Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I link the software with the government portal for direct filing?

To link the software with the government portal for direct filing, you would need to enter your GST portal username in the software options. This will enable you to generate and upload the GST returns directly from the software to the government portal.

How do I get help for return file preparation in BUSY ?

BUSY can help you to generate automatic return filling of GSTR1 and also generate the 
return file in JSON CSV Plain Excel and Govt template format for GSTR 1 and 3B
It also helps to generate return file of ITC 04 for job work

How do I claim input tax credit that was missed earlier?

If you did not claim the ITC of a specific invoice which you have forgot to enter in software and filed the return. In such cases, you may need to consult with your CA or Accountant for any amendments on the GST portal.

The ITC- report has discrepancies. What could be wrong?

Without more information, it is difficult to determine what could be causing the discrepancies in the ITC-04 report. It is recommended to review the data entered into the report and compare it with the relevant government records to identify any errors or inconsistencies.

How can I change the template version in BUSY?

For changing the template version in BUSY, you can download the latest template from the government portal and replace the existing template file in the BUSY folder location. Make sure to rename the new template to 1.9 from 2.0 to match BUSY's version.

How to make corrections in already filed GST returns?

There is no provision in BUSY Accounitng Software that prevents corrections after filing Gst returns,You can only make amendments by visiting the GST government portal, and for this you will need to contact your tax consultant or Chartered Accountant for more accurate information.

I need to file my GST return but am unable to check for mismatches. How can I view the mismatches before filing my GST return?

To view and resolve mismatches in your GST return , you folllow:
Step 1 : Access GST portal
Step 2 : Go to GSTR-2A return
Step 3 : Download GSTR-2A data
Step 4 : Identify mismatch
Step 5 : rectify purchase register

I uploaded my GST return but need to cancel and re-upload it. How can I reset or cancel a filed return on BUSY?

You can reset and re-upload a return on the portal only if you have not filed it yet. Once you file a return, you cannot reset it.
To know how to reset it you may need to consult with your tax consultant.

What is the correct process to file monthly GST returns on the portal if I am unable to file them?

If you are unable to file monthly GST returns on the portal, you should contact the GST portal support for further assistance. They will be able to guide you through the correct process and help resolve any issues you may be facing.

I need to make corrections in the data entered for GST return. How do I modify the JSON file?

If you want to correct the data entered for GST returns, you have to edit the vouchers that contain the errors and make the required changes. Then, you have to generate a new JSON file and upload it on the GST portal.
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