Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why I am not able to see party names in the downloaded json file for GSTR- in BUSY?

Reason for not showing party name in gstr 1 is May be you are checking wrong report so make sure you have opened report from tranasction menu then go to Gst misc utilities click on reconcile gstr data then reconcile gstr 1

Is there an offline version or tool I can use when I don't have an internet connection?

Yes, there an offline version or tool that can use when don't have an internet connection you can use JSON option to generate offline file for GSTR 1 return filling after generate GSTR 1 JSON file you can upload it on portal.

What does it mean if files are not downloaded for the month of February?

If files are not downloaded for the month of February, it could mean that either the return has not been filed or there is a server error. It is recommended to download the files after filing the return or try again later.

Can I get step-by-step instructions to file different tax forms using BUSY?

Yes, you can get step by step instructions to generate different GST return using BUSY.
For any assistance you can reach out to us anytime on our helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

What options are available for tracking and categorizing expenses in BUSY?

In BUSY, you have two options to categorize your expenses. One option is to create separate Account Groups for each expense type. Another option is to use the Account Category feature, which allows you to assign a category to each expense head.

What is the process for filing nil GSTR reports?

In the nil GSTR filing you do not need to upload data just go to portal and select the
month for which you want to file and you can see there is a option of nil filing just press it and filled.

I want to file the return for the month of July but the software is not showing July as an option. How can I file the July return?

If not showing july as option , check:
Step 1 : CHeck software update
Step 2 : Refresh
Step 3 : Server sync
Step 4 : Data entry errors
Step 5 : Verify return due date
Step 6 : Internet connection

How can I rectify errors in my GSTR- and GSTR-B reports in BUSY?Can you help me understand the different GST reports that can be generated using BUSY?

Could you please tell us more about the error message you are getting while generating GSTR1 and GSTR3B from BUSY.
BUSY provides various of GST reports such as GST Summary, GST Registers, GST Returns, GST Audit Reports and GST Other Reports.

How do I ensure the account number and names do not contain special characters like dots in the CSV file

During CSV File, There is a Option of Special Characters to be removed. This automatically remove the special Characters from the Account and Item.
Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Gst Reports
Step 3: GST Returns
Step 4: GST1 ereturn

Why am I getting error "Online error report generation requested" after uploading gstr on gst portal ?

After uploading Gstr 1 data on gst portal if your report contains any error then it will show to generate error report
then you have to download that report and open that report in Gst offline tool and get is rectified
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