Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How can I generate e-invoices for interstate transactions without applying CGST and SGST incorrectly?
To generate an E-invoice for an interstate transaction in BUSY follow these steps.
Step 1. Ensure that the E-invoice configuration has been correctly filled out in BUSY.
Step 2. Validate the GSP (Goods and Service Provider) credentials successfully within BUSY.
Step 3. Navigate to the Transaction section and create an interstate sale invoice.
Step 4. Save the invoice and ensure that all mandatory fields in the transport window are filled out.
Step 5. When prompted by BUSY to generate an E-invoice click on the Yes button to proceed.
Step 6. Select the method as automatic to generate the E-invoice.
Step 7. After automatic selection enable or disable the fields on the next screen as per your requirements and then click the
OK button.
Step 8. Click on the View and Generate E-invoice button.
Step 9. Verify all the details you entered while creating the interstate sale invoice and then click on Generate E-invoice.
What is the process to utilize excess Input Tax Credit for past periods?
To utilize excess Input Tax Credit for past periods, you can adjust it against the output tax payable in the current or future tax periods. The excess credit can be utilized for the same type of tax, such as IGST, CGST, or SGST. For adjusting the excess input tax credit for past periods need to follow below given steps.
Step 1: Go to Display option and select Gst Reports from it.
Step 2: In Gst Reports select Gst Summaries option and under Gst summaries select Gst Summary option.
Step 3: In next window specify the period for generating report and click on OK button.
Step 4: In next window details of outward and inward supplies are given with opening Input tax credit.
Step 5: Press F4 key to post vouchers automatically by clicking on input output adjustment button and cross adjustment button.
Make sure to follow the guidelines and rules set by the GST law while adjusting the excess credit.
How to record deemed exports transactions in BUSY and what forms need to be issued?
To record deemed export sales invoice in BUSY, you can follow the steps:
Step 1: Go to administration then click on master and select the sale type option from it.
Step 2: Then Click on Add then specify the name for deemed export Sales type
Step 3: Next, choose Taxable (Voucher-wise) as the taxable type. Select the region as Central, specify the transaction type as Deemed Export, and opt for Multi Tax Rate for tax calculation. After entering these details, save the Sales type master.
Step 4: Now, Go to transaction then click on sales voucher type and select the Add tab.
Step 5: Next, Create the sales invoice with deemed export sales type, which we have created.
Step 6: Finally , save the voucher .
Form CT-1 is used as a proof of supply for claiming benefits related to deemed exports.While this functionality isn't available in BUSY, you can seek assistance by contacting your designated Chartered Accountant for support
How do I upload the generated JSON file to the government portal?
To upload the generated JSON file to the government portal, you can follow these steps:
1. Log in to the government portal using your credentials.
2. Navigate to the section for filing GST returns.
3. Look for the option to upload the JSON file.
4. Click on the upload button and select the JSON file from your computer.
5. Once selected, click on the submit or upload button to initiate the file upload process.
6. Wait for the portal to process the file. This may take a few moments.
7. After the upload is complete, the portal will display a confirmation message.
8. Verify that the uploaded data is correct and complete.
9. Finally, submit the uploaded JSON file to complete the filing process.
Please note that the exact steps may vary depending on the specific government portal you are using. It is always recommended to refer to the portal's user guide or contact their support for detailed instructions.
The bill details exported in GSTR- are incorrect with wrong HSN code and total value. How to modify bill details before exporting to GSTR-?
To modify incorrect bill details (wrong HSN Code) before exporting to GSTR-1 in BUSY, Please check then below option:
1: You have to update correct hsn code in item master and we have many option to update hsn code in item master:
i: Modify option of item master from administration menu
ii: Update item tax category/hsn cide of bulk updation option from Administration menu
iii: Multiple item creation/modification option of bulk updation option also from Administration menu.
2: It is important to review your data and ensure that all entries are accurate and match properly.
3: You can refer to our Supply Outward/Inward Register & Audit Report of GST reports through which you can find the entry which contains invalid data.
4: You can run the Update GST Summary option from the Housekeeping menu after reviewing all your data of GSTR 1.
