BUSY, you should check the error reports. And reset any data that has been uploaded on the GST return portal. You should also consult your CA or Accountant for uploading and filing the return on the portal.

Why is my previously filed GSTR- data not showing up in the portal? How can I access it?

The previously filed GSTR-1 data may not be showing up in the portal immediately because it takes some time for the data to be processed and updated. You can try re-downloading the GSTR-1 data from the portal to check if the issue is resolved.

The file uploaded successfully, but the data is not showing in the portal. What should I do?

If the file uploaded successfully but the data is not showing in the portal, you should try refreshing the portal page or logging out and logging back in. If the issue persists, you can contact the customer support of the portal for further assistance.

What is the easiest way to modify multiple GSTR- entries due to invoice issues in BUSY?

The easiest way to modify multiple GSTR-1 entries due to invoice issues in BUSY is to take a backup of the company data and then make the necessary changes to align the invoice amounts and HSN summary amounts with the correct values in GSTR-1.

What ledgers need to be created for GST compliance in BUSY?

If you require assistance regarding the necessary ledgers for GST compliance, it is advisable to consult your designated chartered accountant or tax professional. Moreover, in BUSY, once your company is created with GST configuration, all the necessary ledgers for GST compliance are automatically generated.

What information needs to be inputted into the tax filing templates?

BUSY allows you to generate the GST returns from the template and automatically fills in the details based on the data in BUSY. However, if you want to enter the details manually in the template, you may have to consult your CA or accountant.

How do I validate HSN codes on the GST portal?

To validate hsn code from gst portal follow this steps:
Step 1: Go to gst portal
Step 2: Then Click on services menu
Step 3: Then click on user services
Step 4: Then select the search hsn code option open and you can validate hsn codes

How to delete/replace old return file and export correct file?

BUSY helps you to generate the GST returns that you can upload on the GST portal. However, if you have already uploaded a return on the portal and want to change it, you can reset it before filing it and upload the correct one.
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