Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How do I correct/modify a return already filed through BUSY if I notice an error later?
You can only generate or upload GST returns from BUSY, but you need to file them through the portal. If you find any errors after filing the returns, you may need to consult with your CA or accountant for any amendments.
What are the key changes in the new GSTR- format that came in May ?
One of the major changes in the new GSTR-1 format that was introduced in May 2021 is the addition of the Tax rate column in the HSN summary. Further you can also consult with your CA or Accountant for more clarification.
How do I check if a vendor has filed their GSTR- returns on the portal?
To check if a vendor has filed their GSTR-1 returns on the portal, you can view the GSTR-2A section in the BUSY. This section will show the details of the vendor's filed returns, including the month in which they were filed.
The software is not allowing me to file the return for the current period. It says no return available for this period. What should I do?
If not allowing to return file, check:
Step 1 : CHeck filing period
Step 2 : Return due date
Step 3 : CHeck portal status
Step 4 : GSTR-3B filing
Step 5 : CLear cache
Step 6 : Interent connection
I have entered GST details in a payment voucher but it is showing in the balance sheet. What should I do to fix this?
If the GST details entered in the payment voucher are showing in the balance sheet, it means that the voucher has been posted. To fix this, you can reverse the voucher or make a new voucher with the correct details.
How to identify which invoice corresponds to which GSTR- entry in case of multiple invoices of the same amount in BUSY?
To identify the invoice corresponding to a GSTR-1 entry with the same amounts in BUSY, you need to check the invoice number and total invoice value in the GSTR-1 report and match it with the same details in the BUSY.
I have sales and purchases under the composite scheme but am unable to file the quarterly returns. What should I do?
If you facing issue in filing return under composition scheme, check:
Step 1 : CHeck scheme
Step 2 : Check transaction data
Step 3 : Reconcile data
Step 4 : Check tax liability
Step 5 : CHeck filing due date
What is the correct way to enter HSN summary data in the GSTR- JSON file to avoid errors?
In BUSY hsn summary data auto update in Gstr1 report to avoid error you have to just make sure valid hsn should be mentioned in all items and as length of hsn is as per turnover wise set by Govt
I am getting an error related to voucher number when filing GST returns. How do I resolve it?
To resolve the error related to voucher number when filing GST returns, you should check if the voucher number is correct and has not been used before. If it has been used, you need to use a different voucher number.
How can I reach your support team in case I face any issues while filing my quarterly returns?
If you need any help to troublshoot issue in filing your quarterly returns , then you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.