Frequently Asked Questions

To use ITC tagging option in BUSY need to follow below given steps.
 Step 1: Go to administration menu and select configuration from it.
 Step 2: In configuration option select feature and option.
 Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
 Step 4: After that go to transcation option and select GST misc. utilities option.
 Step 5: Then select monthly itc tagging as per 2A or 2B.
 Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
 Step 7: After that select the period for which you want use tagging.
 Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
 Step 9: Then go to display option and select Gst reports option and open different reports by mentioning Y on the pick relevant Itc tagging from monthly itc tagging.

To file GSTR1 from BUSY, you need to follow below steps 
 1 need to enusre that you have installed latest version and release of BUSY 
 2 Go to administration menu click on configuration then click feature options then click on 
 GST VAT option and enable gstin number filling frequency and type of dealer then save 
 3 Make proper Sale voucher with party GSTIN address proper tax rates and item HSN codes 
 4 Before creating GSTR1 return file Go to Display menu and click on GST reports 
 then select GST Return and click on GSTR1 and select period then go to HSN summary and 
 check is their any invalid HSN showing or not if showing then modify it 
 Match the taxable amount and tax amount and save 
 5 then go to GSTR1 E-return option from GST return option select the period of file 
 check possible errors and modify then generate return through direct upload, json file or govt template.

Steps to follow to link BUSY with the GST portal.
 Step 1:Go to administration menu and select configuration option.
 Step 2:In configuration option select feature and option and click on GST/VAT.
 Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
 Step 4:After that login your GST portal and Go to your Return dashboard.
 Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
 Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
 Step 7:Then Click on confirm button to save.
 To generate the financial statement from BUSY need to follow below given steps.
 Step 1: Go to Display option and select final results from it.
 Step 2: From final results option select balance sheet or profit and loss account.
 Step 3: Then specify the period for which you want to view report.

If you are want to generate GSTR-1 return through the government template then follow these steps:
Step 1: Visit Gst.gov.in and click on the download option.
Step 2: Choose the Offline Tool tab, select Return Offline Tools, and download the GSTR-1 template.
Step 3: After download, unzip the file 
Step 4: Now, Go to display and then click on GST reports tab
Step 5: Afterward select the GST return option then click on GSTR 1 Ereturn option
Step 6: Next , Choose As per Govt. Templated option to generate the report
Step 7: Finally, specify the date range, check the required options, and provide the location for both the eReturn template file path and the eReturn file path at the bottom of the window.
Step 8: Press on ok tab and then check the possible errors related to transaction , HSN/SAC code and the document summary.
Step 9: After error rectification, click on proceed with Govt. teplate.
Note - Return generation through Government templates will take some time due to validations embedded in the Government template.

If your GST returns are not getting filed automatically, you need to follow the below steps:
Step 1: Check BUSY's latest version and release.
Step 2: Take backup and go to the housekeeping menu. Click on Update Master Balances and run update master balances and update voucher GST Summary.
Step 3: Go to the Display Menu. Click on the GST Reports option, click on GSTR-1 and GSTR-3B, and select the required options. Starting date and ending date: click OK.
Step 4: Verify GST Configuration Settings.
Step 5: Cross-check input data. Double-check the data entered for GST transactions. Ensure that all relevant details are accurately recorded to reflect in the GSTR-3B report.
Step 6: Select GST Returns and choose the return options you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 7: Select Report to be generated options such as Direct Upload, JSON, CSV File, etc. (The direct upload option is currently available for GSTR-1 only.)
Step 8: Enter the period, and you can generate GST returns according to the option selected.

You can file the quarterly GSTR 1 or GSTR 3B from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps for Direct Upload GSTR 1 :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn select the quaterly date
Step 10: Click on Direct Upload
Pls follow the below steps for return through govt templates above steps same till step 8:
Step 1: Select As per Govt Template
Step 2: Specify the Gst template path & Ereturn Folder Path.
Step 3: Download GST Offline Tool from Gst Portal
Step 4: Select the Excel Generated template data from BUSY.
Step 5: Create JSON file and Upload it on GST Portal.

Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
 Step 1: Go to administration then select configuration tab and then choose the features and option menu
 Step 2: Click on GST/VAT tab and Mention GSTIN and GST portal username
 Step 3: After save the configuration in BUSY , Login you GST portal on Gst.gov.in site
 Step 4: Now,Go to my profile section and then click on Manage API Access option
 Step 5: Click on YES tab then mention the duration of 30 days and press the OK tab.
 Step 6: Next ,Go to Display and select GST report option 
 Step 7: Click on GST return then choose GSTR-1 e return option
 Step 8: Now, Select Report to be generated type such as Direct Upload then mention Date range
 Step 9: Enter OK tab. You can also check for errors before proceeding.
 Step 10: Mention the OTP received on you registered mail id and mobile number.
 Step 11: Upload the GSTR1

If you are a quarterly retrun filer and you to fill R1B2B data then you have fill IFF return.
 IFF Return: Invoice Furnishing Facility IFF is a facility provided to quarterly taxpayers who are in QRMP scheme, to file their details of outward supplies in first two months of the quarter (M1 and M2), to pass on the credit to their recipients. IFF consists of the following Tables of FORM GSTR-1: a.
 Follo the below steps to generate JSON of IFF e-retrun:
 Step 1: Go to Display menu and select Gst Reports from it.
 Step 2: In Reports select Gst Returns option and then click on IFF (Invoice Furnishing Facility) eReturn.
 Step 3: Then select date range/month for filling.
 Step 4: Then specify the json file path from where you want save json rerurn file
 Step 5: Check all possible errors tab and clear all error which are showing in error window 
 Step 6: Lastly click on proceed with json & generate

To resolve the issue in filing returns even after trying offline filing, You can follow the given points are as under : 
 1. Download Error report and check the possible errors. 
 2. You can try to another return filing options 
 3. Sales Voucher Number cannot be start with zero 
 4. Sales Voucher Number cannot be more than 16 characters 
 5. HSN code should be Numeric and as per Aggregate Anual Turnover. 
 6. If the HSN code belongs to service then in item master you need to select tag category as service gst rate. 
 7. GST number should be Active and correct 
 8. mention correct state in account masters. 
 9. Check bill sundries accounts taggings. 
 10. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE. 
 If still having same issue then you can contact us on our centerlized 24*7helpline 
 number i.e. 8282828282 or 011-40964096. 
 You can also share your query on support@busy.in

If you want to download error reports in case of failure in GSTR 1 please follow the given steps 
 Step 1: Go to Display 
 Step 2: Select GST Reports 
 Step 3: Choose GST Returns 
 Step 4: Click on GSTR-1 eReturn 
 Step 5: Check for errors in transactions 
 Step 6: Examine errors in the HSN summary 
 Step 7: Review the document summary 
 Step 8: Proceed with the direct upload 
 Step 9: If you find errors in any of the error reports, you can export them 
 Step 10: If you are uploading a JSON file on the GST portal and encounter errors, 
 you will see the option to download the error report next to it on the portal. 
 you can download it from there. 
 If you encounter the same issue, you can contact us through our centralized helpline 
 at 8282828282 or 11 4096 4096, or you can email us at support@busy.in.