Frequently Asked Questions

If you are a quarterly retrun filer and you to fill R1B2B data then you have fill IFF return.
 IFF Return: Invoice Furnishing Facility IFF is a facility provided to quarterly taxpayers who are in QRMP scheme, to file their details of outward supplies in first two months of the quarter (M1 and M2), to pass on the credit to their recipients. IFF consists of the following Tables of FORM GSTR-1: a.
 Follo the below steps to generate JSON of IFF e-retrun:
 Step 1: Go to Display menu and select Gst Reports from it.
 Step 2: In Reports select Gst Returns option and then click on IFF (Invoice Furnishing Facility) eReturn.
 Step 3: Then select date range/month for filling.
 Step 4: Then specify the json file path from where you want save json rerurn file
 Step 5: Check all possible errors tab and clear all error which are showing in error window 
 Step 6: Lastly click on proceed with json & generate

To resolve the issue in filing returns even after trying offline filing, You can follow the given points are as under : 
 1. Download Error report and check the possible errors. 
 2. You can try to another return filing options 
 3. Sales Voucher Number cannot be start with zero 
 4. Sales Voucher Number cannot be more than 16 characters 
 5. HSN code should be Numeric and as per Aggregate Anual Turnover. 
 6. If the HSN code belongs to service then in item master you need to select tag category as service gst rate. 
 7. GST number should be Active and correct 
 8. mention correct state in account masters. 
 9. Check bill sundries accounts taggings. 
 10. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE. 
 If still having same issue then you can contact us on our centerlized 24*7helpline 
 number i.e. 8282828282 or 011-40964096. 
 You can also share your query on support@busy.in

By following given steps you can generate a sample GST return form in BUSY using the government template:
 1: Make sure BUSY is updated with latest.
 2: Login to the GST Portal www.gst.gov.in 
 3: Go to Downloads 
 4: Click on Offline tools
 5: Click the Returns Offline tool 
 6: Click on Download button
 7: Select GST Offline tool.exe setup file for the Returns Offline tool then install.
 8: After install, save this GSTR1_Excel_Workbook_Template_V2.0.xlsx template in fresh folder.
 9: Create another folder to save the JSON file.
 10: In BUSY, Go in display section,
 . Select GST report.
 . Click on GST return.
 . Select relevant GST E return.
 . Define return period.
 . Then specify the folder path of template and e return file.
 11: Check all possible erros, i.g. 
 . Errors in transaction summary. 
 . Errors in HSN summary.
 . Errors in document summary.
 11: Then can proceed.
 12: After savimg can upload it on portal and check.

To generate an E-invoice for an interstate transaction in BUSY follow these steps. 
 Step 1. Ensure that the E-invoice configuration has been correctly filled out in BUSY. 
 Step 2. Validate the GSP (Goods and Service Provider) credentials successfully within BUSY. 
 Step 3. Navigate to the Transaction section and create an interstate sale invoice. 
 Step 4. Save the invoice and ensure that all mandatory fields in the transport window are filled out. 
 Step 5. When prompted by BUSY to generate an E-invoice click on the Yes button to proceed. 
 Step 6. Select the method as automatic to generate the E-invoice. 
 Step 7. After automatic selection enable or disable the fields on the next screen as per your requirements and then click the 
 OK button. 
 Step 8. Click on the View and Generate E-invoice button. 
 Step 9. Verify all the details you entered while creating the interstate sale invoice and then click on Generate E-invoice.

To utilize excess Input Tax Credit for past periods, you can adjust it against the output tax payable in the current or future tax periods. The excess credit can be utilized for the same type of tax, such as IGST, CGST, or SGST. For adjusting the excess input tax credit for past periods need to follow below given steps.
 Step 1: Go to Display option and select Gst Reports from it.
 Step 2: In Gst Reports select Gst Summaries option and under Gst summaries select Gst Summary option.
 Step 3: In next window specify the period for generating report and click on OK button.
 Step 4: In next window details of outward and inward supplies are given with opening Input tax credit.
 Step 5: Press F4 key to post vouchers automatically by clicking on input output adjustment button and cross adjustment button.
 Make sure to follow the guidelines and rules set by the GST law while adjusting the excess credit.

