Frequently Asked
Questions

Q: Why are the details of my filed GST returns not syncing with the government portal? How can I fix this issue?

When the details of filed GST return not sync with GST portal, there could be issue in: Step 1 : Check your internet connection Step 2 : Check login GST details Step 3 : Wait for process Step 4 : Update the software

Q: I already downloaded the template file but it has data in it. How can I get a fresh blank template?

already downloaded the template file but it has data in it so there is no need to remove that detail because of while you generate GSTR1 as per GOVT template software auto remove or replace that detail with current details of GSTR1 data.

Q: Why are some credit notes for unregistered suppliers not getting captured correctly in my returns? What is the solution?

The credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1, thats why they will not reflect in the Credit / Debit Notes (Unregistered) section of GSTR1. You need to check B2C section.

Q: How do I ensure that the reversal entry is reflected in the correct section in my GSTR B?

To ensure that the reversal entry is reflected in the correct section of GSTR-3B, you need to open the GSTR-3B report with desired period and check the section 4(B) of the report, which shows the amount of ITC reversed as per the rules.

Q: What does the error "invalid parameter state code in request header" mean while uploading GSTR- file in BUSY?

Find out the steps to check if face invalid parameter state code error while direct uploading Gstr1 from BUSY Step1 : First check you are uploading return from latest version of BUSY Step 2 :Then verify your gst no and gst portal username

Q: My portal is showing an error related to rental maintenance API. How can I resolve this?

To resolve the error related to rental maintenance API on your portal, you can try the following steps: Step 1. Check your internet connectivity to ensure a stable connection. Step 2. Clear your browser cache and cookies, then try accessing the portal again.

Q: I need to file my GST return but am unable to check for mismatches. How can I view the mismatches before filing my GST return?

To view and resolve mismatches in your GST return , you folllow: Step 1 : Access GST portal Step 2 : Go to GSTR-2A return Step 3 : Download GSTR-2A data Step 4 : Identify mismatch Step 5 : rectify purchase register

Q: I uploaded my GST return but need to cancel and re-upload it. How can I reset or cancel a filed return on BUSY?

You can reset and re-upload a return on the portal only if you have not filed it yet. Once you file a return, you cannot reset it. To know how to reset it you may need to consult with your tax consultant.

Q: What is the correct process to file monthly GST returns on the portal if I am unable to file them?

If you are unable to file monthly GST returns on the portal, you should contact the GST portal support for further assistance. They will be able to guide you through the correct process and help resolve any issues you may be facing.

Q: I need to make corrections in the data entered for GST return. How do I modify the JSON file?

If you want to correct the data entered for GST returns, you have to edit the vouchers that contain the errors and make the required changes. Then, you have to generate a new JSON file and upload it on the GST portal.

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Why are the details of my filed GST returns not syncing with the government portal? How can I fix this issue?

When the details of filed GST return not sync with GST portal, there could be issue in:
 Step 1 : Check your internet connection
 Step 2 : Check login GST details
 Step 3 : Wait for process
 Step 4 : Update the software

I already downloaded the template file but it has data in it. How can I get a fresh blank template?

already downloaded the template file but it has data in it so there is no need to remove that detail because of while you generate GSTR1 as per GOVT template software auto remove or replace that detail with current details of GSTR1 data.

Why are some credit notes for unregistered suppliers not getting captured correctly in my returns? What is the solution?

The credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1, thats why they will not reflect in the Credit / Debit Notes (Unregistered) section of GSTR1. You need to check B2C section.

How do I ensure that the reversal entry is reflected in the correct section in my GSTR B?

To ensure that the reversal entry is reflected in the correct section of GSTR-3B, you need to open the GSTR-3B report with desired period and check the section 4(B) of the report, which shows the amount of ITC reversed as per the rules.

What does the error "invalid parameter state code in request header" mean while uploading GSTR- file in BUSY?

Find out the steps to check if face invalid parameter state code error while direct uploading Gstr1 from BUSY
 Step1 : First check you are uploading return from latest version of BUSY
 Step 2 :Then verify your gst no and gst portal username

My portal is showing an error related to rental maintenance API. How can I resolve this?

To resolve the error related to rental maintenance API on your portal, you can try the following steps:
 Step 1. Check your internet connectivity to ensure a stable connection.
 Step 2. Clear your browser cache and cookies, then try accessing the portal again.

I need to file my GST return but am unable to check for mismatches. How can I view the mismatches before filing my GST return?

To view and resolve mismatches in your GST return , you folllow:
 Step 1 : Access GST portal
 Step 2 : Go to GSTR-2A return
 Step 3 : Download GSTR-2A data
 Step 4 : Identify mismatch
 Step 5 : rectify purchase register

I uploaded my GST return but need to cancel and re-upload it. How can I reset or cancel a filed return on BUSY?

You can reset and re-upload a return on the portal only if you have not filed it yet. Once you file a return, you cannot reset it.
 To know how to reset it you may need to consult with your tax consultant.

What is the correct process to file monthly GST returns on the portal if I am unable to file them?

If you are unable to file monthly GST returns on the portal, you should contact the GST portal support for further assistance. They will be able to guide you through the correct process and help resolve any issues you may be facing.

I need to make corrections in the data entered for GST return. How do I modify the JSON file?

If you want to correct the data entered for GST returns, you have to edit the vouchers that contain the errors and make the required changes. Then, you have to generate a new JSON file and upload it on the GST portal.

Frequently AskedQuestions