Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Can you guide me on how to properly check HSN code details in JSON data for GST return filing in BUSY?
If the HSN code details are not getting reflected after uploading JSON data from BUSY for GST return filing then follow the given points
Step 1 Go to display and then gst reports
Step 2 Select gstr 1 under gst retrun option and select the return period
Step 3 In gstr1 report select the section which shows hsn wise summary of transactions and enter on it
Step 4 Now under hsn wise summary check hsn code column and make sure transaction should not have any blank hsn code item
Step 5 Then under gst returns go to gst e returns, select gstr 1 e reutrn
Step 6 Make sure before generate gstr1 skip hsn summary option should be disabled
Step 7 Check possible errors in hsn wise summary
Step 7 Also make sure to generate gstr1 with latest product and stat release and then proceed
I made some changes in the invoices after generating GSTR- JSON. How can I reflect those changes in GSTR- on the portal?
If you have made any changes to the invoices in BUSY after uploading the JSON file on portal, so those changes wont be reflected on your portal,you need to follow these steps:
First, you need to reset the uploaded data for GSTR-1 on the GST portal,to reset your data you can Log in to the GST portal (https://www.gst.gov.in/).
1.Go to the Services tab and select Returns from the drop-down menu.
2.Click on Returns Dashboard.
3.Select the Financial Year and Return Filing Period monthly or quarterly,
4.Choose the GSTR-1 form.
5.You will see a list of sections for your GSTR-1 return. Click on the respective section that you want to reset.
6.You should find an option to Reset the data for that section. Click on it to reset the data.After that,make changes to the invoices in your BUSY Accounitng software,and then create the JSON file again,Afterward,please re-upload the JSON file to the portal.
How can I link or reconcile the purchase entries made by me with the invoices uploaded by suppliers on GST portal?
Steps to follow to reconcile the GSTR data with the BUSY data.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select first download GSTR json data and after that select reconcile GSTR data to reconcile entries.
How to resolve errors related to Missing HSN codes while generate GSTR in BUSY?
To resolve error related to missing HSN/SAC while generate GSTR1 return , you need to follow the below steps:
Step 1: Go to Display then click on GST report tab and select GST Return option from it
Step 2: After select GSTR1 eReturn, select the JSON option and mention the date range
Step 3: Now press on ok tab then click on error in HSN summary
Step 4: If there are missing HSN codes, an error stating HSC/SAC cannot be blank will appear. Click on the error to display the voucher in which the HSN is missing.
Step 5: Now, open the voucher and access the item master in modify mode by pressing the ALT+M shortcut key.
Step 6: Next , Mention the HSN/SAC in HSN code field and validate the same.
Step 7:After successfully updating the HSN/SAC, save the item master. Your GSTR-1 is now free from the Missing HSN error.
Can you guide me through the step-by-step process of uploading the HSN summary correctly?
Yes, we can guide you step-by-step process of uploading the HSN summary correctly on portal. You need to upload GSTR1 on portal because HSN Summary is part of GSTR1.
To direct upload GSTR1 to portal from BUSY, you need to follow these steps:
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
Step 4: Next, open the Display menu and select GST Reports.
Step 5: Choose GST Returns then GSTR-1 eReturn and select the Direct Upload option.
Step 6: Enter the date range and press OK. You can also check for errors before proceeding.
Step 7: You can also generate the JSON file and upload it to portal.
Note: Please ensure the API access is enabled on GST portal before upload return.
How to reconcile BUSY data with the GST portal data in BUSY.
Steps to follow to reconcile the GSTR data with the BUSY data.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select first download GSTR json data and after that select reconcile GSTR data to reconcile entries.
How can I identify mismatch between my entries and supplier's entries?
Steps to follow to reconcile the GSTR data with the BUSY data.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select first download GSTR json data and after that select reconcile GSTR data to reconcile entries.
I am unable to generate GSTR-/GSTR-B, what should I do?
If You Are unable to generate GSTR-1/GSTR-3B in BUSY Follow below steps:
1.Update Your BUSY to the latest version.
2.Check all the options of configuration.
3.Commanly Errors Occur Like error in transaction summary,HSN summary, document summary.
4.Dont remove the special character which is pre defined.
5.If you face An error of HSN summary Check The HSN length According To your AATO(Anual Turnover).
6.In Transaction Summary error Check The transactions Tax category.
7.Ensure the Service Item Cannot Enter Under Goods Tax Category.
8.Check The Folder Path in Which You Download the File.
9.Always Define fresh folder path for File generation.
10.Try To Check with Other internet connection.
11.Exclude BUSY in your anti virus.
12.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How can I reconcile GST return data with my purchase/sales registers in BUSY?
Steps to follow to reconcile the GSTR data with the BUSY data
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select first download GSTR json data and after that select reconcile GSTR data to reconcile entries.
How can I resolve specific voucher-level errors in the GSTR- file on BUSY?
If you want to resolved specific voucher level errors in the GSTR 1 file
then please follow the given steps
Step 1: Go to display menu then GST reports then GST returns then
GSTR 1 ereturn.
Step 2: Proceed to generate json then set date range and check other option then
ok. then check possible error window will appear.
Step 3: Select first option of check error in transaction if found any voucher
in error.
Step 4: Read error message carefully then open the voucher in modify mode and do
correction in the respective field wherein you found mistake and resave
then again check error in trasaction.
Step 5: If no voucher is shown in the error report, then the error has been rectified.
Continue with the same steps for another error report and correct it by
modifying the voucher
