Frequently Asked
Questions

Q: How can I get help from BUSY support for fixing GST/HSN issues?

To get help from BUSY support for fixing GST/HSN issues, you can contact their customer support team. They will assist you in troubleshooting and resolving any problems related to GST and HSN codes in the BUSY.

Q: Do I need to perform update latest release to avoid errors with GST returns?

Yes it is recommended to use updated version of BUSY to avoid errors with gst return As gst return format is change time to time By govt and only available in latest version of BUSY

Q: Can I customize the fields included in the exported sales data file from BUSY?

Yes, you can add a field to the exported file from BUSY but the changes are made in the Excel file only and there are no alterations in the JSON file after exporting from BUSY.

Q: How can I get step-by-step assistance in resolving problems with GST return filing?

To get step by step assistance in resolving problems with GST return, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: What is Gst reports are available and how do I generate them?

The Gst report is where you can see all view and generate Gst file Step1: Go to display Step2: Select the Gst report and click on Gst return. Step3: And View and Generate both GSTR-1, GSTR-2A and GSTR-3B

Q: How much time does it take to process the returns after uploading?

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

Q: In GSTR-B, there is no option to check for errors before filing. How do I check for errors?

You can check for errors in GSTR-3B by using the "Check Possible Error" option while generating or filing the return. Any errors related to transactions, such as HSN errors, will be displayed in red color.

Q: I want to consult my CA regarding an error in voucher upload, what details should I provide him?

You should provide your CA with the details of the error message and any relevant voucher numbers or transaction details. They will be able to guide you on how to troubleshoot and resolve the issue.

Q: I am facing issues with filing GSTR- for sales in July on BUSY. Can you guide me?

Sure, we are happy to help you with the issue you are facing with generating GSTR-1 return from BUSY. Provide more details as what issue or error message you are getting while generating the return.

Q: I need help understanding how to fill GST return filing template generated from BUSY. Who can help?

BUSY support team can help you on GST return generation through template, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

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How can I get help from BUSY support for fixing GST/HSN issues?

To get help from BUSY support for fixing GST/HSN issues, you can contact their customer support team. They will assist you in troubleshooting and resolving any problems related to GST and HSN codes in the BUSY.

Do I need to perform update latest release to avoid errors with GST returns?

Yes it is recommended to use updated version of BUSY to avoid errors with gst return
 As gst return format is change time to time By govt and only available in latest version of BUSY

Can I customize the fields included in the exported sales data file from BUSY?

Yes, you can add a field to the exported file from BUSY but the changes are made in the Excel file only and there are no alterations in the JSON file after exporting from BUSY.

How can I get step-by-step assistance in resolving problems with GST return filing?

To get step by step assistance in resolving problems with GST return, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

What is Gst reports are available and how do I generate them?

The Gst report is where you can see all view and generate Gst file
Step1: Go to display
Step2: Select the Gst report and click on Gst return.
Step3: And View and Generate both GSTR-1, GSTR-2A and GSTR-3B

How much time does it take to process the returns after uploading?

The processing time for returns after uploading can vary. It depends on the GST portal and the current workload. It is recommended to check the portal for updates on the processing status of your returns.

In GSTR-B, there is no option to check for errors before filing. How do I check for errors?

You can check for errors in GSTR-3B by using the "Check Possible Error" option while generating or filing the return. Any errors related to transactions, such as HSN errors, will be displayed in red color.

I want to consult my CA regarding an error in voucher upload, what details should I provide him?

You should provide your CA with the details of the error message and any relevant voucher numbers or transaction details. They will be able to guide you on how to troubleshoot and resolve the issue.

I am facing issues with filing GSTR- for sales in July on BUSY. Can you guide me?

Sure, we are happy to help you with the issue you are facing with generating GSTR-1 return from BUSY. Provide more details as what issue or error message you are getting while generating the return.

I need help understanding how to fill GST return filing template generated from BUSY. Who can help?

BUSY support team can help you on GST return generation through template, you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Frequently AskedQuestions