Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How can i upload GSTR1 directly from BUSY?
To upload GSTR1 directly from BUSY, then follow below steps:
Step 1: Ensure that you have granted API access through your GST portal
Step 2: After that go to administration menu and then configuration submenu
Step 2: Then select feature and options and after that click on gst and vat tab
Step 3: Now mention your gst portal username in the respective field and select save option to save the changes
Step 4: Then go to display menu and then click on gst reports
Step 5: After that click on gst return option and select gstr1 e-return option
Step 6: Now select direct upload option and specify starting date and ending date and then press Ok
Step 7: After that check the possible errors in transactions, hsn summary and ducument summary, If you do not find any error then click on proceed with direct upload option
Step 8: Then provide the otp you get on your registered number or mail and then press ok to upload gstr1.
What training resources are available for learning this software?How do I troubleshoot issues with generating OTP in BUSY?
BUSY provides training resources to help users learn how to effectively use the software. These resources include user guides, manuals, and tutorials. Users can access these resources to understand the features and functionalities of the software and troubleshoot common issues.
To troubleshoot issues with generating OTP in BUSY, users can try the following steps:
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Is there any specific format or guidelines to follow while entering data for GST files in BUSY?How do I correct errors in HSN codes in BUSY for GST return filing?
Solution 1 :Specific format and guidelines to follow while entering data for GST files in BUSY are given below:
1: Update BUSY with latest release.
2: Account tagging should be correct.
3: While enter voucher,check your invoice numbering/invoice amount and relevant sale/purchase type.
4: Validate party GSTIN.
5: Hsn code of item should be valid.
6: Tax category in item master belongs to relevant type .e.g. Goods/service.
7: Check all possible error before generate GST file.
Solution 2: You can correct erros in HSN codes in BUSY while filling GST return.
1: Update BUSY with latest release.
2: Go in transaction, and select Gst misc. utlites ,under it click on validate HSN online.
3: Update HSN/SAC code description, if there is any duplicacy in HSN code.
4: Define correct HSN code category as Goods/service.
5: Mention HSN code as per your turnover.e.g 4/6/8 digit.
I want to send all my invoices for the month together in one go on gst portal for return purpose how can i do this?
"If you want to upload the GST return from the software in one go you can upload through various methods such as direct upload,government template,JSON,CSV and plain excel
To upload your gst return from BUSY follow these steps:
Step 1: Go to display menu
Step 2: Then click on gst reports
Step 3: Then click on GST returns
Step 4: Afterwards you can select specific return such as gstr 1 e-return,gstr 3b e-return etc then you can proceed for the upload process of GST return
Step 5: In case of direct upload you need to specify the gst portal username in GST/VAT configuration and also you need to enable api access from gst portal
Note: As you want to upload your gst return in one go so we recommend you to do upload through direct upload buton as it is the faster way to upload the gstr data to government portal
"
I want to load my sales invoices and credit notes from BUSY to the GST portal. What steps should I follow?
In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option.
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and option
Step 3: Select GST/VAT tab
Step 4: Mention GSTIN and GST portal username and then save the configuration
Step 5: Login GST portal
Step 6: Now Go to my profile section
Step 7: Click on Manage API access
Step 8: Click on YES and mention duration for same.
Step 9: Go to Display and select GST report
Step 10: Click on GST return
Step 11: Select GSTR-1 e return
Step 12: Proceed for Direct upload
Step 13: Mention date and check possible error
Step 14: Mention the OTP received on you registered mail id and mobile number.
Step 15: Upload the GSTR1
How to resolve initial issues with password reset during the GSTR- filing process on BUSY?How do I file GSTR- step-by-step?
You do not need to enter your GST portal login password in BUSY to directly upload GSTR-1 to the portal
From BUSY you can direct upload GSTR1 return on portal or generate GSTR1 return JSON file and can upload to portal. To do this follow these steps:
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
Step 4: Next, open the Display menu and select GST Reports.
Step 5: Choose GST Returns then GSTR-1 eReturn and select the Direct Upload option.
Step 6: Enter the date range and press OK. You can also check for errors before proceeding.
Step 7: You can also generate the JSON file and upload it to portal.
Note: Please ensure the API access is enabled on GST portal before upload return.
What steps should i take to generate Error free GSTR JSON file from BUSY?
To generate error free GSTR1 Json file from BUSY , you need to follow the below steps:
Step 1: Go to display then click on Gst reports menu
Step 2: Now Click on GST retuns then select the GSTR1 eReturn
Step 3: Next, Select JSON format for generate GSTR 1 return
Step 4: Afterward, select the date range and verify the other details as per requirement and press Ok tab
Step 5: Check the possible errors related to Transaction , hsn summary and document summary.
Step 6: After rectify all the errors, Proceed With JSON option.
Points to noted
1. Make sure the Gstin of Parties must be active.
2. Hsn code mentioned in item master must be valid
3: If any hsn mentioned for 2 different unit then it is mandatory to update hsn desciption for such units.
4. According to AATO , HSN codes must be entered in the item master according to turnover.
What do the different error messages mean when uploading the file?
Kindly share the specific error message to assist you accordingly.
Further, If you are unable to upload return and OTP not recieved then please follow the given steps :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Click on GST/VAT Feature
Step 5: Then make sure correct GST number mentioned in left side of the window
Step 6: Then Make sure Correct Gst Portal username is mentioned in Right side of the window
Step 7: Then open your web browser then type gst.gov.in
Step 8: Login Gst Portal with Username and password
Step 9: Then click on My profile
Step 10: Then click on Manage API access
Step 11: Enable API as Y then specify 30 days then click on Confirm button and save the configuration
Step 12: Afterward, You can proceed to generate return
Some party transactions are shown as local instead of interstate. What is wrong?
If the party transaction is displayed as local instead of interstate, you should verify the state specified in the party master and the sale/purchase type selected during voucher entry, you can follow the steps:
1. To check the state mention in account master
Step 1: Go to administration then click on master tab and then select account option
Step 2: Now Click on Modify tab and select the account master to open in modify mode
Step 2: Check the state mentioned in master if required then correct and save the account master.
2: To check the sales/pur type mentioned in Sales invoice
Step 1: Go to transaction then click on sale voucher type and select on modify tab
Step 2: Now mention the voucher series , number and date to display voucher in modify mode
Step 3: Verify the Sales/pur type selected in invoice , correct the same if required
Step 4: Save the invoice
How can I do monthly ITC Tagging properly in BUSY?
Find out the steps to do monthly ITC Tagging in BUSY
Step 1: Go to administration menu and select configuration option
Step 2: In configuration option select feature and option.
Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
Step 4: After that go to transcation option and select GST misc. utilities option.
Step 5: Then select monthly itc tagging as per 2A or 2B.
Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
Step 7: After that select the period for which you want use tagging.
Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
Step 9: Then can check Gtsr3b report with enabling the option of pick relevant ITC from monthly ITC tagging