Make sure you have a latest backup of your data before running any of the above options.
Is there any step-by-step guide available for generating the JSON file for uploading GST returns from BUSY?How do I troubleshoot errors when filing Gstr from BUSY?
There is no guide available for filing gst return in json from BUSY further you can follow the steps to file returns from BUSY in json File
Step 1 : Go to Display
Step 2 : Then go to Gst reports
Step 3 : Then go to Gst returns
Step 4 : Then select Gstr1 ereturn orGstr3b ereturn as per your requirement
Step 4 : Select method of filing as json and generate return and upload on gst portal
Further find out the steps to check error while generating return from BUSY
Step 1 : While generating Gstr1 make sure to check possible errors
Step 2 : Check error in transactions
Step 3 : Then Check error in Hsn summary
Step 4 : Then Check error in Document summary
Step 5 : If any error is there in transaction showing then rectify that first and then generate json or csv or through govt template as per your requirement
How do I resolve errors while uploading GST returns on BUSY?The rate column is not populating while filing GSTRWhat should I do?
To resolve errors while uploading GST returns on BUSY?The rate column is not populating while filing GSTR-1
1. Sales Voucher Number cannot be start with zero
2. Sales Voucher Number cannot be more than 16 characters
3. HSN code should be Numeric and as per Aggregate Anual Turnover.
4. If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
5. GST number should be Active and correct
6. mention correct state in account masters.
7. Check bill sundries accounts taggings.
8. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE.
9. Need to mention Tax rate in Item master
10. Select correct sale \ purchase type in vouchers.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
I am unable to upload the JSON file on the portal. How can I troubleshoot this?
If you are unable to upload the JSON file on the portal, you can try the following troubleshooting steps:
1.There maybe mistakes or errors in transactions entred in BUSY
2.Check the release version of BUSY before generating json as it must include latest stat release
3.If all of above steps followed and still unable to upload on gst portal try uploading by different methods as given in BUSY
4.In BUSY we can generate gst e return through given menthods
Method 1 Direct upload in case of GSTR1
Method 2 JSON
Method 3 CSV file and it can used if unable to generate through JSON
Method 4 As per government template
Method 5 Plain excel
And if it fails to upload json on portal generate through csv file and for that latest gst offline tool must be installed in system and import csv file in gst offline tool and then uplaod on gst portal and errors can be checked
Can BUSY help expedite my GST return filing if it is delayed?
No, BUSY can't help in filing your return automatically on time. You have to upload you return manually from BUSY. Further you can proceed with directly upload option.
For Direct upoad please follow the below steps:
Step 1: Go to administration menu and then click on configuration
Step 2: Features/option then click on gst/vat
Setp 3: Enter then gstportal user name in same field and then save
Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm
Step 5: Go to dispaly menu
Step 6: Gst reports and then select Gst return
Step 7: Select Gst e-return and then select Direct upload
Step 8: Select month/enter the date of filling
Step 9: Check all possible error tabs and clear all errors if you found and then proceed
Step 10: Enter OTP and proceed and after some min. you can check your return data on gst portal
How frequently should I do written filing of GST returns monthly or quarterly? What are the pros and cons?
The frequency of filing GST returns can be either monthly or quarterly. The choice depends on the business's turnover and preferences.
Pros of monthly filing:
1. Timely compliance with GST regulations.
2. Regular tracking of input tax credit.
3. Avoidance of penalties for late filing.
Cons of monthly filing:
1. Increased administrative burden.
2. More frequent reconciliation of data.
3. Potential for errors due to frequent filing.
Pros of quarterly filing:
1. Reduced administrative burden.
2. More time for accurate data reconciliation.
3. Consolidation of data for multiple months.
Cons of quarterly filing:
1. Longer intervals between filing and tracking input tax credit.
2. Potential for penalties if there are errors in consolidated data.
3. Delayed availability of data for decision-making.
Ultimately, the choice between monthly and quarterly filing depends on the business's specific needs and capabilities. It is advisable to consult with a tax professional to determine the most suitable filing frequency.
