Frequently Asked Questions

While uploading the GSTR-1 and showing response voucher already exists follow the below steps: 
1 Make sure Credit Note Voucher Numbering should be unique.
2 Make sure any invoice is already uploaded with the same document number.

Yes it is recommended to use updated version of BUSY to avoid errors with gst return
 As gst return format is change time to time By govt and only available in latest version of BUSY

Yes, you can add a field to the exported file from BUSY but the changes are made in the Excel file only and there are no alterations in the JSON file after exporting from BUSY.

To get step by step assistance in resolving problems with GST return, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

The Gst report is where you can see all view and generate Gst file
Step1: Go to display
Step2: Select the Gst report and click on Gst return.
Step3: And View and Generate both GSTR-1, GSTR-2A and GSTR-3B

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

To correct error showing while uploading invoice in Portal, you can check the error mention red in colour in datail and correct the detail in onvoice as per the error shown then again upload .

If you don't file on time after uploading the data, you may face penalties or fines from the tax authorities. It is important to file your returns within the specified deadline to avoid any consequences.

You can choose to generate the GST returns in BUSY either monthly or quarterly, depending on your needs. You also need to file your returns on the GST portal according to the return filing frequency.