Frequently Asked Questions

If your accountant filed a GST return without your approval, you should immediately contact your accountant and discuss the situation. Express your concerns and ask for an explanation. It is important to communicate with your accountant and ensure that any discrepancies or issues are resolved promptly.

The processing time for government templates in BUSY for GST return generation may vary depending on the size and complexity of the data. As GSTR1 has 15 tables and in government template they are 15 or more sheets so it takes time to process the data.

To check GST returns are successfully uploaded on the portal, You can follow the below steps : 
 1. Check the Return has been uploaded Successfully. 
 2. On GST portal, You can see uploaded data in return dashboard. 
 3. Uploaded Return without any error.

To view the downloaded reports properly in Excel or government templates, you need to download the government template from the GST portal and open it in Excel. Make sure you have the correct version of Microsoft Excel (above 2010) for the government template to work properly.

If the mobile application is not working or showing some error, check the possible reason:
1.Check the device must be connected with internet.
2.Check by clear cache and data storage of BUSY app in device.
3.Check by reinstall the BUSY application
4.In case of server issue, check after some time.

If sales register not showing the gst columns need to follow given steps
 Step 1:Go to display option and then select account books option.
 Step 2:Select account register and then click on sales register.
 Step 3:Make sure to mention Y on show bifurcation of amounts.

If any entry showing in the wrong return period in BUSY, then you can modify that voucher and change the date then save. But if you filed the return then you can not change the date from BUSY, then you need concern with tax consultant.

To check a json file offline for issues before uploading you need to check the possible 
errors at the time of creating json file in BUSY 
through check possible error option you can rectify invalid GSTIN of party or Invalid 
HSN codes Invalid Voucher numbers

Please provide more details about which error you are facing while uploading Excel files in BUSY.
 You cannot upload GSTR3B return directly from BUSY. However, you can generate the GSTR3B JSON file within BUSY and then proceed to upload the return on the GST portal.

If you are unable to do tax adjustment for the current period then please follow the
 given steps
 Step 1: Make sure you have debit balance and credit balance to adjustment.
 Step 2: Make sure you are pressing right key F4 to adjustment entry.