Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the difference between GSTR e Return and GSTR e Return W.e.f from may?

The GSTR-1 E-Return format effective from May 2021 is the latest template mandated by GST regulations, whereas the previous format, GSTR-1 E-Return, was applicable until April 2021.

Is there a way to retrieve my old GST login credentials or reset my password?

Yes, you can retrieve your old GST login credentials or reset your password. You can do this by following the password reset process on the GST portal.

The JSON file exported from BUSY is not opening properly. What should I do?

Json file exported from BUSY does not open, you need to upload it on GST Portal directly and then you can view you data on GST Portal.

I am getting errors while filing my GST returns. Can you help troubleshoot?

For resolving the error in gst filing you need to consult to CA or accountant as we can help you in GST return uploadation on gst portal.

How to avoid path issues while extracting the GST offline tool in BUSY?

To prevent path issues when extracting the GST offline tool, you can create a new folder on your desktop and then extract the file into this location.

How frequently can I file GST returns using BUSY monthly, quarterly etc?

You can upload GST returns using BUSY either monthly or quarterly but for filing the return and final process you have to go to the GST portal

How long does it take to process nil returns after filing?

The processing time for any type of returns after filing can vary. It is recommended to contact the relevant authority/GST portal or contact to your tax consultant

How do I import tax filing templates into BUSY?

BUSY does not provide an option to import the return template for filing returns. However, you can use the return template to generate GST return from BUSY.

How can we upload GSTR return from BUSY?

In BUSY, there are multiple options available for uploading GSTR 1 returns, including direct upload, JSON upload, as per government template, CSV format, and plain Excel format.

How does BUSY handle large data uploads?

From BUSY you can convert your GST return data into JSON format which can easily upload to the GST Portal even if you have the large data.
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