Frequently Asked
Questions

Q: Is there any alternate way to file GST returns if I am facing errors with BUSY JSON method?

If you have trouble with the JSON file, BUSY has other methods to upload your GST returns. You can use Direct Upload, Government Template, or CSV file.

Q: I'm trying to generate a CSV report but it's not showing the sale price. What should I do?

If the CSV report is not showing the sale price, you should check if the price has been entered and saved correctly in sale voucher or not.

Q: While checking GSTR1 showing error 3rd and 7th character should be alphabetic in GSTIN. How do i correct?

If showing error 3rd and 7th character should be alphabetic in GSTR1 then you need to check the GST number of party and correct that if wrong.

Q: How can I generate the GSTR as per new GST return format that is applicable from August?

In BUSY, the GST return is up to date as per the new format.You have to make sure that the BUSY release should be the latest one.

Q: What could be the reasons for the sudden stoppage of the automated GST returns data download?

The reasons for the sudden stoppage of the automated GST returns data download could be server-side errors or a mismatch between the software and portal filing status.

Q: What is the difference between GSTR e Return and GSTR e Return W.e.f from may?

The GSTR-1 E-Return format effective from May 2021 is the latest template mandated by GST regulations, whereas the previous format, GSTR-1 E-Return, was applicable until April 2021.

Q: Is there a way to retrieve my old GST login credentials or reset my password?

Yes, you can retrieve your old GST login credentials or reset your password. You can do this by following the password reset process on the GST portal.

Q: I made a purchase entry in March but it is not reflecting properly in the April GST return. How can I ensure the entries are mapped to the right return period?

To ensure right return period: Step1 : CHeck transaction date Step 2 : Update transaction date Step 3 : Reconcile transactions Step 4 : Verify april return

Q: I want to reconcile the entries made in the software with government GST portal. But I am unable to match GSTR- and GSTR- details. What should I do to fix this?

If unable to match GST then check: Step 1 : View data entry Step 2 : Match periods Step 3 : GSTIN verification Step 4 : Reconcile

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Is there any alternate way to file GST returns if I am facing errors with BUSY JSON method?

If you have trouble with the JSON file, BUSY has other methods to upload your GST returns. You can use Direct Upload, Government Template, or CSV file.

I'm trying to generate a CSV report but it's not showing the sale price. What should I do?

If the CSV report is not showing the sale price, you should check if the price has been entered and saved correctly in sale voucher or not.

While checking GSTR1 showing error 3rd and 7th character should be alphabetic in GSTIN. How do i correct?

If showing error 3rd and 7th character should be alphabetic in GSTR1 then you need to check the GST number of party and correct that if wrong.

Some GST bills got canceled/suspended due to party GSTIN issues. whats the treatment in BUSY for GST filing?

Some GST bills got canceled/suspended due to party GSTIN issues. We need to file the select party as unregistered in BUSY & then again generate GST Return

How can I generate the GSTR as per new GST return format that is applicable from August?

In BUSY, the GST return is up to date as per the new format.You have to make sure that the BUSY release should be the latest one.

What could be the reasons for the sudden stoppage of the automated GST returns data download?

The reasons for the sudden stoppage of the automated GST returns data download could be server-side errors or a mismatch between the software and portal filing status.

What is the difference between GSTR e Return and GSTR e Return W.e.f from may?

The GSTR-1 E-Return format effective from May 2021 is the latest template mandated by GST regulations, whereas the previous format, GSTR-1 E-Return, was applicable until April 2021.

Is there a way to retrieve my old GST login credentials or reset my password?

Yes, you can retrieve your old GST login credentials or reset your password. You can do this by following the password reset process on the GST portal.

I made a purchase entry in March but it is not reflecting properly in the April GST return. How can I ensure the entries are mapped to the right return period?

To ensure right return period:
 Step1 : CHeck transaction date
 Step 2 : Update transaction date
 Step 3 : Reconcile transactions
 Step 4 : Verify april return

I want to reconcile the entries made in the software with government GST portal. But I am unable to match GSTR- and GSTR- details. What should I do to fix this?

If unable to match GST then check:
 Step 1 : View data entry
 Step 2 : Match periods
 Step 3 : GSTIN verification
 Step 4 : Reconcile

Frequently AskedQuestions