Frequently Asked Questions

If your accountant filed a GST return without your approval, you should immediately contact your accountant and discuss the situation. Express your concerns and ask for an explanation. It is important to communicate with your accountant and ensure that any discrepancies or issues are resolved promptly.

The processing time for government templates in BUSY for GST return generation may vary depending on the size and complexity of the data. As GSTR1 has 15 tables and in government template they are 15 or more sheets so it takes time to process the data.

To check GST returns are successfully uploaded on the portal, You can follow the below steps : 
 1. Check the Return has been uploaded Successfully. 
 2. On GST portal, You can see uploaded data in return dashboard. 
 3. Uploaded Return without any error.

To view the downloaded reports properly in Excel or government templates, you need to download the government template from the GST portal and open it in Excel. Make sure you have the correct version of Microsoft Excel (above 2010) for the government template to work properly.

If the mobile application is not working or showing some error, check the possible reason:
1.Check the device must be connected with internet.
2.Check by clear cache and data storage of BUSY app in device.
3.Check by reinstall the BUSY application
4.In case of server issue, check after some time.

If sales register not showing the gst columns need to follow given steps
 Step 1:Go to display option and then select account books option.
 Step 2:Select account register and then click on sales register.
 Step 3:Make sure to mention Y on show bifurcation of amounts.

If your json file is getting downloaded as PDF, so you can check any pdf file on your system then right click on the pdf file then go to open with and change format in notepad default, then can check it again it will resolve.

have unregistered dealers in some GST invoices BUSY handle these invoices by this way 
BUSY showing unregistered party invoices in GSTR1 report because of if for unregistered party has a tax amount mentioned in the invoice then invoice show in GSTR1 report under B2C section.

Yes, there are penalties for late filing of GST returns. The amount of penalty depends on the number of days the return is filed after the due date.
 Note: For knowing the amount of penalty for late filing please consult to your tax advisor.

If you will submit your GST return with invalid HSN codes on GST portal, your returns will get rejected by the GST portal. It is important to ensure that all HSN codes are valid and correctly entered before filing GST returns to avoid any issues.