Frequently Asked
Questions

Q: While uploading the GSTR-1 response voucher already exists.

While uploading the GSTR-1 and showing response voucher already exists follow the below steps: 1 Make sure Credit Note Voucher Numbering should be unique. 2 Make sure any invoice is already uploaded with the same document number.

Q: Do I need to perform update latest release to avoid errors with GST returns?

Yes it is recommended to use updated version of BUSY to avoid errors with gst return As gst return format is change time to time By govt and only available in latest version of BUSY

Q: Can I customize the fields included in the exported sales data file from BUSY?

Yes, you can add a field to the exported file from BUSY but the changes are made in the Excel file only and there are no alterations in the JSON file after exporting from BUSY.

Q: How can I get step-by-step assistance in resolving problems with GST return filing?

To get step by step assistance in resolving problems with GST return, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: What is Gst reports are available and how do I generate them?

The Gst report is where you can see all view and generate Gst file Step1: Go to display Step2: Select the Gst report and click on Gst return. Step3: And View and Generate both GSTR-1, GSTR-2A and GSTR-3B

Q: How much time does it take to process the returns after uploading?

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

Q: How long does it take to validate the uploaded JSON file?

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

Q: How do I correct an error uploading invoices to the portal?

To correct error showing while uploading invoice in Portal, you can check the error mention red in colour in datail and correct the detail in onvoice as per the error shown then again upload .

Q: What happens if I don't file on time after uploading data?

If you don't file on time after uploading the data, you may face penalties or fines from the tax authorities. It is important to file your returns within the specified deadline to avoid any consequences.

Q: How do I file monthly and quarterly returns together in BUSY?

You can choose to generate the GST returns in BUSY either monthly or quarterly, depending on your needs. You also need to file your returns on the GST portal according to the return filing frequency.

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While uploading the GSTR-1 response voucher already exists.

While uploading the GSTR-1 and showing response voucher already exists follow the below steps: 
1 Make sure Credit Note Voucher Numbering should be unique.
2 Make sure any invoice is already uploaded with the same document number.

Do I need to perform update latest release to avoid errors with GST returns?

Yes it is recommended to use updated version of BUSY to avoid errors with gst return
 As gst return format is change time to time By govt and only available in latest version of BUSY

Can I customize the fields included in the exported sales data file from BUSY?

Yes, you can add a field to the exported file from BUSY but the changes are made in the Excel file only and there are no alterations in the JSON file after exporting from BUSY.

How can I get step-by-step assistance in resolving problems with GST return filing?

To get step by step assistance in resolving problems with GST return, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

What is Gst reports are available and how do I generate them?

The Gst report is where you can see all view and generate Gst file
Step1: Go to display
Step2: Select the Gst report and click on Gst return.
Step3: And View and Generate both GSTR-1, GSTR-2A and GSTR-3B

How much time does it take to process the returns after uploading?

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

How long does it take to validate the uploaded JSON file?

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

How do I correct an error uploading invoices to the portal?

To correct error showing while uploading invoice in Portal, you can check the error mention red in colour in datail and correct the detail in onvoice as per the error shown then again upload .

What happens if I don't file on time after uploading data?

If you don't file on time after uploading the data, you may face penalties or fines from the tax authorities. It is important to file your returns within the specified deadline to avoid any consequences.

How do I file monthly and quarterly returns together in BUSY?

You can choose to generate the GST returns in BUSY either monthly or quarterly, depending on your needs. You also need to file your returns on the GST portal according to the return filing frequency.

Frequently AskedQuestions