Frequently Asked
Questions

Q: How do i generate a json file for filling nil returns on the GST portal?

In BUSY nil returns json cannot be genrated and you have to visit GST portal for filling nil returns by logging it in browser

Q: Who do I contact for resolving complex GST errors arising from software-GSTN integration issues?

For the same,Feel free to reach out to us through our 24/7 helpline at 8282828282, or you can also contact us via email at support@busy.in.

Q: What license upgrade is needed to get features like direct GST filing in BUSY?

To get features like direct GST filing in BUSY, you will need to upgrade your license to the standard or enterprise model on chargeable basis.

Q: What documents do I need to upload for filing GST returns through BUSY?

To file GST returns through BUSY, you will need to upload documents such as invoices, bills, purchase registers, sales registers, and other relevant financial records.

Q: What is the procedure to submit nil returns after generating the JSON file?

In BUSY nil returns json cannot be generated and you have to visit GST portal for filling nil returns by logging it in browser

Q: What details of my customer can I capture in the filed GST returns?

In the filed GST returns, you can capture details of your customer such as their GST number, party name, state of supply and invoice details.

Q: I did not update BUSY before exporting GST return. What to do now?

It is recommend to generate return only from updated version of BUSY so you can update the BUSY first then can again generate return file

Q: Which returns should I file as a QRMP taxpayer and when in BUSY?

We recommend to generate GSTR1 and IFF returns as a QRMP taxpayers from BUSY. Further more clarification you may consult to your CA or Accountant.

Q: What is the correct date range to be entered for JSON file generation?

You need to select the first and last day of the month as the date range to generate the GST return JSON file from BUSY.

Q: I am unable to e-Verify GSTR- after uploading, what could be the issue?

IF you are unable to E-verify your Gst return after successfully uploded from BUSY then contact the gst portal Helpline no. or seek concerned department

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How do i generate a json file for filling nil returns on the GST portal?

In BUSY nil returns json cannot be genrated and you have to visit GST portal for filling 
 nil returns by logging it in browser

Who do I contact for resolving complex GST errors arising from software-GSTN integration issues?

For the same,Feel free to reach out to us through our 24/7 helpline at 8282828282, or you can also contact us via email at support@busy.in.

What license upgrade is needed to get features like direct GST filing in BUSY?

To get features like direct GST filing in BUSY, you will need to upgrade your license to the standard or enterprise model on chargeable basis.

What documents do I need to upload for filing GST returns through BUSY?

To file GST returns through BUSY, you will need to upload documents such as invoices, bills, purchase registers, sales registers, and other relevant financial records.

What is the procedure to submit nil returns after generating the JSON file?

In BUSY nil returns json cannot be generated and you have to visit GST portal for filling 
 nil returns by logging it in browser

What details of my customer can I capture in the filed GST returns?

In the filed GST returns, you can capture details of your customer such as their GST number, party name, state of supply and invoice details.

I did not update BUSY before exporting GST return. What to do now?

It is recommend to generate return only from updated version of BUSY so you can update the BUSY first then can again generate return file

Which returns should I file as a QRMP taxpayer and when in BUSY?

We recommend to generate GSTR1 and IFF returns as a QRMP taxpayers from BUSY. Further more clarification you may consult to your CA or Accountant.

What is the correct date range to be entered for JSON file generation?

You need to select the first and last day of the month as the date range to generate the GST return JSON file from BUSY.

I am unable to e-Verify GSTR- after uploading, what could be the issue?

IF you are unable to E-verify your Gst return after successfully uploded from BUSY then contact the gst portal Helpline no. or seek concerned department

Frequently AskedQuestions