Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How many days do I have to file GSTR- after uploading data?

To know about the days limit of filing gstr 1 on portal 
after uploading the data on gstr portal
You need to contact Your CA or tax consultant for this

How do I properly set up and name folders/files for importing templates?

You can download the GST return template from GST portal in any of your system drive. In BUSY you need to just specify the template path to generate the related GST return.

Why are unregistered dealers' transactions not appearing in the GSTR-B report?

Inter-state supplies made to unregistered persons, composition taxable person and UIN code display in Table 3.2 of GSTR 3B. further contact charter account or tax profession to seek assistance regarding GSTR 3B.

What are the different validation checks done by BUSY before upload?

BUSY performs various validation checks before uploading data. These checks include validation of JSON structure, validation of GST numbers, validation of voucher numbers, validation of HSN codes, and validation of invoice details.

How do I manually include an invoice in a GST return?

In the BUSY,you can manually enter invoices only, you need to go to the transaction menu and add sales, purchases, and other transactions.These invoices will be automatically populated in your GST return.

Who can help me with passing correct adjusting entries in BUSY?

Please provide further details on the specific adjustment entry required. This could include RCM adjustment entries, tax adjustments pertaining to IGST, CGST, or SGST, as well as TDS or TCS adjustment entries.

How to handle multi-GSTIN registration under the same PAN?

In BUSY, there is no functionality for GSTIN registration. It is recommended to log in to the GST portal and proceed with the GSTIN registration or consult your Chartered Accountant for assistance.

Unable to upload HSN summary on GST portal

If unable to upload HSN summary on GST portal follow the below steps:
while generating JSON file or uploading directly to the portal make sure option Skip HSN Summary should to set No.

My A and B GST reports have not been generated even though I have filed GST returns. How can I get these reports in the software?

If 2A and 2B reports not generated then check:
Step 1: Verify filing status
Step 2 : Wait for process
Step 3 : Reconcile data
Step 4 : CHeck GSTIN details

I am unable to perform specific tasks like generating invoices in BUSY due to API errors. What causes these errors and how to fix them?

If showing API error, please check:
Step 1 : Check API ceredentials
Step 2 : CHeck internet
Step 3 : Firewall
Step 4 : Clear cache
Step 5 : Software update
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required