Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How is data categorized into different sections like BB, BC etc. when exporting to Excel template?

When exporting data to the Excel template, the software categorizes the data into different sections like B2B, B2C, etc. based on the type of transactions. Each section has its own sheet in the Excel template where the relevant data is populated.

What is the difference between the template file path and the output file path in BUSY?

The template file path refers to the location where the template file is saved on your computer. The output file path, on the other hand, refers to the location where the generated output file will be saved after using the template.

I am unable to view tax-free items properly in the billing software. What should I do?

If you are unable to view tax free items in billing software, you need to check:
Step 1 : Check the sale/purchase type configuration
Step 2 : Check tax category configuration in item master
Step 3 : Check bill sundry configuration

Why am I unable to view my tax filings on gst portal for a specific month?

If you are unable to view tax filings on gst portal make sure you have filed it properly and if facing same issue it means there is some technical glitch in that case you need to contact gst portal support helpline

How do I correct/modify a return already filed through BUSY if I notice an error later?

You can only generate or upload GST returns from BUSY, but you need to file them through the portal. If you find any errors after filing the returns, you may need to consult with your CA or accountant for any amendments.

What are the key changes in the new GSTR- format that came in May ?

One of the major changes in the new GSTR-1 format that was introduced in May 2021 is the addition of the Tax rate column in the HSN summary. Further you can also consult with your CA or Accountant for more clarification.

How do I check if a vendor has filed their GSTR- returns on the portal?

To check if a vendor has filed their GSTR-1 returns on the portal, you can view the GSTR-2A section in the BUSY. This section will show the details of the vendor's filed returns, including the month in which they were filed.

What details do I need to submit the GST return on portal after upload?

Yes, after uploading the return from BUSY, you need to log in to the GST portal and submit the return with your DSC/OTP for the filing to be completed successfully.Further you can also consult to your CA or Accountant for that.

Can you help me retrieve my GST portal username for filing returns on BUSY?

If you want to know your GST portal username, you have two options. You can either contact your administrator who can provide you with the username, or you can click on the forgot username on the portal and retrieve it yourself.

Is there a time limit within which I need to amend my GST returns?

Yes, there is a time limit for filing a GST registration amendment. Changes should be filed within 15 days from the date of the change.
It is important to consult with a Chartered Accountant (CA) or tax professional for same.
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