Frequently Asked
Questions

Q: I am trying to file my GSTR- through the software but it is not allowing me to proceed further. It says GSTR- filing date is over. Why is this happening?

If you not able to file return, please check: Step 1 : Filing due date Step 2 : System date setting Step 3 : Software version Step 4 : Period selection Step 5 : User rights

Q: The software is showing error when I try to e-file any GST return. It says API is not configured. How do I resolve this API related error?

If showing API not configure then check: Step 1 : CHeck API configuration Step 2 : Verify API cerendentials Step 3 : API acess permissions Step 4 : Firewal setting Step 5 : CHeck internet connection

Q: I have entered my ITC details in the software but it is showing error in reconciliation. How can I resolve this issue?

Entered ITC but getting error: Step 1 : CHeck data entry Step 2 : Match with GST portal Step 3 : Verify period Step 4 : reconcile one by one Step 5 : Verify GSTIN number

Q: How can I modify the GST return uploaded last month on the portal, as some amounts and data are incorrect?

In BUSY, there is no provision to amend wrongly uploaded data on the GST portal. You can review the information on the GST portal or seek assistance from a chartered accountant or tax professional for corrections.

Q: I am unable to tag my input tax credit claim in my return. What should I do to tag it?

If you are unable to tag your input tax credit claim in your return, you should check if you have selected the correct return period. Make sure to select the appropriate period to tag the claim.

Q: Should I use the JSON format or plain Excel format for filing GST returns?

In BUSY, you can generate GSTR1 returns in various formats, including JSON, CSV files, as per the Government's templates, and even plain Excel sheets. You can generate return in any format as per you requirement.

Q: What is a compatibility issue? How does it impact GST filing in BUSY?

A compatibility issue is when software is not compatible with the operating system or other software on the computer. This can impact GST filing in BUSY by causing errors or preventing the software from running properly.

Q: How can I update invoice amounts in GSTR- after filing it in BUSY?

Once GSTR-1 has been filed in BUSY, you cannot directly update the invoice amounts in it. However, you can make amendments to the invoices in BUSY and then file a revised GSTR-1 with the updated amounts.

Q: My turnover is under crores. Should I file GSTR- monthly or quarterly?

Small taxpayers are those with a turnover of up to Rs. 5 crores in the last financial year. They will be provided with an option to choose between the filing of quarterly or monthly main returns.

Q: Do you provide free GST filing support on call after purchasing BUSY?

Yes we will provide free support on call for generate Gstr return file from BUSY but for filing of GST return on Gst portal You have to concern with your your respective CA or tax proffessional.

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I am trying to file my GSTR- through the software but it is not allowing me to proceed further. It says GSTR- filing date is over. Why is this happening?

If you not able to file return, please check:
 Step 1 : Filing due date
 Step 2 : System date setting
 Step 3 : Software version
 Step 4 : Period selection
 Step 5 : User rights

The software is showing error when I try to e-file any GST return. It says API is not configured. How do I resolve this API related error?

If showing API not configure then check:
 Step 1 : CHeck API configuration
 Step 2 : Verify API cerendentials
 Step 3 : API acess permissions
 Step 4 : Firewal setting
 Step 5 : CHeck internet connection

I have entered my ITC details in the software but it is showing error in reconciliation. How can I resolve this issue?

Entered ITC but getting error:
 Step 1 : CHeck data entry
 Step 2 : Match with GST portal
 Step 3 : Verify period
 Step 4 : reconcile one by one
 Step 5 : Verify GSTIN number

How can I modify the GST return uploaded last month on the portal, as some amounts and data are incorrect?

In BUSY, there is no provision to amend wrongly uploaded data on the GST portal. You can review the information on the GST portal or seek assistance from a chartered accountant or tax professional for corrections.

I am unable to tag my input tax credit claim in my return. What should I do to tag it?

If you are unable to tag your input tax credit claim in your return, you should check if you have selected the correct return period. Make sure to select the appropriate period to tag the claim.

Should I use the JSON format or plain Excel format for filing GST returns?

In BUSY, you can generate GSTR1 returns in various formats, including JSON, CSV files, as per the Government's templates, and even plain Excel sheets. 
 You can generate return in any format as per you requirement.

What is a compatibility issue? How does it impact GST filing in BUSY?

A compatibility issue is when software is not compatible with the operating system or other software on the computer. This can impact GST filing in BUSY by causing errors or preventing the software from running properly.

How can I update invoice amounts in GSTR- after filing it in BUSY?

Once GSTR-1 has been filed in BUSY, you cannot directly update the invoice amounts in it. However, you can make amendments to the invoices in BUSY and then file a revised GSTR-1 with the updated amounts.

My turnover is under crores. Should I file GSTR- monthly or quarterly?

Small taxpayers are those with a turnover of up to Rs. 5 crores in the last financial year. 
They will be provided with an option to choose between the filing of quarterly or monthly main returns.

Do you provide free GST filing support on call after purchasing BUSY?

Yes we will provide free support on call for generate Gstr return file from BUSY but for filing of GST return on Gst portal You have to concern with your your respective CA or tax proffessional.

Frequently AskedQuestions