Frequently Asked Questions

When the details of filed GST return not sync with GST portal, there could be issue in:
 Step 1 : Check your internet connection
 Step 2 : Check login GST details
 Step 3 : Wait for process
 Step 4 : Update the software

already downloaded the template file but it has data in it so there is no need to remove that detail because of while you generate GSTR1 as per GOVT template software auto remove or replace that detail with current details of GSTR1 data.

The credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1, thats why they will not reflect in the Credit / Debit Notes (Unregistered) section of GSTR1. You need to check B2C section.

To ensure that the reversal entry is reflected in the correct section of GSTR-3B, you need to open the GSTR-3B report with desired period and check the section 4(B) of the report, which shows the amount of ITC reversed as per the rules.

Find out the steps to check if face invalid parameter state code error while direct uploading Gstr1 from BUSY
 Step1 : First check you are uploading return from latest version of BUSY
 Step 2 :Then verify your gst no and gst portal username

To resolve the error related to rental maintenance API on your portal, you can try the following steps:
 Step 1. Check your internet connectivity to ensure a stable connection.
 Step 2. Clear your browser cache and cookies, then try accessing the portal again.

To view and resolve mismatches in your GST return , you folllow:
 Step 1 : Access GST portal
 Step 2 : Go to GSTR-2A return
 Step 3 : Download GSTR-2A data
 Step 4 : Identify mismatch
 Step 5 : rectify purchase register

You can reset and re-upload a return on the portal only if you have not filed it yet. Once you file a return, you cannot reset it.
 To know how to reset it you may need to consult with your tax consultant.

If you are unable to file monthly GST returns on the portal, you should contact the GST portal support for further assistance. They will be able to guide you through the correct process and help resolve any issues you may be facing.

If you want to correct the data entered for GST returns, you have to edit the vouchers that contain the errors and make the required changes. Then, you have to generate a new JSON file and upload it on the GST portal.