Frequently Asked Questions

You can only generate or upload GST returns from BUSY, but you need to file them through the portal. If you find any errors after filing the returns, you may need to consult with your CA or accountant for any amendments.

One of the major changes in the new GSTR-1 format that was introduced in May 2021 is the addition of the Tax rate column in the HSN summary. Further you can also consult with your CA or Accountant for more clarification.

To check if a vendor has filed their GSTR-1 returns on the portal, you can view the GSTR-2A section in the BUSY. This section will show the details of the vendor's filed returns, including the month in which they were filed.

If not allowing to return file, check:
 Step 1 : CHeck filing period
 Step 2 : Return due date
 Step 3 : CHeck portal status
 Step 4 : GSTR-3B filing
 Step 5 : CLear cache
 Step 6 : Interent connection

If the GST details entered in the payment voucher are showing in the balance sheet, it means that the voucher has been posted. To fix this, you can reverse the voucher or make a new voucher with the correct details.

To identify the invoice corresponding to a GSTR-1 entry with the same amounts in BUSY, you need to check the invoice number and total invoice value in the GSTR-1 report and match it with the same details in the BUSY.

If you facing issue in filing return under composition scheme, check:
 Step 1 : CHeck scheme
 Step 2 : Check transaction data
 Step 3 : Reconcile data
 Step 4 : Check tax liability
 Step 5 : CHeck filing due date

In BUSY hsn summary data auto update in Gstr1 report to avoid error you have to just make sure valid hsn should be mentioned in all items and as length of hsn is as per turnover wise set by Govt

To resolve the error related to voucher number when filing GST returns, you should check if the voucher number is correct and has not been used before. If it has been used, you need to use a different voucher number.

If you need any help to troublshoot issue in filing your quarterly returns , then you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.