Frequently Asked Questions

If Enter transaction in wrong month and file it also then you have to first Amend return of Previous Month and then upload transaction with correct month.

In BUSY you cannot change the status of pending claims in GSTR-3B by F4. You can change the status in the Monthly ITC Tagging option by F4.

If you have trouble with the JSON file, BUSY has other methods to upload your GST returns. You can use Direct Upload, Government Template, or CSV file.

If the CSV report is not showing the sale price, you should check if the price has been entered and saved correctly in sale voucher or not.

If showing error 3rd and 7th character should be alphabetic in GSTR1 then you need to check the GST number of party and correct that if wrong.

Some GST bills got canceled/suspended due to party GSTIN issues. We need to file the select party as unregistered in BUSY & then again generate GST Return

In BUSY, the GST return is up to date as per the new format.You have to make sure that the BUSY release should be the latest one.

The reasons for the sudden stoppage of the automated GST returns data download could be server-side errors or a mismatch between the software and portal filing status.

The GSTR-1 E-Return format effective from May 2021 is the latest template mandated by GST regulations, whereas the previous format, GSTR-1 E-Return, was applicable until April 2021.

Yes, you can retrieve your old GST login credentials or reset your password. You can do this by following the password reset process on the GST portal.