Frequently Asked Questions

You cannot import the error report downloaded from the GST portal into BUSY software. You need to use the GST Offline Utility to open the file and check the errors. You can download the GST Offline Utility from the GST portal.

You can record your purchases and registered expenses in BUSY and get the input tax credit (ITC) reflected in your GSTR-3B report. When you generate and upload your GSTR-3B return from BUSY to the GST portal, you can claim the ITC.

To cancel a GST registration in BUSY, you need to go to the Admin section, then Configuration, then Features & Options, and then to the GST & BAT section. From there, you can untick the GST registration option to disable it.

If not allowing to return file, check:
 Step 1 : CHeck filing period
 Step 2 : Return due date
 Step 3 : CHeck portal status
 Step 4 : GSTR-3B filing
 Step 5 : CLear cache
 Step 6 : Interent connection

If the GST details entered in the payment voucher are showing in the balance sheet, it means that the voucher has been posted. To fix this, you can reverse the voucher or make a new voucher with the correct details.

To identify the invoice corresponding to a GSTR-1 entry with the same amounts in BUSY, you need to check the invoice number and total invoice value in the GSTR-1 report and match it with the same details in the BUSY.

If you facing issue in filing return under composition scheme, check:
 Step 1 : CHeck scheme
 Step 2 : Check transaction data
 Step 3 : Reconcile data
 Step 4 : Check tax liability
 Step 5 : CHeck filing due date

In BUSY hsn summary data auto update in Gstr1 report to avoid error you have to just make sure valid hsn should be mentioned in all items and as length of hsn is as per turnover wise set by Govt

To resolve the error related to voucher number when filing GST returns, you should check if the voucher number is correct and has not been used before. If it has been used, you need to use a different voucher number.

If you need any help to troublshoot issue in filing your quarterly returns , then you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.