To record deemed export sales invoice in BUSY, you can follow the steps:
 Step 1: Go to administration then click on master and select the sale type option from it.
 Step 2: Then Click on Add then specify the name for deemed export Sales type 
 Step 3: Next, choose Taxable (Voucher-wise) as the taxable type. Select the region as Central, specify the transaction type as Deemed Export, and opt for Multi Tax Rate for tax calculation. After entering these details, save the Sales type master.
 Step 4: Now, Go to transaction then click on sales voucher type and select the Add tab.
 Step 5: Next, Create the sales invoice with deemed export sales type, which we have created.
 Step 6: Finally , save the voucher .
 Form CT-1 is used as a proof of supply for claiming benefits related to deemed exports.While this functionality isn't available in BUSY, you can seek assistance by contacting your designated Chartered Accountant for support

To modify incorrect bill details (wrong HSN Code) before exporting to GSTR-1 in BUSY, Please check then below option:
 1: You have to update correct hsn code in item master and we have many option to update hsn code in item master:
 i: Modify option of item master from administration menu
 ii: Update item tax category/hsn cide of bulk updation option from Administration menu
 iii: Multiple item creation/modification option of bulk updation option also from Administration menu.
 2: It is important to review your data and ensure that all entries are accurate and match properly.
 3: You can refer to our Supply Outward/Inward Register & Audit Report of GST reports through which you can find the entry which contains invalid data.
 4: You can run the Update GST Summary option from the Housekeeping menu after reviewing all your data of GSTR 1.
 Make sure you have a latest backup of your data before running any of the above options.

To upload the generated JSON file to the government portal, you can follow these steps:
 1. Log in to the government portal using your credentials.
 2. Navigate to the section for filing GST returns.
 3. Look for the option to upload the JSON file.
 4. Click on the upload button and select the JSON file from your computer.
 5. Once selected, click on the submit or upload button to initiate the file upload process.
 6. Wait for the portal to process the file. This may take a few moments.
 7. After the upload is complete, the portal will display a confirmation message.
 8. Verify that the uploaded data is correct and complete.
 9. Finally, submit the uploaded JSON file to complete the filing process.
 Please note that the exact steps may vary depending on the specific government portal you are using. It is always recommended to refer to the portal's user guide or contact their support for detailed instructions.

No, BUSY can't help in filing your return automatically on time. You have to upload you return manually from BUSY. Further you can proceed with directly upload option.
 For Direct upoad please follow the below steps:
 Step 1: Go to administration menu and then click on configuration
 Step 2: Features/option then click on gst/vat
 Setp 3: Enter then gstportal user name in same field and then save
 Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm
 Step 5: Go to dispaly menu
 Step 6: Gst reports and then select Gst return
 Step 7: Select Gst e-return and then select Direct upload 
 Step 8: Select month/enter the date of filling
 Step 9: Check all possible error tabs and clear all errors if you found and then proceed 
 Step 10: Enter OTP and proceed and after some min. you can check your return data on gst portal

There is no guide available for filing gst return in json from BUSY further you can follow the steps to file returns from BUSY in json File
 Step 1 : Go to Display
 Step 2 : Then go to Gst reports 
 Step 3 : Then go to Gst returns
 Step 4 : Then select Gstr1 ereturn orGstr3b ereturn as per your requirement
 Step 4 : Select method of filing as json and generate return and upload on gst portal
 Further find out the steps to check error while generating return from BUSY
 Step 1 : While generating Gstr1 make sure to check possible errors
 Step 2 : Check error in transactions
 Step 3 : Then Check error in Hsn summary
 Step 4 : Then Check error in Document summary 
 Step 5 : If any error is there in transaction showing then rectify that first and then generate json or csv or through govt template as per your requirement